2021 Hyundai SANTA FE HYBRID problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
20 owner complaints analyzed
3 distinct recall campaigns
28,500 mi median reported failure mileage
Scope: 2021 model year. Data snapshot: . 4 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 8 of 20 complaints (40.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 3 | 15.0% |
| Engine operation | 2 | 10.0% |
| Braking behavior | 1 | 5.0% |
| Fuel system concerns | 1 | 5.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 8 |
| Power Train | 7 |
| Unknown Or Other | 5 |
| Fuel/Propulsion System | 4 |
| Electrical System | 3 |
| Seat Belts | 2 |
| Air Bags | 1 |
| Back Over Prevention: Rearview System Braking | 1 |
Engine: 8; Power Train: 7; Unknown Or Other: 5; Fuel/Propulsion System: 4; Electrical System: 3; Seat Belts: 2; Air Bags: 1; Back Over Prevention: Rearview System Braking: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 4; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (4). 16 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2022 | 10 |
| 2023 | 7 |
| 2024 | 3 |
2022: 10; 2023: 7; 2024: 3
Pattern summary
Engine leads the component reports. Electrical and battery issues appears in 3 complaint narratives. Engine operation appears in 2 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11477826 · 2022-08-05 (August 5, 2022)
While I was traveling 70-75 mph the vehicle had a sudden loss of engine and battery output performance and I began losing speed. There was a very rapid decrease in speed, and no warning chime activated per manual. “Check Hybrid System. Stop Safely, triangle warning displayed.” The vehicle would not accelerate despite pressing the gas pedal all the way to the floor and had to be coasted off the interstate through three lanes of traffic to get to the shoulder. No fault indications were present in the Bluelink app despite warnings present on the d…
Owner-reported narrative. Look up ODI 11477826 at NHTSA ↗
Owner report 11477832 · 2022-08-05 (August 5, 2022)
While traveling 70 mph the vehicle had a sudden loss of engine and battery output performance while driving and began losing speed despite the accelerator being fully depressed. There was a very rapid decrease in speed, and no warning chime activated per manual. “Check Hybrid System. Stop Safely, triangle warning displayed.” Observed battery indicator rapidly deflecting left and right. The vehicle would not accelerate and had to be coasted through four lanes of traffic to get to the shoulder of the highway. While on an SOS call with Bluelink, w…
Owner-reported narrative. Look up ODI 11477832 at NHTSA ↗
Owner report 11487859 · 2022-10-04 (October 4, 2022)
While driving on the highway, when I pushed on gas pedal the car would not accelerate, I was uncertain if I was losing power of the vehicle, luckily it maintained the current speed and did not decelerate,but I was unsure at the moment if I was losing complete power, because it wasn't responding, it felt like the car was going to stall similar to when you run out of fuel. This occured for around 20 seconds, i would guess, long enough to notice that the car was not responding and continued to not respond,and to be concerned from a safety perspect…
Owner-reported narrative. Look up ODI 11487859 at NHTSA ↗
Owner report 11563515 · 2024-01-04 (January 4, 2024)
The contact owns a 2021 Hyundai Santa Fe. The contact stated that while driving at various speeds, the vehicle suddenly lost motive power and stalled. The contact was able restart the vehicle; however, the vehicle failed to exceed 30 MPH. The contact stated that the failure reoccurred several times while driving. The contact stated that on several occasions, the vehicle failed to restart, and the vehicle was towed. A message indicating that there was no power was displayed, and the check engine warning light was illuminated. The vehicle was tak…
Owner-reported narrative. 25,000 miles reported. Look up ODI 11563515 at NHTSA ↗
Owner report 11489367 · 2022-10-15 (October 15, 2022)
Having issues with the dash going completely black; so you can not see any instruments on the dash panel or the head unit (navigation/radio/airplay). The car has been into the shop three times so far with no resolution. The newest issue; the horn doesn't work, the safety features such as lane assist, lane departure etc. only work intermittently, and I have had the brakes slam on for no reason. The last time I took the car back to dealer and told them I was afraid to drive the car, the service manager changed the settings on the safety featur…
Owner-reported narrative. Look up ODI 11489367 at NHTSA ↗