2020 Hyundai TUCSON problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
176 owner complaints analyzed
1 distinct recall campaigns
6,200 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 31 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 71 of 176 complaints (40.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 51 | 29.0% |
| Electrical and battery issues | 14 | 8.0% |
| Engine operation | 9 | 5.1% |
| Steering behavior | 5 | 2.8% |
| Transmission and shifting | 4 | 2.3% |
| Fuel system concerns | 1 | 0.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 71 |
| Unknown Or Other | 28 |
| Service Brakes | 26 |
| Electrical System | 18 |
| Service Brakes, Hydraulic | 17 |
| Power Train | 9 |
| Air Bags | 7 |
| Forward Collision Avoidance: Warnings | 7 |
Engine: 71; Unknown Or Other: 28; Service Brakes: 26; Electrical System: 18; Service Brakes, Hydraulic: 17; Power Train: 9; Air Bags: 7; Forward Collision Avoidance: Warnings: 7
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 18 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 4 |
| 150,000 and above | 0 |
Under 25,000: 18; 25,000 to 49,999: 4; 50,000 to 74,999: 3; 75,000 to 99,999: 2; 100,000 to 149,999: 4; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (18). 145 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 19 |
| 2021 | 34 |
| 2022 | 20 |
| 2023 | 10 |
| 2024 | 24 |
| 2025 | 40 |
| 2026 | 29 |
2020: 19; 2021: 34; 2022: 20; 2023: 10; 2024: 24; 2025: 40; 2026: 29
Pattern summary
Engine leads the component reports. Braking behavior appears in 51 complaint narratives. Electrical and battery issues appears in 14 complaint narratives. Engine operation appears in 9 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11359842 · 2020-09-18 (September 18, 2020)
I AM UNABLE TO SAFELY DRIVE MY NEW 2020 HYUNDAI TUCSON PURCHASED JULY 12, 2020, DUE TO A DANGEROUS RECALL. THERE IS NO SOLUTION AT THIS TIME AND IF THE ABS LIGHT COMES ON, I AM ADVISED TO PULL OVER, DISCONNECT THE BATTERY AND HAVE IT TOWED TO THE DEALERSHIP. ALSO, DO NOT PARK THE CAR INDOORS. I WAS PLANNING ON TAKING SOME ROAD TRIPS; THAT IS WHY I PURCHASED THE CAR. HYUNDAI ADVISED ME NOT TO TAKE A ROAD TRIP DUE TO THE PROBLEM. I THOUGHT THEY MIGHT GIVE ME A LOANER TILL THE SITUATION WAS RESOLVED BUT CUSTOMER SERVICE SAID "ONLY IF THE ABS …
Owner-reported narrative. 1,300 miles reported. Look up ODI 11359842 at NHTSA ↗
Owner report 11375250 · 2020-11-18 (November 18, 2020)
I WAS INFORMED OF A RECALL FOR THE ABS SYSTEM FOR MY HYUNDAI TUCSON 2020. I WAS DIRECTED TO THEIR WEBSITE TO SCHEDULE AN APPOINTMENT FOR SERVICE, WHICH I SCHEDULED AT HYUNDAI OF LONG ISLAND CITY IN NEW YORK. ONCE I ARRIVED AT MY SCHEDULED TIME FOR THIS SPECIFIC ISSUE AND AFTER WAITING 30 MINUTES TO EVEN SPEAK WITH A SERVICE REPRESENTATIVE, I WAS TOLD THERE IS A BACKORDER OF THE REQUIRED PARTS TO FIX THIS ISSUE AND IT MIGHT BE ANOTHER 2-3 WEEKS. I WAS TOLD I NEED TO CALL THEM TO CHECK IN TO SEE IF PARTS ARE IN. I FIND IT UNACCEPTABLE THAT I WAS …
Owner-reported narrative. Look up ODI 11375250 at NHTSA ↗
Owner report 11378288 · 2020-12-07 (December 7, 2020)
RECEIVED RECALL 195 NOTICE PERTAINING TO ELECTRICAL SHORT IN ABS SYSTEM AND THAT VEHICLE SHOULD NOT BE PARKED IN GARAGE OR NEAR ANY STRUCTURES DO TO POTENTIAL FIRE. WENT TO DEALER FOR INSPECTION, WAS TOLD THAT PART WOULD BE IN AND REPLACED IN A WEEK TO TEN DAYS. THREE WEEKS LATER I NOW HAVE BEEN TOLD THAT HYUNDAII DOES NOT HAVE THE PART AVAILABLE. WAS TOLD PART MAY NOT BE AVAILABLE UNTIL THE FIRST QUARTER OF 2021. THIS IS HUGE DANGEROUS RECALL! I DO NOT FEEL SAFE IN THIS CAR BUT I AM STUCK PAYING FOR A DEFECTIVE VEHICLE. I ONLY HAVE 2,100…
