Hyundai VELOSTER problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
1,284 owner complaints analyzed
10 distinct recall campaigns
61,000 mi median reported failure mileage
Scope: 2012 to 2021 model years. Data snapshot: . 773 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 528 of 1,284 complaints (41.1%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 173 | 13.5% |
| Steering behavior | 129 | 10.0% |
| Braking behavior | 112 | 8.7% |
| Transmission and shifting | 110 | 8.6% |
| Electrical and battery issues | 110 | 8.6% |
| Fuel system concerns | 16 | 1.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 528 |
| Electrical System | 201 |
| Unknown Or Other | 178 |
| Power Train | 139 |
| Steering | 125 |
| Visibility:Sun/Moon Roof Assembly | 75 |
| Structure:Body | 69 |
| Fuel/Propulsion System | 60 |
Engine: 528; Electrical System: 201; Unknown Or Other: 178; Power Train: 139; Steering: 125; Visibility:Sun/Moon Roof Assembly: 75; Structure:Body: 69; Fuel/Propulsion System: 60
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 196 |
| 25,000 to 49,999 | 112 |
| 50,000 to 74,999 | 151 |
| 75,000 to 99,999 | 161 |
| 100,000 to 149,999 | 129 |
| 150,000 and above | 24 |
Under 25,000: 196; 25,000 to 49,999: 112; 50,000 to 74,999: 151; 75,000 to 99,999: 161; 100,000 to 149,999: 129; 150,000 and above: 24
Under 25,000 miles has the most reports with usable mileage (196). 511 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2011 | 1 |
| 2012 | 48 |
| 2013 | 43 |
| 2014 | 47 |
| 2015 | 42 |
| 2016 | 37 |
| 2017 | 49 |
| 2018 | 75 |
| 2019 | 177 |
| 2020 | 122 |
| 2021 | 171 |
| 2022 | 117 |
| 2023 | 124 |
| 2024 | 116 |
| 2025 | 74 |
| 2026 | 41 |
2011: 1; 2012: 48; 2013: 43; 2014: 47; 2015: 42; 2016: 37; 2017: 49; 2018: 75; 2019: 177; 2020: 122; 2021: 171; 2022: 117; 2023: 124; 2024: 116; 2025: 74; 2026: 41
Pattern summary
Engine leads the component reports. Engine operation appears in 173 complaint narratives. Steering behavior appears in 129 complaint narratives. Braking behavior appears in 112 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10478150 · 2012-10-01 (October 1, 2012)
TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER (N/A). THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY STALL WHEN ATTEMPTING TO ACCELERATE. THE RPM GAUGE INCREASED EXCESSIVELY BUT THE VEHICLE WOULD NOT MOVE. IN ADDITION, THERE WAS A CLICKING AND CLANKING NOISE IN THE DUAL CLUTCH TRANSMISSION EACH TIME THE GEARS ATTEMPTED TO SHIFT. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE NOISE AND SHIFTING WAS A CHARACTERISTIC OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE CONTINUES TO EXHIBIT THE FAILURE AND WAS SCHEDULED TO BE T…
Owner-reported narrative. 2,719 miles reported. Look up ODI 10478150 at NHTSA ↗
Owner report 10499237 · 2013-02-19 (February 19, 2013)
CAR HAS STALLED WHILE DRIVING. SOMETIMES IT WILL NOT GO INTO GEAR. OTHER TIMES IT ONLY GOES INTO FIRST GEAR. HAD TO MOVE IT TO NEUTRAL THEN BACK TO DRIVE TO GET IT TO WORK. OTHER TIMES, HAD TO TURN IT OFF COMPLETELY AND BACK ON TO GET IT TO WORK. THIS PROBLEM NEARLY GOT ME IN AN ACCIDENT WHEN IT HAPPENED WHILE ENTERING A HIGHWAY. ALSO, SOMETIMES IN FIRST GEAR THE CAR WILL "CHUGG". IT WILL STRUGGLE TO ACCELERATE AND HAVE A JERKING/CHUGGING FEEL. AFTER A COUPLE VISITS TO HYUNDAI, THEY HAVE FAILED TO FIGURE OUT THE PROBLEM. *TR
