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U.S. public vehicle records

2004 Infiniti QX56 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

106 owner complaints analyzed

1 distinct recall campaigns

86,381 mi median reported failure mileage

Scope: 2004 model year. Data snapshot: . 92 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Service Brakes is the most frequently named component, appearing in 33 of 106 complaints (31.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior6864.2%
Steering behavior1716.0%
Transmission and shifting43.8%
Engine operation43.8%
Electrical and battery issues43.8%
Fuel system concerns10.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes
33
Service Brakes, Hydraulic
17
Electrical System
14
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor
9
Air Bags
8
Engine
5
Fuel System, Gasoline
4
Engine And Engine Cooling
3
Component breakdown data
CategoryCount
Service Brakes33
Service Brakes, Hydraulic17
Electrical System14
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor9
Air Bags8
Engine5
Fuel System, Gasoline4
Engine And Engine Cooling3

Service Brakes: 33; Service Brakes, Hydraulic: 17; Electrical System: 14; Service Brakes, Hydraulic:Foundation Components:Disc:Rotor: 9; Air Bags: 8; Engine: 5; Fuel System, Gasoline: 4; Engine And Engine Cooling: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
25
25,000 to 49,999
6
50,000 to 74,999
11
75,000 to 99,999
16
100,000 to 149,999
26
150,000 and above
8
Reported problems by failure mileage data
CategoryCount
Under 25,00025
25,000 to 49,9996
50,000 to 74,99911
75,000 to 99,99916
100,000 to 149,99926
150,000 and above8

Under 25,000: 25; 25,000 to 49,999: 6; 50,000 to 74,999: 11; 75,000 to 99,999: 16; 100,000 to 149,999: 26; 150,000 and above: 8

100,000 to 149,999 miles has the most reports with usable mileage (26). 14 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2004
8
2005
17
2006
3
2008
2
2009
1
2010
7
2011
7
2012
8
2013
5
2014
19
2015
7
2016
9
2017
5
2018
2
2019
2
2020
1
2021
1
2022
1
2024
1
Complaints over time data
CategoryCount
20048
200517
20063
20082
20091
20107
20117
20128
20135
201419
20157
20169
20175
20182
20192
20201
20211
20221
20241

2004: 8; 2005: 17; 2006: 3; 2008: 2; 2009: 1; 2010: 7; 2011: 7; 2012: 8; 2013: 5; 2014: 19; 2015: 7; 2016: 9; 2017: 5; 2018: 2; 2019: 2; 2020: 1; 2021: 1; 2022: 1; 2024: 1

Pattern summary

Service Brakes leads the component reports. Braking behavior appears in 68 complaint narratives. Steering behavior appears in 17 complaint narratives. Transmission and shifting appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10093315 · 2004-09-29 (September 29, 2004)

THE FRONT BRAKES ON MY 2004 INFITI QX56 BEGAN SQUEAKING AND SHUDDERING IN MID JULY 2004 AT APPOXIMATELY 5000 MILES. THE BRAKE REPAIR PARTS WERE NOT AVAILABLE UNTIL SEPTEMBER 24, 2004. AT THIS WRITING 09/29/04, THE VEHICLE REMAINS AT THE DEALER AWAITING A REPLACEMENT FRONT PASSENGER SEAT ADJUSTMENT ASSEMBLY THAT TOOK TWO MONTHS TO ARRIVE. IT TURNS OUT THE WRONG PART WAS ORDERED REQUIRING A REORDER OF THE PART. MY VEHICLE HAS BEEN PROMISED TO ME BY 09/30/04!*AK

Owner-reported narrative. 5,000 miles reported. Look up ODI 10093315 at NHTSA ↗

Owner report 10097672 · 2004-10-25 (October 25, 2004)

