2025 Hyundai TUCSON problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
278 owner complaints analyzed
6 distinct recall campaigns
5,000 mi median reported failure mileage
Scope: 2025 model year. Data snapshot: . 27 complaints include usable failure mileage.
Most common problems
Forward Collision Avoidance: Warnings is the most frequently named component, appearing in 80 of 278 complaints (28.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 120 | 43.2% |
| Steering behavior | 17 | 6.1% |
| Electrical and battery issues | 12 | 4.3% |
| Transmission and shifting | 7 | 2.5% |
| Engine operation | 4 | 1.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Forward Collision Avoidance: Warnings | 80 |
| Forward Collision Avoidance: Automatic Emergency Braking | 76 |
| Unknown Or Other | 56 |
| Electrical System | 55 |
| Service Brakes | 38 |
| Forward Collision Avoidance: Adaptive Cruise Control | 19 |
| Exterior Lighting | 17 |
| Power Train | 15 |
Forward Collision Avoidance: Warnings: 80; Forward Collision Avoidance: Automatic Emergency Braking: 76; Unknown Or Other: 56; Electrical System: 55; Service Brakes: 38; Forward Collision Avoidance: Adaptive Cruise Control: 19; Exterior Lighting: 17; Power Train: 15
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 27 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 27; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (27). 251 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 6 |
| 2025 | 115 |
| 2026 | 157 |
2024: 6; 2025: 115; 2026: 157
Pattern summary
Forward Collision Avoidance: Warnings leads the component reports. Braking behavior appears in 120 complaint narratives. Steering behavior appears in 17 complaint narratives. Electrical and battery issues appears in 12 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11642579 · 2025-02-13 (February 13, 2025)
-auto start/stop "feature" Since there is no way to permanently disable this feature i forgot that it was on. while stopped a stop light i was unable to move when the car behind me could not stop due to the wet roads. If the car behind me was unable to swerve in time i would have been rear-ended. by the time the engine started the car behind me was in line with my back seat. no amount of gas saving is worth being immobilized essentially in a emergency situation. - forward collision avoidance is way too sensitive, in the same trip as above a c…
Owner-reported narrative. Look up ODI 11642579 at NHTSA ↗
Owner report 11645786 · 2025-03-02 (March 2, 2025)
I am filing a complaint regarding a serious safety malfunction in my 2025 Hyundai Tucson’s forward collision sensor, which caused an accident. I have owned this vehicle for only two weeks, and I believe this issue poses a risk to myself and other drivers. On February 25, 2025, while driving, the car in front of me stopped and made a U-turn. There was no imminent risk of collision, yet my Tucson’s forward collision sensor erroneously activated and engaged the automatic braking system. This caused my vehicle to come to an abrupt stop, resulting …
Owner-reported narrative. Look up ODI 11645786 at NHTSA ↗
Owner report 11643566 · 2025-02-18 (February 18, 2025)
There is a sensor on the steering column that turns off the cruise control if it can’t see your eyes. This happens abruptly and slows the car down. It will cause a rear end collision if not taken care of! Has been to the dealer 5 times.is available for more inspection. There is a sensor on the steering column that turns off the cruise control if it can’t see your eyes. This happens abruptly and slows the car down. It will cause a rear end collision if not taken care of! I have more documentation from the dealers but I don’t have room to upload…
Owner-reported narrative. Look up ODI 11643566 at NHTSA ↗
Owner report 11661987 · 2025-05-19 (May 19, 2025)
The forward attention warning system uses a camera on the steering column. It goes off constantly while wearing my required glasses. Hyundai nor the dealership will turn off the sensor. There are over 10,000 complaints for this issue and Hyundai will not correct the issue. The system will automatically adjust the speed and brake in the vehicle without the driver. I almost had a wreck yesterday when it shut the car down when the camera couldn’t see my eyeballs while wearing my glasses. Something needs to be done. I’m thinking of filing a lawsuit…
Owner-reported narrative. Look up ODI 11661987 at NHTSA ↗
Owner report 11630715 · 2024-12-14 (December 14, 2024)
Battery issue does not resolved, had to jump-start the vehicle twice, leading to significant inconvenience as I drove nearly an hour each way to the dealership. This situation has resulted in lost work hours and has left me feeling mentally and physically exhausted. Despite my efforts, I still have not received a satisfactory answer regarding the problem
Owner-reported narrative. Look up ODI 11630715 at NHTSA ↗
Owner report 11674828 · 2025-07-20 (July 20, 2025)
Subject: Ongoing Electrical and Safety Issues with 2025 Hyundai Tucson Limited Complaint Description: I am reporting a recurring and serious safety issue with my 2025 Hyundai Tucson Limited. I am the original owner and purchased the vehicle brand new, directly off the truck. It has now been to the dealership four separate times for the same persistent “Check User Authentication” electrical issue. Most recently, the driver display screen went completely blank while driving and flashed a green “No Signal” warning. This made it impossible to see…
Owner-reported narrative. Look up ODI 11674828 at NHTSA ↗
Owner report 11688088 · 2025-09-18 (September 18, 2025)
The contact owns a 2025 Hyundai Tucson. The contact stated while driving 24 MPH, the vehicle shuddered abnormally. After releasing the accelerator pedal and slowing down, the shuddering ceased. There were no warning lights illuminated. Additionally, the Auto STOP/START feature failed to activate as designed. The vehicle was taken to a dealer where it was diagnosed and determined that the electric oil pump needed to be replaced. The vehicle was repaired but the failure persisted. The dealer then diagnosed the vehicle and determined that the tran…
Owner-reported narrative. 15,000 miles reported. Look up ODI 11688088 at NHTSA ↗
Owner report 11701238 · 2025-11-24 (November 24, 2025)
I started the car and put it in gear and it would not move. Then the check hybrid system and transmission warning showed up. This happened two times and I had to have the car towed in. The second time, it was determined that it is related to a recent recall for the Oil pump unit OPU Software. This recall is not listed any where and drivers are not being informed of it. Hyundai is not responding to my complaint.
Owner-reported narrative. Look up ODI 11701238 at NHTSA ↗
Owner report 11699882 · 2025-11-17 (November 17, 2025)
2 times, while driving 35-40 mph, the vehicle automatically slammed hard on brakes to full stop without any danger or other vehicle near, causing neck pain/whip lash. 3 days ago, I attempted a U-turn in busy intersection, suddenly the vehicle braked hard and came to full stop without any danger near. The dash lights lit up, the vehicle stalled. I was in middle of very busy intersection. It would not move forward. I reversed just in time to miss being slammed into by fast moving oncoming traffic.
Owner-reported narrative. Look up ODI 11699882 at NHTSA ↗
Owner report 11702882 · 2025-12-03 (December 3, 2025)
I am reporting a serious safety and reliability concern with my 2025 Hyundai Tucson. At only about 2,000 miles, I was informed by the Hyundai dealership that the transmission has already failed and needs to be replaced. This vehicle is essentially brand new and should not be experiencing a major powertrain failure so early in its lifespan. The transmission issue has caused significant concern regarding the safety of the vehicle. Sudden failure of a major drivetrain component creates an increased risk of loss of power, unpredictable drivability…
Owner-reported narrative. Look up ODI 11702882 at NHTSA ↗