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U.S. public vehicle records

2016 Hyundai SONATA HYBRID problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

132 owner complaints analyzed

5 distinct recall campaigns

62,000 mi median reported failure mileage

Scope: 2016 model year. Data snapshot: . 85 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 72 of 132 complaints (54.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues1612.1%
Braking behavior1410.6%
Engine operation139.8%
Transmission and shifting64.5%
Steering behavior53.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
72
Electrical System
34
Unknown Or Other
19
Power Train
14
Exterior Lighting
7
Fuel/Propulsion System
7
Service Brakes
7
Vehicle Speed Control
4
Component breakdown data
CategoryCount
Engine72
Electrical System34
Unknown Or Other19
Power Train14
Exterior Lighting7
Fuel/Propulsion System7
Service Brakes7
Vehicle Speed Control4

Engine: 72; Electrical System: 34; Unknown Or Other: 19; Power Train: 14; Exterior Lighting: 7; Fuel/Propulsion System: 7; Service Brakes: 7; Vehicle Speed Control: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
18
25,000 to 49,999
17
50,000 to 74,999
16
75,000 to 99,999
13
100,000 to 149,999
15
150,000 and above
6
Reported problems by failure mileage data
CategoryCount
Under 25,00018
25,000 to 49,99917
50,000 to 74,99916
75,000 to 99,99913
100,000 to 149,99915
150,000 and above6

Under 25,000: 18; 25,000 to 49,999: 17; 50,000 to 74,999: 16; 75,000 to 99,999: 13; 100,000 to 149,999: 15; 150,000 and above: 6

Under 25,000 miles has the most reports with usable mileage (18). 47 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2016
7
2017
10
2018
8
2019
15
2020
12
2021
31
2022
22
2023
12
2024
7
2025
6
2026
2
Complaints over time data
CategoryCount
20167
201710
20188
201915
202012
202131
202222
202312
20247
20256
20262

2016: 7; 2017: 10; 2018: 8; 2019: 15; 2020: 12; 2021: 31; 2022: 22; 2023: 12; 2024: 7; 2025: 6; 2026: 2

Pattern summary

Engine leads the component reports. Electrical and battery issues appears in 16 complaint narratives. Braking behavior appears in 14 complaint narratives. Engine operation appears in 13 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10981636 · 2017-05-01 (May 1, 2017)

DUAL AIR CONDITIONING DOES NOT OPERATE CORRECTLY. DEALERS EXPLANATION IS THAT IS WAS DESIGNED THAT WAY AND SINCE "IT IS OPERATING AS DESIGNED", THERE IS NOTHING THEY CAN DO. I FILED A FORMAL COMPLAINT WITH HYUNDAI AND HAVE ASKED THEM TO VERIFY THAT THIS "DESIGN" WILL NOT CREATE A FIRE OR ELECTRICAL SHORTAGE. HYUNDAI CONSUMER AFFAIRS CASE#: 10086770 (3/24/17). AFTER SEVERAL UNSATISFACTORY CONVERSATIONS, I WAS GIVEN A SUPERVISOR NAMED ALLY. ALLY WAS POLITE AND ASSURED ME HE WANTED TO GET SOME RESOLUTION. HE CALLED BACK ONCE TO ASSURE ME HE …

Owner-reported narrative. 600 miles reported. Look up ODI 10981636 at NHTSA ↗

Owner report 11061129 · 2018-01-08 (January 8, 2018)

ON 4 SEPARATE OCCASIONS WHILE TRAVELING ON HIGHWAYS AT HIGHWAY SPEED IN EV MODE, GETTING A WARNING "CHECK HYBRID SYSTEM TURN OFF ENGINE" ALONG WITH A CHECK ENGINE LIGHT; THESE ARE THE OCCURRENCE DATES 12/01/2017, 12/11/2017, 12/23/2017, 01/06/2018. EACH TIME HAS BEEN ACCOMPANIED BY A COMPLETE LOSS OF GASOLINE ENGINE AVAILABILITY RESULTING IN A SIGNIFICANT AND UNSAFE DROP IN VEHICLE SPEED DUE TO THE CAR ONLY BEING ABLE TO CONTINUE RUNNING ON BATTERY POWER. AFTER PULLING OVER I HAVE BEEN ABLE SHUTDOWN THE CAR AND RESTART. UPON RESTART, THE GAS…

Owner-reported narrative. 37,808 miles reported. Look up ODI 11061129 at NHTSA ↗

Owner report 10883368 · 2016-07-07 (July 7, 2016)

BRAKES AND EMERGENCY BRAKE FAILED. WARNING LIGHTS CAME ON SLOWED DOWN PULLED OFF ROAD AFTER SHORT TIME LIGHTS WENT OFF. THEN BACK ON AGAIN AND AGAIN NO BRAKES WE WERE IN TRANSIT CROSS COUNTRY. TRAVELING 75 MPH, THE SPEED LIMIT,

Owner-reported narrative. 2,200 miles reported. Look up ODI 10883368 at NHTSA ↗

Owner report 10899075 · 2016-08-28 (August 28, 2016)

NEW SONATA HYBRID, OWNED 3 MONTHS, MILEAGE 6,000 MILES. RIGHT REAR BRAKES HAVE LOCKED ON TWO DIFFERENT OCCASIONS AT LOW SPEED WHILE NEGOTIATING A HARD LEFT TURN ON A STATE HIGHWAY. BOTH FAILURES OCCURRED AT THE SAME HIGHWAY LOCATION ABOUT A MONTH APART. WHEN THE RIGHT REAR BRAKES LOCKED, THE VEHICLE WAS HARD TO CONTROL AND AS I WAS NEGOTIATING A SHARP TURN ON A MOUNTAIN ROAD, IT WAS TERRIFYING. IF THERE HAD BEEN OTHER VEHICLES COMING IN THE OPPOSING LANE, THERE VERY EASILY COULD HAVE BEEN A HEAD-ON COLLISION OR WORSE (I.E CAR OVER THE SID…