Owner-reported narrative. 2,000 miles reported. Look up ODI 11378288 at NHTSA ↗
Owner report 11403000 · 2021-03-15 (March 15, 2021)
TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL WITHOUT WARNING. THE CONTACT STATED THAT AFTER THE VEHICLE STALLED THE VEHICLE THEN STARTED TO ACCELERATE AND RESUME NORMAL OPERATION. THE CONTACT HAD TAKEN THE VEHICLE TO COCONUT CREEK HYUNDAI (4960 N STATE RD 7, COCONUT CREEK, FL 33073) WHERE THEY INSPECTED THE VEHICLE AND WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE…
Owner-reported narrative. 5,200 miles reported. Look up ODI 11403000 at NHTSA ↗
Owner report 11431319 · 2021-09-01 (September 1, 2021)
The contact owns a 2020 Hyundai Tucson. The contact stated that while driving approximately 65 mph, the instrument dashboard display suddenly blacked out and the steering wheel malfunctioned causing the driver to lose control of the vehicle and crash down an embankment into a tree. The contact mentioned that when she attempts to exit because the vehicle was on the edge of an embankment when she exits the vehicle she fell into a tree then climbed up to the roadway where she was found unconscious. During the incident, the driver sustained a fract…
Owner-reported narrative. 38,000 miles reported. Look up ODI 11431319 at NHTSA ↗
Owner report 11344273 · 2020-08-10 (August 10, 2020)
WAS GETTING ON ENTRANCE RAMP TO INTERSTATE (180 CURVE RAMP) 35 NORTH BOUND FROM ROBINSON WHEN ORANGE ELECTRIC POWER STEERING (EPS) WARNING LIGHT CAME ON.WHEN I WAS ABOUT 90 DEGREES INTO THE TURN. SHORTLY AFTER RED EPS CAME ON. POWER STEERING BECAME NON EXISTENT. I EXITED I-35 AT INDIAN HILLS AND TURNED THE POWER OFF ONCE I GOT TO SIDE OF ROAD. STEERING BECAME NORMAL AFTER RESTART AND ALL WARNING LIGHTS WERE OFF. VEHICLE HAS AROUND 400 MILES. I DON'T THINK MY WIFE WOULD HAD THE STRENGTH TO TURN THE WHEEL AND I CONSIDER THIS INCIDENT WO…
Owner-reported narrative. 400 miles reported. Look up ODI 11344273 at NHTSA ↗
Owner report 11453726 · 2022-02-24 (February 24, 2022)
Proceeding with flow of traffic, Southbound on a 2 lane st, I was in the curb lane. A truck exiting interstate ran through, at approx 50-60 MPH, a red light. Initial contact was made on passenger side front and rear door. He continued to push my car, and I turned the wheel to the right to avoid left lane traffic (as they couldn't move becuase of guard rail facing East) and he gunned it and pushed me into a concrete the guard rail at about 15-25 mph. The car was stuck in drive, it couldn't be put into any other gear.▪︎There were no airbag deploy…
Owner-reported narrative. Look up ODI 11453726 at NHTSA ↗
Owner report 11571134 · 2024-02-10 (February 10, 2024)
Jan '22 - Reported check engine light had begun to turn off and back on when gas tank was low. Feb '22 At 19k miles catalytic convertor reported failed for code (P0420), 3 way catalyst, upper and lower gaskets, and manifold all needed to be replaced - took 4 days Aug'23 called to request service for check engine light because it was coming off and on over periods of time. Scheduled for Sep'23 Sep '23 service reports new cat quoted for code P0420, I was not verbally informed by service advisor. 16 Nov '23 driving home and car starts to shake an…
Owner-reported narrative. Look up ODI 11571134 at NHTSA ↗