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U.S. public vehicle records

2019 Jeep WRANGLER problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

736 owner complaints analyzed

9 distinct recall campaigns

4,500 mi median reported failure mileage

Scope: 2019 model year. Data snapshot: . 393 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 442 of 736 complaints (60.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior39753.9%
Braking behavior7810.6%
Electrical and battery issues608.2%
Transmission and shifting425.7%
Engine operation141.9%
Fuel system concerns20.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering
442
Electrical System
137
Suspension
131
Power Train
76
Unknown Or Other
63
Engine
44
Visibility/Wiper
29
Wheels
28
Component breakdown data
CategoryCount
Steering442
Electrical System137
Suspension131
Power Train76
Unknown Or Other63
Engine44
Visibility/Wiper29
Wheels28

Steering: 442; Electrical System: 137; Suspension: 131; Power Train: 76; Unknown Or Other: 63; Engine: 44; Visibility/Wiper: 29; Wheels: 28

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
327
25,000 to 49,999
30
50,000 to 74,999
17
75,000 to 99,999
9
100,000 to 149,999
10
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,000327
25,000 to 49,99930
50,000 to 74,99917
75,000 to 99,9999
100,000 to 149,99910
150,000 and above0

Under 25,000: 327; 25,000 to 49,999: 30; 50,000 to 74,999: 17; 75,000 to 99,999: 9; 100,000 to 149,999: 10; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (327). 343 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2018
3
2019
208
2020
132
2021
62
2022
66
2023
80
2024
62
2025
74
2026
49
Complaints over time data
CategoryCount
20183
2019208
2020132
202162
202266
202380
202462
202574
202649

2018: 3; 2019: 208; 2020: 132; 2021: 62; 2022: 66; 2023: 80; 2024: 62; 2025: 74; 2026: 49

Pattern summary

Steering leads the component reports. Steering behavior appears in 397 complaint narratives. Braking behavior appears in 78 complaint narratives. Electrical and battery issues appears in 60 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11164062 · 2018-12-30 (December 30, 2018)

CAR AS A VERY OBVIOUS STEERING PLAY, MORE OBVIOUS AT SPEED ABOVE 40MPH. THE JEEP IS HARD TO KEEP ON LANE IN NORMAL HIGHWAY DRIVING AND DANGEROUS.

Owner-reported narrative. Look up ODI 11164062 at NHTSA ↗

Owner report 11166416 · 2019-01-11 (January 11, 2019)

JEEP IS ALMOST IMPOSSIBLE TO DRIVE IN A STRAIGHT LINE. WE ARE AVID JEEP PEOPLE AND TIRE PRESSURE IS CORRECT. JEEP NEEDS CONSTANT STEERING INPUT TO BE DRIVE DOWN THE HIGHWAY OR ANY STRAIGHT SMOOTH ROAD WITHOUT ANY OTHER FORCES ACTING AGAINST. SEEMS LIKE NO MATTER WHAT YOU DO YOU ARE ALWAYS CORRECTING TO TRY TO DRIVE DOWN THE RAOD STRAIGHT. THERE IS ABOUT 2" PLUS YOU CAN TURN THE WHEEL BACK AND FORTH AND NOTHING HAPPENS ON THE ROAD OR WHEELS ACTUALLY TURNING AT ALL. THIS IS DANGEROUS AND NEEDS TO BE FIXED. I TOOK IT TO THE DEALER AND THEY FOUND N…

Owner-reported narrative. 2,800 miles reported. Look up ODI 11166416 at NHTSA ↗

Owner report 11210123 · 2019-05-27 (May 27, 2019)

THE STEERING ON A BRAND NEW 2019 JEEP WRANGLER JL WITH LESS THAN 100 MILES HAS VERY LOOSE STEERING WITH A DEAD SPOT AT THE TOP. IT IS EXTREMELY CHALLENGING TO MAINTAIN A LANE WHEN DRIVING, ESPECIALLY AT HIGHWAY SPEED REQUIRING CONSTANT INPUT FROM THE DRIVER. UNDER HARD BRAKING THE VEHICLE WILL PULL TO THE RIGHT. THE DEALER SERVICE DEPARTMENT SUPPOSEDLY PERFORMED A 4-WHEEL ALIGNMENT PRIOR TO ME PURCHASING THE VEHICLE AFTER MY INITIAL COMPLIANT DURING TEST DRIVING. THIS IS A SAFETY ISSUE.

Owner-reported narrative. 53 miles reported. Look up ODI 11210123 at NHTSA ↗

Owner report 11218695 · 2019-06-08 (June 8, 2019)

I RECENTLY RENTED A 2019 JEEP WRANGLER FROM AVIS AT MCCARRAN AIRPORT IN LAS VEGAS. THE AVIS VEHICLE NUMBER WAS 90380010. THE RENTAL AGREEMENT NUMBER WAS 420140943. THE VEHICLE HAD AN AFTERMARKET PIECE OF ELECTRONIC EQUIPMENT INSTALLED BY AVIS UNDER THE DRIVER SIDE DASHBOARD, PROBABLY A GPS DEVICE OF SOME KIND. THE DEVICE WAS PLUGGED INTO THE VEHICLE'S ELECTRICAL SYSTEM ON THE LEFT HAND WALL OF THE PASSENGER COMPARTMENT, WITH A CORD ABOUT 12-18 INCHES LONG STRETCHED OUT UNDER THE DASHBOARD. THE DEVICE WAS VERY POORLY INSTALLED. WHILE I WAS DRIVI…