Owner-reported narrative. 6,000 miles reported. Look up ODI 10899075 at NHTSA ↗

Owner report 11230694 · 2019-07-10 (July 10, 2019)

INTERMITTENT LOSS OF POWER "SPUTTER" AT ANY SPEED WITH SOLID MIL. RELEASING THE THROTTLE CLEARS THE CONDITION AND THE MIL GOES OUT. VEHICLE DRIVES NORMALLY WITH NO WARNING INDICATORS UNTIL NEXT OCCURRENCE. CAUSE UNKNOWN AT THIS TIME, BEGAN HAPPENING A FEW WEEKS AFTER ENGINE LONG BLOCK REPLACEMENT UNDER WARRANTY CAMPAIGN.

Owner-reported narrative. 66,500 miles reported. Look up ODI 11230694 at NHTSA ↗

Owner report 11390271 · 2021-01-27 (January 27, 2021)

TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STARTED MAKING AN ABNORMAL TICKING NOISE SIMULTANEOUSLY WHILE STALLING, WITHOUT WARNING. THE CONTACT WAS FORCED TO PLACE THE VEHICLE INTO HYBRID MODE TO RESUME NORMAL DRIVING. THE CONTACT TOOK THE VEHICLE TO CARTER COUNTY HYUNDAI (616 HOLIDAY DR, ARDMORE, OK 73401) AND WAS INFORMED THAT THE ROD BEARING WAS DEFECTIVE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) WHICH WAS LINKED …

Owner-reported narrative. 119,000 miles reported. Look up ODI 11390271 at NHTSA ↗

Owner report 11172744 · 2019-01-29 (January 29, 2019)

TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEAT BELTS FAILED TO PROPERLY RETRACT AND LOOSEN WHEN NECESSARY. THE SEAT BELTS RESTRICTED THE BREATHING AND BODIES OF THE FRONT SEAT OCCUPANTS WHEN THE SEAT BELTS WERE SECURED. IN ADDITION, THE VEHICLE LUNGED, JERKED, AND ACCELERATED ON ITS OWN. THE FAILURE WAS MORE PREVALENT WHEN THE ECO AND CRUISE CONTROL FUNCTIONS WERE ACTIVATED. ECKERT HYUNDAI, INC. (4011 S INTERSTATE 35, DENTON, TX 76210, [phone removed]) STATED THAT THE ECO AND CRUI…

Owner-reported narrative. Look up ODI 11172744 at NHTSA ↗

Owner report 11289249 · 2019-12-16 (December 16, 2019)

THE AUTOMATIC TRANSMISSION ON THE 2016 HYUNDAI SONATA HYBRID WENT OUT ON THE CAR OCT 31, 2019. MY WIFE WAS DRIVING THE CAR, WHEN SHE LOST DRIVABILITY OF THE CAR. THE CAR WOULD NOT GO, SHE WAS ABLE TO PARK IT ON A SIDE STREET. SHE RESTARTED THE CAR BUT WOULD NOT GO INTO GEAR, THE ENGINE WAS RUNNING. THE CAR WAS TOWED TO THE CLOSEST DEALERSHIP, WHEN SCANNED, INDICATING OF A TRANSMISSION PROBLEM. THE CAR HAS BEEN AT THE DEALERSHIP SINCE OCT 31, 2019 WITH NO ETA OF WHEN A NEW TRANSMISSION WILL BE AVAILABLE TO REPAIR THE CAR. AT THIS POINT I CAN …

Owner-reported narrative. 42,000 miles reported. Look up ODI 11289249 at NHTSA ↗

Owner report 11093719 · 2018-05-14 (May 14, 2018)

ON APPROXIMATELY APRIL 30, 2018, WHILE DRIVING MY HYUNDAI SONATA HYBRID TO MONTGOMERY ALABAMA I STOPPED TO FILL UP ON GAS. AFTER FILLING UP I GOT BACK IN MY CAR AND THE CAR WOULD NOT START MY CAR, THAT'S WHEN I NOTICED THE CHECK HYBRID SYSTEM WARNING AND CHECK ENGINE LIGHT CAME ON. THE STEERING WAS LOCKED AND THE ENGINE LOST TOTAL POWER. VEHICLE WOULD NOT RESTART. VEHICLE WAS STATIONARY AT A GAS PUMP

Owner-reported narrative. Look up ODI 11093719 at NHTSA ↗

Owner report 11378688 · 2020-12-09 (December 9, 2020)

ON FRIDAY NIGHT, OCTOBER 23, 2020, I WAS DRIVING EAST ON E. MAIN STREET IN MESA, AZ HEADED TO THE RED MOUNTAIN 202 FREEWAY. THE LIGHT WAS GREEN AS I APPROACHED THE INTERSECTION AND I MADE A RIGHT TURN ONTO THE FREEWAY FRONTAGE ROAD TO HEAD SOUTHBOUND. I WAS DRIVING APPROXIMATELY 25 MPH AS MY CAR'S STEERING BECAME RIGID AND FELT LIKE MY POWER STEERING HAD GONE OUT. I COULD BARELY COMPLETE THE RIGHT TURN CAUSING MY CAR TO CAREEN INTO THE CONCRETE SIDE BARRIER CAUSING DAMAGE TO THE FRONT DRIVER'S SIDE OF THE VEHICLE. MANY OF THE DASHBOARD LIGHTS …

Owner-reported narrative. 168,272 miles reported. Look up ODI 11378688 at NHTSA ↗