WHILE APPLYING THE BRAKE PEDAL VEHICLE FAILED TO STOP COMPLETELY. HOWEVER, CONSUMER WAS ABLE TO STOP THE VEHICLE BECAUSE THE ABS SYSTEM KICKED IN. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKE PADS AND COMPUTER SYSTEM NEEDED TO BE REPLACED, AND REPLACED THEM. HOWEVER, THE PROBLEM RECURRED. *AK

Owner-reported narrative. Look up ODI 10097672 at NHTSA ↗

Owner report 10086372 · 2004-08-07 (August 7, 2004)

SEVERAL FAILURES: 1. FAILURE OF THE BACKUP WARNING SENSORS. 2. FAILURE OF THE SEAT MEMORY SYSTEM. 3. FAILURE OF THE STEERING WHEEL ENTRY/EXIT POSITION FUNCTION. 4. NAVIGATION DISK FAULTS 5. HEAD LINER SQEAZKS AND RATTLES. THE CAR HAS NOW BEEN IN AT THE DEALER FOR THREE WEEKS TO REPAIR THESE PROBLEMS. I HAVE PICKED THE CAR UP ONCE ONLY TO TURN AROUND AND RETURN IT WHEN THE HEADLINER PROBLEMS STARTED AGAIN AND THE BACKUP WARNING SENSORS MALFUNCTIONED AGAIN. *AK

Owner-reported narrative. 3,000 miles reported. Look up ODI 10086372 at NHTSA ↗

Owner report 10102942 · 2004-12-14 (December 14, 2004)

INFINITI QX56 HAS BRAKE SYSTEM DESIGN FLAW. FRONT BRAKES NEED REPLACEMENT ON AVERAGE EVERY 4-6000 MILES. BRAKE ROTORS ARE TOO SMALL WHICH CAUSES ROTOR WARPAGE. AS A RESULT, THE STEERING WHEEL SHUTTERS BACK AND FORTH WHEN BRAKES ARE APPLIED. THERE IS NO FIX FOR THIS FROM NISSAN. THIS IS BRAKE DESIGN FLAW ALSO EFFECTS SIMILAR PLATFORMS SUCH AS THE ARMADA AND THE TITAN. THERE ALSO IS A DESIGN FLAW IN THE FRONT END WHICH CAUSES THE STEERING WHEEL TO SHAKE VIOLENTLY WHEN GOING OVER BUMPS AT SPEEDS IN EXCESS OF 45 MPH. HITTING CERTAIN BUMPS …

Owner-reported narrative. 5,000 miles reported. Look up ODI 10102942 at NHTSA ↗

Owner report 10432609 · 2011-10-24 (October 24, 2011)

TL* THE CONTACT OWNS A 2004 INFINITY QX56. THE CONTACT WAS DRIVING 50 MPH WHEN THE FRONT END OF THE VEHICLE BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE FRONT SUSPENSION LOWER CONTROL ARMS. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC TO HAVE THE FRONT LOWER CONTROL ARMS REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 119,000. THE CONSUMER AT HIS OWN EXPENSE, HE HAD TO REPLACE THE LEFT AND RIGHT CONTROL LOWER ARMS. THE CONSUMER …

Owner-reported narrative. 110,000 miles reported. Look up ODI 10432609 at NHTSA ↗

Owner report 10440714 · 2011-12-14 (December 14, 2011)

THIS 95% TOTAL BREAK FAILURE HAS HAPPENED 2 SEPARATE TIMES 8/2010 AND 3/2011; AND WHILE NO ACCIDENT, THERE COULD EASILY HAVE BEEN ONE HAD I BEEN TRAVELING AT A HIGHER RATE OF SPEED, OR IF THERE HAD BEEN OTHER VEHICLES AROUND ME. APPLIED BREAK, IMMEDIATELY BRAKE PEDAL SUNK TO THE FLOOR, BREAK LIGHT ON DASH CAME ON, FRONT BREAKS BEGAN MAKING HARSH GRINDING SOUNDS (AS WHEN SLIP CONTROL ENACTS); HAD THERE BEEN CARS IN FRONT OF ME I WOULD NOT HAVE BEEN ABLE TO STOP W/OUT HITTING THEM. EVEN WITH FOOT TO FLOOR VEHICLE DID NOT STOP, DOWN SHIFTED INTO…

