Infiniti Q50 HYBRID problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
24 owner complaints analyzed
6 distinct recall campaigns
16,500 mi median reported failure mileage
Scope: 2014 to 2017 model years. Data snapshot: . 24 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Steering is the most frequently named component, appearing in 8 of 24 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 8 | 33.3% |
| Steering behavior | 5 | 20.8% |
| Transmission and shifting | 3 | 12.5% |
| Electrical and battery issues | 2 | 8.3% |
| Engine operation | 1 | 4.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 8 |
| Electrical System | 5 |
| Engine | 5 |
| Service Brakes | 4 |
| Fuel/Propulsion System | 3 |
| Air Bags | 2 |
| Electronic Stability Control (Esc) | 2 |
| Power Train | 2 |
Steering: 8; Electrical System: 5; Engine: 5; Service Brakes: 4; Fuel/Propulsion System: 3; Air Bags: 2; Electronic Stability Control (Esc): 2; Power Train: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 14 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 4 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 1 |
Under 25,000: 14; 25,000 to 49,999: 3; 50,000 to 74,999: 4; 75,000 to 99,999: 0; 100,000 to 149,999: 2; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (14). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 5 |
| 2015 | 5 |
| 2016 | 4 |
| 2017 | 1 |
| 2018 | 5 |
| 2019 | 1 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 1 |
2014: 5; 2015: 5; 2016: 4; 2017: 1; 2018: 5; 2019: 1; 2023: 1; 2024: 1; 2025: 1
Pattern summary
Steering leads the component reports. Braking behavior appears in 8 complaint narratives. Steering behavior appears in 5 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10562427 · 2014-01-31 (January 31, 2014)
ON JANUARY 8, 2014, I WAS SCHEDULED TO BRING MY Q50 FOR SERVICE FOR VARIOUS ISSUES AND PICK UP A LOANER. THAT AM IT WAS ABOUT 3 DEGREES F IN CHICAGO. WHEN I STARTED THE CAR, I SAW A SERIES OF WARNING LIGHTS, INCLUDING DYNAMIC CONTROL, SEAT BELT LIGHT (MY SEAT BELT WAS ON), MASTER WARNING LIGHT, MALFUNCTION INDICATOR LIGHT, BRAKE WARNING LIGHT, DIRECT RESPONSE HYBRID SYSTEM WARNING LIGHT AND ONE UNIDENTIFIED LIGHT. I LIVE 3 MILES FROM THE SERVICE CENTER AND HAD NO CHOICE BUT TO HEAD TO THE DEALER TO DROP OFF THE CAR AND PICK UP MY LOANER. THE…
Owner-reported narrative. 6,348 miles reported. Look up ODI 10562427 at NHTSA ↗
Owner report 10641482 · 2014-10-05 (October 5, 2014)
SINCE I HAVE OWNED THE CAR, SLIGHTLY OVER A YEAR, WHEN DECELERATING GENERALLY WHEN COMING OFF A HIGHWAY ON AN EXIT RAMP TO A STOP, WHILE BRAKING THE CAR WILL BEGIN TO NORMALLY SLOW BUT THEN SUDDENLY "JUMP FORWARD" OR FEEL LIKE IT IS ACCELERATING THEN CONTINUE BRAKING. IT FEELS LIKE IT IS ACCELERATING ON ITS OWN. EVERY TIME I HAVE HAD THIS INTO THE DEALER I HAVE COMPLAINED AND THEY CLAIM THE ISSUE CANNOT BE DUPLICATED. FINALLY, THEY HAVE BEGUN TO TELL ME IT IS "NORMAL" WITH THIS HYBRID CAR. THIS IS NO "NORMAL" EVENT. THIS CAR IS A MENACE. *…
Owner-reported narrative. 2,000 miles reported. Look up ODI 10641482 at NHTSA ↗
Owner report 10563627 · 2014-02-10 (February 10, 2014)