Owner-reported narrative. Look up ODI 10499237 at NHTSA ↗
Owner report 10459323 · 2012-05-22 (May 22, 2012)
EPS INDICATER LIGHT CAME ON AND LOST POWER STEERING. PULLED OVER, TURNED THE ENGINE OFF AND RESTARTER AFTER A FEW SECONDS. STEERING BACK TO NORMAL. THIS HAPPENS USUALLY THE FIRST START OF THE DAY. CAR GOING TO THE DEALERSHIP TO SEE WHAT THE PROBLEM IS. ONLY HAD THE CAR THREE WEEKS. *TT
Owner-reported narrative. 1,230 miles reported. Look up ODI 10459323 at NHTSA ↗
Owner report 10482027 · 2012-10-23 (October 23, 2012)
I WAS DRIVING MY HYUNDAI VELOSTER ON A SMOOTH PAVED HWY, GOING ABOUT 60 MILES/HR, ON A SUNNY DAY, SUN SHADE OPEN/ MOONROOF CLOSED WHEN THE MOONROOF EXPLODED (IMPLODED). THERE WERE NO OTHER VEHICLES NEAR ME AND NO DEBRIS IN THE ROADWAY. THE EXPLOSION WAS EXTREMELY LOUD, SENDING SHATTERED GLASS THROUGHOUT THE CAR, IN MY CLOTHES AND HAIR. THANKFULLY MY 2 YR OLD GRAND DAUGHTER WAS NOT IN HER CAR SEAT IN THE REAR, SHE PROBABLY WOULD HAVE LOST HER EYESIGHT OR WORSE. THE EXPLOSION WAS SO LOUD, IT SOUNDED LIKE A TRUCK RAN INTO THE CAR. I CLOSED MY EYE…
Owner-reported narrative. 5,000 miles reported. Look up ODI 10482027 at NHTSA ↗
Owner report 10457558 · 2012-05-05 (May 5, 2012)
BEGINNING IN FEBRUARY, NOTICED BRAKE DUST SMELL COMING FROM THE DRIVER'S SIDE REAR WHEEL. UPON INSPECTION FOUND THAT THE PARKING BRAKE LINKAGE WAS STICKING IN THE "ON" POSITION WHEN THE PARKING BRAKE LEVER WAS RELEASED. AT THE SAME TIME EXPERIENCED A SMALL PULL TO THE LEFT AND A NOTICEABLE LOSS IN M.P.G. A TRIP TO THE LOCAL HYUNDAI SERVICE DEPARTMENT CONFIRMED THAT THE RIGHT REAR CALIPER WAS STICKING. I WAS TOLD THAT THE PROBLEM WAS ONLY FOR THE "DEFECTIVE" DRIVERS SIDE AND IT WAS A MANUFACTURING PROBLEM. THE REPAIR HAPPENED IN MARCH AND SEEMED…
Owner-reported narrative. 6,000 miles reported. Look up ODI 10457558 at NHTSA ↗
Owner report 10460324 · 2012-06-02 (June 2, 2012)
ORIGINAL EMAIL SENT TO HYUNDAI MOTORS USA "DEAR HYUNDAI MOTORS USA, I HAVE VISITED THE DEALERSHIP WITH MY NEW VELOSTER FOR TWO ISSUES ON THE CAR. I WAS ADVISED TO CONTACT YOU TO OPEN A CASE AS THE DEALER WOULD NOT ATTEMPT TO FIX THE ISSUES AS THERE IS NO RECALLS OR SERVICE BULLETINS. HERE ARE THE FOLLOWING PROBLEMS I HAVE NOTIFIED THE D EALER OF AND THOSE THAT NEED TO BE FIXED. 1) SERIOUS ISSUE! WHEN BRAKING UNDER HEAVY CONDITIONS, BOTH ABS AND NON ABS CASES, THE CAR SWERVES AND/OR LOSES IT'S 'REAR' TO EITHER LEFT OR RIGHT. I'VE …
Owner-reported narrative. 35 miles reported. Look up ODI 10460324 at NHTSA ↗
Owner report 10456626 · 2012-04-26 (April 26, 2012)
WHILE APPROACHING A TRAFFIC CIRCLE, THE DRIVER SLOWED THE CAR FROM 30 MPH TO ABOUT 15 MPH FOR TRAFFIC SEQUENCING. WHEN THE ACCELERATOR WAS PRESSED, THE RPM INCREASED TO ABOUT 6000, BUT THE CAR DID NOT ACCELERATE FOR 3-5 SECONDS, WHICH CAUSED ONCOMING CARS TO SWERVE TO AVOID A COLLISION. A SIMILAR SITUATION DEVELOPED SEVERAL WEEKS LATER WHEN MERGING FROM ONE FREEWAY ONTO ANOTHER. SEVERAL MECHANICS HAVE TERMED THIS SITUATION AS A "FALSE NEUTRAL," WHERE THE COMPUTER CONTROLS ATTEMPT TO DETERMINE INTO WHICH GEAR TO DOWNSHIFT, IN ORDER TO MAXIMIZE…
Owner-reported narrative. 1,000 miles reported. Look up ODI 10456626 at NHTSA ↗
Owner report 10462532 · 2012-06-21 (June 21, 2012)