Owner-reported narrative. 62,000 miles reported. Look up ODI 10440714 at NHTSA ↗

Owner report 10504395 · 2013-03-25 (March 25, 2013)

TL* THE CONTACT OWNS A 2004 INFINITI QX56. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE STALLED AND COULD NOT BE RESTARTED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO ADVISED THAT THE FUEL LEVEL SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A MANUFACTURER'S RECALL AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 109,000. THE VIN WAS UNAVAILABLE. *TR

Owner-reported narrative. 109,000 miles reported. Look up ODI 10504395 at NHTSA ↗

Owner report 10660479 · 2014-11-24 (November 24, 2014)

TL* THE CONTACT OWNS A 2004 INFINITI QX56. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, ALL OF THE INTERIOR LIGHTS STARTED TO BLINK ON AND OFF, ALL OF THE GAUGES SPUN AROUND AND THE VEHICLE STALLED. THE CONTACT MENTIONED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE IPDM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN ID NUMBER: 10V517000 (E…

Owner-reported narrative. 142,000 miles reported. Look up ODI 10660479 at NHTSA ↗

Owner report 10147398 · 2006-04-06 (April 6, 2006)

WHILE DRIVING AT APPROXIMATELY 45 MPH UNDER CLEAR DRIVING CONDITIONS AND TOWING A TRAVEL TRAILER, INFINITI QX-56 HAD AN EXTENSIVE ELECTRICAL FIRE IN FRONT, INTERIOR CONSOLE, WHICH CAUSED MAJOR/EXTENSIVE DAMAGE TO VEHICLE. IF NOT EXTINGUISHED WITH A FIRE EXTINGUISHER, IT WOULD HAVE CAUSED MAJOR INJURY OR DEATH TO THE OCCUPANTS AND TOTALED THE VEHICLE. INFINITI REPLACED ALL OF THE DEFECTIVE COMPONENTS (APPROX $12,000 OF DAMAGE TO THE VEHICLE). *JB *NM

Owner-reported narrative. 17,050 miles reported. Look up ODI 10147398 at NHTSA ↗

Owner report 10253272 · 2008-12-30 (December 30, 2008)

INFINITI QX56: INTELLIGENT CRUISE CONTROL ON VEHICLE CAUSES ALL OF INSTRUMENT PANEL TO MALFUNCTION AND THE VEHICLE TO SUDDENLY STOP RUNNING. THIS OCCURS EVEN WHEN THE CRUISE CONTROL IS NOT BEING USED. THE LASER GUIDED SYSTEM CAUSES ELECTRICAL MALFUNCTIONS THROUGHOUT THE VEHICLE CAUSING GAUGES TO FLUCTUATE RANDOMLY AND ALERT LIGHTS TO GIVE FALSE READINGS. DEALER DEEMS IT A "POOR DESIGN" AND CONSIDERS VEHICLE UNSAFE TO DRIVE UNLESS THE SYSTEM IS REPLACED. THE SYSTEM IS BEING REPLACED WITH THE EXACT SAME PART SO THE LIKELIHOOD OF RECURRENCE I…

Owner-reported narrative. 65,000 miles reported. Look up ODI 10253272 at NHTSA ↗

Owner report 10610769 · 2014-07-15 (July 15, 2014)

SHOWED I HAD 3/4 LEFT IN GAS TANK WHEN REALLY IT WAS EMPTY. CAR JUST STOPPED. NO YELLOW LIGHT ON TO INDICATE LOW GAS LEVEL. *TR

Owner-reported narrative. Look up ODI 10610769 at NHTSA ↗