Jayco EMBARK recalls by model year
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
12 distinct recall campaigns
Not available median reported failure mileage
Scope: 2009 to 2024 model years. Data snapshot: . 0 complaints include usable failure mileage.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2009 | 1 |
| 2010 | 2 |
| 2012 | 1 |
| 2017 | 0 |
| 2019 | 6 |
| 2020 | 5 |
| 2021 | 5 |
| 2022 | 3 |
| 2023 | 2 |
| 2024 | 1 |
2009: 1; 2010: 2; 2012: 1; 2017: 0; 2019: 6; 2020: 5; 2021: 5; 2022: 3; 2023: 2; 2024: 1
Year-by-year records
Recall history
12 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V746000 · Equipment
Reported: 2017-11-21 (November 21, 2017) · Model years: 2009, 2010, 2012
Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
NHTSA campaign record ↗10V649000 · Equipment:Recreational Vehicle/Trailer
Reported: 2010-12-17 (December 17, 2010) · Model years: 2010
JAYCO IS RECALLING CERTAIN FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy: JAYCO IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON JANUARY 31, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.
NHTSA campaign record ↗19V123000 · Service Brakes
Reported: 2019-02-25 (February 25, 2019) · Model years: 2019
Jayco, Inc. (Jayco) is recalling certain 2019 Jayco Embark motorhomes built on a Spartan chassis, equipped with independent front suspension and front drum brakes. The cotter pins may be missing or improperly installed at the actuator rod of the front slack adjuster for the front brakes.
Consequence: The missing or improperly installed cotter pin may cause the actuator rod to detach, affecting brake performance and lengthening the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Spartan has notified owners, and Spartan Service Centers will inspect and properly install the cotter pin or install any missing pins and adjust the brakes appropriately, free of charge. The recall began on February 28, 2019. Owners may contact Jayco customer service at 1-800-517-9137.
NHTSA campaign record ↗19V177000 · Trailer Hitches
Reported: 2019-03-06 (March 6, 2019) · Model years: 2019, 2020
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Embark motorhomes. While the motorhome was being delivered, the hitch may have been damaged, compromising the motorhome's ability to safely tow vehicles.
Consequence: The damaged hitch may result in the towed vehicle separating from the motorhome, increasing the risk of a crash.
Remedy: Jayco has notified owners, and dealers will replace the hitch, free of charge. The recall began March 15, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903429.
NHTSA campaign record ↗19V625000 · Steering
Reported: 2019-08-28 (August 28, 2019) · Model years: 2019
Jayco, Inc. (Jayco) is recalling certain 2019 Embark motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.
Consequence: A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.
Remedy: Jayco will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, if necessary, free of charge. The recall began September 23, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901434.
NHTSA campaign record ↗20V547000 · Electrical System
Reported: 2020-09-09 (September 9, 2020) · Model years: 2019, 2020
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Reatta and Jayco Embark and 2020 Entegra ReattaXL motorhomes. The electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged.
Consequence: A damaged circuit board could increase the risk of a fire.
Remedy: Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. The recall began October 13, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903518.
NHTSA campaign record ↗21V529000 · Equipment:Recreational Vehicle/Trailer | Structure
Reported: 2021-07-13 (July 13, 2021) · Model years: 2019, 2020, 2021
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
NHTSA campaign record ↗21V769000 · Electrical System: Instrument Cluster/Panel
Reported: 2021-09-29 (September 29, 2021) · Model years: 2019, 2020, 2021
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Consequence: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Remedy: Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
NHTSA campaign record ↗21V886000 · Suspension:Rear
Reported: 2021-11-16 (November 16, 2021) · Model years: 2020, 2021, 2022
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.
Consequence: Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.
Remedy: Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
NHTSA campaign record ↗21V180000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems:Furnace
Reported: 2021-03-16 (March 16, 2021) · Model years: 2021
Jayco, Inc. (Jayco) is recalling certain 2021 Jayco Embark, and Entegra Reatta Class A Motorhomes. The LP furnace hose may be routed incorrectly, which could restrict the gas flow, or cause chafing against surrounding components, resulting in a gas leak.
Consequence: A gas leak in the presence of an ignition source can increase the risk of fire or explosion.
Remedy: Jayco will notify owners, and dealers will remove the existing LP line, and install a new extended gas manifold, free of charge. The recall began March 29, 2021. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903565.
NHTSA campaign record ↗22V665000 · Engine
Reported: 2022-09-01 (September 1, 2022) · Model years: 2021, 2022, 2023
Jayco, Inc. (Jayco) is recalling certain 2021-2023 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark motorhomes. The engine air intake box may not have a water drain installed, which can cause water to build up inside the air intake box.
Consequence: Water build up inside the air intake box can enter the engine and cause engine failure, increasing the risk of a crash.
Remedy: Dealers will inspect and install a drain if necessary, free of charge. Owner notification letters are expected to be mailed October 3, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903580.
NHTSA campaign record ↗23V224000 · Electrical System:Software
Reported: 2023-03-30 (March 30, 2023) · Model years: 2022, 2023, 2024
Jayco, Inc. (Jayco) is recalling certain 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.
Consequence: A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.
Remedy: Dealers will reprogram the vehicle control module, free of charge. Owner notification letters are expected to be mailed May 1, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
NHTSA campaign record ↗