EVEN AFTER DAS REPROGRAM (ITB14-006) PER CAMPAIGN END OF JANUARY '14, DAS FAILED AT COLD TEMP AT START UP. AFTER DRIVING 10 MIN, I PARKED THE CAR OUTSIDE FOR 30 MIN AT 0 DEGREE F. WHEN RESTARTED, ENGINE WAS ON BUT MULTIPLE WARNINGS APPEARED (SAME AS REPORTED ON 1/11/14). THIS HAPPENED 2 TIMES AT COLD TEMP BEFORE REPROGRAMMING, AND PREVIOUSLY, I WAS NOT ABLE TO TURN TIRES AT ALL BECAUSE STEERING WAS JUST TOO HEAVY. HOWEVER, THIS TIME (#3), I WAS ABLE TO TURN TIRES EVEN THOUGH IT WAS STILL HEAVIER THAN USUAL. THE BACKUP MECHANICAL STEER MUST HAVE…
Owner-reported narrative. 950 miles reported. Look up ODI 10563627 at NHTSA ↗
Owner report 10693363 · 2015-03-10 (March 10, 2015)
TL* THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. WHILE DRIVING AT APPROXIMATELY 65 MPH, WHILE GOING INTO A RIGHT CURVE THE STEERING WHEEL JERKED TO THE LEFT WITHOUT WARNING. THE DRIVER CRASHED INTO A GUARDRAIL. THE ADAPTIVE CRUISE CONTROL AND ACTIVE LANE CONTROL SYSTEMS WERE ACTIVATED AT THE TIME OF THE CRASH. THE DRIVER STATED THAT THE ROADS WERE TREATED DUE TO THE INCLIMATE WEATHER, WHICH HE FELT WAS THE CAUSE OF THE CRASH. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTUR…
Owner-reported narrative. 7,700 miles reported. Look up ODI 10693363 at NHTSA ↗
Owner report 10911206 · 2016-10-03 (October 3, 2016)
TL* THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. THE CONTACT STATED THAT AFTER ACCIDENTALLY REVERSING INTO A POLE, THE VEHICLE ACCELERATED FORWARD INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO THREE OTHER VEHICLES. THE CONTACT SHIFTED INTO PARK AND WAS ABLE TO BRING THE VEHICLE TO A STOP. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. UPDATED 12/20/16*LJ
Owner-reported narrative. 45,000 miles reported. Look up ODI 10911206 at NHTSA ↗
Owner report 10944640 · 2017-01-12 (January 12, 2017)
WHILE DRIVING ON THE HIGHWAY THE COLLISION SENSORS ON THE VEHICLE SUDDENLY TURNED OFF. THIS IS COMMON AND I SIMPLY TURNED THEM BACK ON. A FEW MINUTES LATER THEY TURNED BACK OFF FOLLOWED BY A BRIEF FLASH OF THE TRACTION CONTROL LIGHT ABOUT A MINUTE LATER. THE BRAKING SYSTEM ENGAGED WITHOUT WARNING, TWO YELLOW LIGHTS ILLUMINATED WHERE THE FORWARD COLLISION SENSOR TYPICALLY ALERTS, FOR ROUGHLY A SECOND AND A HALF DESPITE ALL COLLISION SENSORS REGISTERING AS OFF-LINE AND IN A FAILED STATE. WHILE ATTEMPTING TO STOP THE VEHICLE THE BRAKING SYSTEM THE…
Owner-reported narrative. 61,500 miles reported. Look up ODI 10944640 at NHTSA ↗
Owner report 11521720 · 2023-05-12 (May 12, 2023)
The contact owns a 2014 Infiniti Q50 Hybrid. The contact stated while driving 50-55 MPH, the vehicle stalled inadvertently, and nearly collided with a semi-truck. Several messages indicating a malfunction, and a message indicating that the hybrid battery was overheating were displayed. Additionally, several unknown warning lights were illuminated. The contact was able to veer to the side of the road. The contact stated that the vehicle restarted but failed to respond upon depressing the accelerator pedal. The contact stated that unknown warning…
Owner-reported narrative. 139,362 miles reported. Look up ODI 11521720 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2014 | 5 |
| 2015 | 2 |
| 2016 | 2 |
| 2017 | 1 |
2014: 5; 2015: 2; 2016: 2; 2017: 1