Jeep GLADIATOR steering problems
319 complaint narratives mention steering terms.
Key facts
983 owner complaints analyzed
21 distinct recall campaigns
5,000 mi median reported failure mileage
Scope: 1969 to 2026 model years. Data snapshot: . 288 complaints include usable failure mileage.
Steering behavior evidence
319 of 983 complaints match this topic (32.5%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 11257539 · 2019-09-23 (September 23, 2019)
I HAVE OWNED THIS TRUCK 3 WEEKS NOW AND ABOUT 1,000 MILES. THE ISSUE I HAVE US WITH THE STEERING AT HIGHWAY SPEEDS ESPECIALLY. I HAVE NEVER DRIVEN A MODERN DAY VEHICLE WITH THIS MUCH STEERING PLAY. THIS PAST WEEKEND I TOOK A MOSTLY HIGHWAY TRIP AND IT WAS MENTALLY EXHAUSTING TO HAVE TO WORK THE STEERING WHEEL CONSTANTLY BACK AND FORTH WITH ABOUT 2" OFF PLAY BEFORE IT MOVED THE WHEELS. I CALLED THE DEALERSHIP AND THEY SAID IT WAS A "JEEP THING " AND I WOULD GET USE TO IT. BUT I HAVE OWNED 2 WRANGLERS AND CURRENTLY HAVE A GRAND CHEROKEE AS WELL …
Owner-reported narrative. 700 miles reported. Look up ODI 11257539 at NHTSA ↗
Owner report 11269484 · 2019-10-18 (October 18, 2019)
THE STEERING BOX HAS AN UNACCEPTABLE AMOUNT OF PLAY ACCORDING TO 49 CFR 570.60 - STEERING SYSTEM. IT HAS MORE THAN 2 INCHES (1 TO EACH SIDE) OF PLAY AND REQUIRES CONSTANT ADJUSTMENT TO KEEP THE VEHICLE GOING STRAIGHT. FCA HAS REVISED THE STEERING BOX 5 TIMES SO FAR AND IS ATTEMPTING TO MASK IT WITH A STEERING DAMPER WHICH DOES NOT DO ANYTHING FOR THE LASH BEING OUT OF SPEC FOR THE VEHICLE.
Owner-reported narrative. 700 miles reported. Look up ODI 11269484 at NHTSA ↗
Owner report 11269747 · 2019-10-20 (October 20, 2019)
VEHICLE HAS EXCESSIVE PLAY IN STEERING AND CONSTANTLY WONDERS ON THE ROAD. EXCESSIVE PLAY IS EXHAUSTING WHILE TAKING LONG TRIPS AS IT REQUIRES CONSTANT ADJUSTMENT ON THE ROAD TO CORRECT. CONTACTED DEALER, JIMMY BRITT CHRYSLER DODGE JEEP IN DUBLIN GEORGIA AND WAS TOLD "JEEPS DO THAT YOU HAVE TO GET FAMILIAR WITH IT". I HAVE HAD MANY VEHICLES IN MY LIFETIME AND NONE HAVE BEEN THIS HARD TO KEEP ON THE ROAD. THIS HAPPENS IN THE CITY AS WELL AS THE HIGHWAY..
Owner-reported narrative. 150 miles reported. Look up ODI 11269747 at NHTSA ↗
Owner report 11269763 · 2019-10-20 (October 20, 2019)
2020 GLADIATOR PURCHASED AUGUST 30. HAVE BEEN TO THE DEALER EVERY WEEK SINCE TO DISCUSS STEERING FREE PLAY AND WANDERING ON THE ROAD. I WAS TOLD IT WAS MANUALLY ADJUSTED AND ALIGNED AND THAT IS ALL THEY CAN DO. THEN TOLD, WHEN I ASKED FOR DOCUMENTATION/SERVICE RECORDS (WHICH TOOK 7 WEEKS TO GET) THEY SAID NOTHING WAS DONE BECAUSE FCA HAS NOT GIVEN THEM ANY INFORMATION. TRIED ANOTHER DEALER. THEY AGREE, STEERING IS LOOSE, BUT HAVE NO TSB FROM FCA SO THERE IS NOTHING THEY CAN DO. THIS WILL BE VERY TRICKY TO DRIVE ON SLIPPERY MICHIGAN ROADS. THIS …
Owner-reported narrative. 50 miles reported. Look up ODI 11269763 at NHTSA ↗
Owner report 11271589 · 2019-10-28 (October 28, 2019)
THE STEERING HAS A VERY EXCESSIVE AMOUNT OF "PLAY" IN IT. WHERE WHILE DRIVING THERE SEEMS TO BE A DEAD SPOT OR LACK OF STEERING RESPONSE TO MOVING THE STEERING WHEEL. ESPECIALLY NOTICEABLE ON THE HIGHWAY AND WHILE TOWING. THE VEHICLE WANDERS BACK AND FORTH ACROSS THE LANE. CAN BECOME DANGEROUS AT TIMES.
Owner-reported narrative. 1,300 miles reported. Look up ODI 11271589 at NHTSA ↗