Owner-reported narrative. 6,000 miles reported. Look up ODI 11218695 at NHTSA ↗

Owner report 11254410 · 2019-09-10 (September 10, 2019)

THE STEERING IS SLOPPY WITH 2-4 INCHES OF "PLAY" IN THE STEERING WHEEL WHEN DRIVING. I HAVE HAD THE RECALL DONE FOR DAMPENER REPLACEMENT, BUT IT STILL TRIES TO "WALK" THE ROAD SIDE TO SIDE DUE TO THE SLACK IN THE STEERING. I AM TOLD THIS IS AN ISSUE WITH THE ELECTRICAL ASSIST, BUT IT NEEDS ADDRESSED. I DRIVE FOR HOURS AND HAVING TO FIGHT THIS BACK AND FORTH THE ENTIRE TIME IS UNSAFE. ALSO, THE WINDSHIELDS ARE NOT SLOPED ENOUGH FOR AREAS WHERE THERE ARE MANY BUGS. THE WINDSHIELD BECOMES SO CONGESTED WITH SPLATTERED BUGS IT'S HARD TO SEE. THE WAS…

Owner-reported narrative. 4,024 miles reported. Look up ODI 11254410 at NHTSA ↗

Owner report 11220154 · 2019-06-14 (June 14, 2019)

STEERING WANDERS, FLOATS, CANNOT HOLD JEEP IN STRAIGHT LINE. VERY LOOSE STEERING. 2ND PROBLEM- MOTOR OR TRANSMISSION SURGES AND LURCHES FORWARD AT LOW RPM'S AND LOW SPEEDS CAUSING VEHICLE TO JUMP OR LURCH FORWARD

Owner-reported narrative. Look up ODI 11220154 at NHTSA ↗

Owner report 11255572 · 2019-09-16 (September 16, 2019)

STEERING GEAR HAS EXCESSIVE PLAY. NO ON-CENTER STEERING RESPONSE FOR 1-2" OF STEERING WHEEL ARC LENGTH. MAKES STRAIGHT DRIVING UNSAFE BY REDUCING CONTROL AND INCREASING THE TIME LAG TO CORRECT FOR CROSS WINDS, ROAD SURFACE, OR OTHER DRIVERS/OBSTACLES. INSPECTION HAS LED TO NOTICING ALL THE PLAY COMING FROM THE STEERING GEARBOX ITSELF. THIS HAPPENS AT ALL SPEEDS, HOWEVER THE MOST DANGEROUS IS BY FAR STRAIGHT HIGH-SPEED HIGHWAY DRIVING. DEALER HAS BEEN HONEST AND SAYS THIS IS A COMMON COMPLAINT. HAS NOT BEEN ABLE TO IDENTIFY A GUARANTEED FIX B…

Owner-reported narrative. 650 miles reported. Look up ODI 11255572 at NHTSA ↗

Owner report 11354788 · 2020-09-13 (September 13, 2020)

WENT TO STORE JEEPNQOULDNT START, BATTERY CHECKED OK....WENT TO WORK TRIED TO LEAVE IT WOULDNT START CHECKED FUSES THEY R GOOD... DROVE IT HOME JUST FINE AFTER GETTING IT STARTED MY TAPPING THE METAL BY THE FUSE BOX..GOING TO WORK 430 IN THE MORNIBG CAR STALL COMPLETELY SHUTTING OFF AGAIN THEN STARTED RIGHT BACK UP... WENT A LITTLE FURTHER JEEP JUST SHUT DOWN AGAIN ... I ALMOST WENT OVER AN EMBANKMENT...

Owner-reported narrative. 15,889 miles reported. Look up ODI 11354788 at NHTSA ↗

Owner report 11452957 · 2022-02-19 (February 19, 2022)

Vehicle only had 21421 miles on it. We were having issues with the Jeep reveling at highest RPM when turned on. This happened a handful of times and then it began to seem like it was not going to stay started and was going to stall. We took it into dealer for oil change and reported the issue said they couldn’t find anything. Issue persisted took it back and they ran diagnostic said they couldn’t find anything. Still had the issue occurring so took it back and they said it needed a new starter so they replaced that. Then issue got worse and…

Owner-reported narrative. Look up ODI 11452957 at NHTSA ↗

Owner report 11572824 · 2024-02-19 (February 19, 2024)

While accelerating, vehicle refused to shift into second gear and losing power while attempting to accelerate onto the interstate. With the pedal all the way down, the vehicle was going 5mph. No warning lights, sounds or messages were provided. This could have been fatal as it occurred at a merge point on a 70mph interstate. Upon dealership review, the high pressure fuel pump has malfunctioned requiring replacement under 50,000 miles.

Owner-reported narrative. Look up ODI 11572824 at NHTSA ↗

Owner report 11627666 · 2024-11-27 (November 27, 2024)

We were exploring some remote mountain roads on Saturday 11/23/2024. The Jeep was running fine and nothing abnormal was observed. We stopped for lunch at an area with a nice view. We made sandwiches and took our time eating. After packing up, we jumped back into the Jeep to continue our journey. I started the Jeep and we immediately smelled fuel. I turned the Jeep off to investigate and found a large amount of fuel on the ground under the rear area of the engine. I had my wife start the Jeep again briefly to see where the gas was coming from. A…

Owner-reported narrative. Look up ODI 11627666 at NHTSA ↗