2020 Hyundai KONA ELECTRIC problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
27 owner complaints analyzed
3 distinct recall campaigns
4,250 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 6 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 16 of 27 complaints (59.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 15 | 55.6% |
| Braking behavior | 7 | 25.9% |
| Transmission and shifting | 1 | 3.7% |
| Engine operation | 1 | 3.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 16 |
| Service Brakes | 5 |
| Forward Collision Avoidance: Automatic Emergency Braking | 3 |
| Forward Collision Avoidance: Warnings | 3 |
| Power Train | 3 |
| Fuel/Propulsion System | 2 |
| Unknown Or Other | 2 |
| Electrical System:12v/24v/48v Battery | 1 |
Electrical System: 16; Service Brakes: 5; Forward Collision Avoidance: Automatic Emergency Braking: 3; Forward Collision Avoidance: Warnings: 3; Power Train: 3; Fuel/Propulsion System: 2; Unknown Or Other: 2; Electrical System:12v/24v/48v Battery: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 6 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 6; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (6). 21 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 4 |
| 2021 | 13 |
| 2022 | 2 |
| 2023 | 1 |
| 2024 | 3 |
| 2025 | 3 |
| 2026 | 1 |
2020: 4; 2021: 13; 2022: 2; 2023: 1; 2024: 3; 2025: 3; 2026: 1
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 15 complaint narratives. Braking behavior appears in 7 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11365383 · 2020-10-20 (October 20, 2020)
THERE IS A RECALL ON POSSIBLE BATTERY EXPLOSION AND THERE IS NO CURRENT REPLACEMENT POLICY OR REPLACEMENT SCHEDULE.
Owner-reported narrative. 5,000 miles reported. Look up ODI 11365383 at NHTSA ↗
Owner report 11365831 · 2020-10-22 (October 22, 2020)
TL* THE CONTACT OWNS A 2020 HYUNDAI KONA. THE CONTACT DISCOVERED ONLINE THAT THE VEHICLE WAS INCLUDED IN NHTSA RECALL NUMBER: 20V630000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. TEAM HYUNDAI OF BEND (2250 NE HWY 20, BEND, OR 97701) AND TONKIN GLADSTONE HYUNDAI (19300 SE MCLOUGHLIN BLVD, GLADSTONE, OR 97027) WERE MADE AWARE OF THE ISSUE AND BOTH CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE BATTERY SOFTWARE WAS UPDATED AT TEAM HYUNDAI OF BEND. THE MANUFACTURER WAS MADE AWARE O…
Owner-reported narrative. Look up ODI 11365831 at NHTSA ↗
Owner report 11309058 · 2020-02-13 (February 13, 2020)
DRIVING DURING RUSH HOUR ON INTERSTATE IN AN URBAN AREA. CARS IN FRONT SLOWED RAPIDLY, APPLIED BRAKES TO SLOW DOWN, DID SO SUCCESSFULLY. DYNAMIC BRAKE SUPPORT THEN APPARENTLY KICKED IN, AND FORCED THE CAR TO A STOP, DESPITE BRAKE BEING FULLY RELEASED. CAR FROM BEHIND BARELY ABLE TO AVOID CRASHING INTO ME, THE DRIVER HAD TO SWERVE ONTO THE SHOULDER TO AVOID ME AND ENDED UP STOPPING BESIDE MY CAR. ONCE CAR CAME TO A STOP, WAS ABLE TO GET GOING AGAIN. ISSUE HAS NOT REPRODUCED SINCE.
Owner-reported narrative. 530 miles reported. Look up ODI 11309058 at NHTSA ↗
Owner report 11383561 · 2020-12-15 (December 15, 2020)
TL* THE CONTACT OWNS A 2020 HYUNDAI KONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V630000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO PALM SPRINGS HYUNDAI (3919 E PALM CANYON DR SUITE A, PALM SPRINGS, CA 92264; [phone removed]) WHERE THE RECALL REPAIR WAS PERFORMED. THE CONTACT STATED THAT TWO DAYS AFTER THE RECALL REPAIR WAS PERFORMED, THE CONTACT WAS UNABLE TO START THE VEHICLE. THE CONTACT STATED THAT AN UNKNOWN ELECTRICAL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED BACK TO THE S…
Owner-reported narrative. 4,400 miles reported. Look up ODI 11383561 at NHTSA ↗
Owner report 11433804 · 2021-09-21 (September 21, 2021)
The contact owns a 2020 Hyundai Kona. The contact stated that several unknown recalls related to the battery were performed on the vehicle. The contact stated that after the recall repairs were performed and while starting the vehicle, the battery warning light illuminated. Additionally, the transmission failed to shift into gear as needed. The vehicle was towed to the dealer who diagnosed that the battery failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The a…
Owner-reported narrative. 10,000 miles reported. Look up ODI 11433804 at NHTSA ↗
Owner report 11585896 · 2024-04-29 (April 29, 2024)
I am concerned about the safety of my car and have little faith that there are qualified mechanics who understand EVs and can properly service an EV car. Two times on April 9, 2024 (and on at least 4 other occasions in 2023) while drive at approximately 45 miles an hour on a RI State highway at a safe distance from any care in front of me, my vehicle went into the fail-safe mode while I was driving causing a sudden significant loss of power to the car and it appeared to be that it was going to stall. There was no warning sound indicating th…
Owner-reported narrative. Look up ODI 11585896 at NHTSA ↗