VEHICLE DOWNSHIFTS TO FIFTH GEAR WHEN PASSING BUT DOES NOT RETURN TO SIXTH GEAR UPON RELEASING ACCELERATOR. VEHICLE CONTINUES AT SAME RATE OF SPEED WHEN RELEASING ACCELERATOR AS IF IT WERE ON CRUISE CONTROL. WHILE PASSING AN 18 WHEELER ON HWY 169 NORTH, I NOTICED THAT THERE WAS ANOTHER 18 WHEELER APPROXIMATELY 100 FEET IN FRONT OF THE ONE I WAS PASSING. WITH AN ONCOMING VEHICLE I COULD NOT PASS BOTH TRUCKS, SO I PASSED THE FIRST ONE AND PULLED IN BEHIND THE OTHER ONE. WHEN I LET OFF THE ACCELERATOR, THE CAR CONTINUED AT THE SAME RATE OF …
Owner-reported narrative. 120 miles reported. Look up ODI 10462532 at NHTSA ↗
Owner report 10472943 · 2012-08-29 (August 29, 2012)
TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE REAR SEAT BELTS AND THE PASSENGER AIR BAGS FAILED. THE REAR SEAT BELTS COULD NOT BE RELEASE FROM THE SEAT OR RETRACTED. THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AND THE ANTI-THEFT UNIT ACTIVATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER RE-CALIBRATED THE PASSENGER WEIGHT SENSOR HOWEVER, THE AIR BAG FAILURE WAS NOT CORRECTED. THE REAR SEAT BELTS WERE NOT REPLACED AND THE ANTI THEFT SYSTEM FAILURE WAS UNABLE TO BE DUP…
Owner-reported narrative. 2,000 miles reported. Look up ODI 10472943 at NHTSA ↗
Owner report 10479252 · 2012-10-08 (October 8, 2012)
GLASS AND VISIBILITY PROBLEM: IN FEB. 2012 THE LARGE BACK GLASS (HORIZONTAL GLASS IN THE BACK DOOR) IN THE CAR BROKE WITHOUT ANY APPARENT REASON. TEMPERATURE WAS NORMAL AT THE TIME AND NO OUTSIDE OBJECT WAS FOUND IN THE CAR. IT WAS A DANGEROUS SITUATION AND VERY EXPENSIVE FIX. HYUNDAI COMPANY DID NOT COVER THE REPAIR COST UNDER WARRANTY. ELECTRICAL PROBLEM: FROM JUNE 2012 TOO PRESENT, THERE IS ERROR MESSAGE POPPING OUT THAT BLUELINK IS ACTIVE BUT NOT REGISTERED. AFTER ALMOST 4 MONTHS OF CONTACTING THE CUSTOMER SERVICE AND DEALER SHIP THE…
Owner-reported narrative. 800 miles reported. Look up ODI 10479252 at NHTSA ↗
Owner report 10460543 · 2012-06-04 (June 4, 2012)
VEHICLE HAD STRONG SMELL OF FUEL INSIDE THE VEHICLE. NO VISIBLE LEAKS UNDER THE VEHICLE. CALLED THE HENDERSON HYUNDAI SERVICE DEPARTMENT AND WAS TOLD THAT I NEED TO LEAVE THE A/C CONTROLS ON RE-CIRCULATE TO MINIMIZE THE CONDITION. THE FUMES WERE OVERWHELMING, CLOSE TO HOME SO DROVE IT HOME WITH ALL WINDOWS OPEN TO VENT THE SMELL. CALLED ROADSIDE ASSISTANCE AND HAD VEHICLE TOWED TO DEALERSHIP FOR REPAIRS. PICKED UP VEHICLE NEXT DAY AND THE DEALER DID NOTHING, SAID THIS WAS NORMAL, AND TO RUN THE RE-CIRCULATE AS TOLD BEFORE. SPOKE WITH SERVI…
Owner-reported narrative. 6,667 miles reported. Look up ODI 10460543 at NHTSA ↗
Owner report 11132308 · 2018-09-29 (September 29, 2018)
MY DAUGHTERS CAR WHICH WE BOUGHT 2 YEARS AGO, WITH ABOUT 41.000 MILES ON IT . THIS PROBLEM HAS BEEN GOING ON FOR THE LAST 9 MONTHS . IT STARTS AND RUNS . BUT WHEN YOU PUT IT IN GEAR WILL RUN WHILE TAKING OFF. THEN ALL OF SUDDEN CHUGG OR DIES OR NO POWER,STARTS RIGHT BACK UP AND DOES IT AGAIN . IT WILL DO THIS EVENING SLOWING DOWN OR AT A LIGHT TO STOP .IT DOES THIS SEVERAL TIMES AND WILL RUN ROUGH .THEN COMES OUT OF IT AND RUNS OK OR TAKES 10 MINS TO START .THEN WHEN YOU START IT YOU HAVE TO HOLD ACCELERATOR TO THE FLOOR. NO CODES GOES INT…
Owner-reported narrative. 84,000 miles reported. Look up ODI 11132308 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2012 | 6 |
| 2013 | 3 |
| 2014 | 2 |
| 2015 | 2 |
| 2016 | 1 |
| 2017 | 0 |
| 2019 | 2 |
| 2020 | 1 |
| 2021 | 1 |
2012: 6; 2013: 3; 2014: 2; 2015: 2; 2016: 1; 2017: 0; 2019: 2; 2020: 1; 2021: 1