Hino 338 recalls by model year
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
3 distinct recall campaigns
500,050 mi median reported failure mileage
Scope: 2014 to 2019 model years. Data snapshot: . 1 complaints include usable failure mileage.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2014 | 1 |
| 2015 | 2 |
| 2016 | 2 |
| 2018 | 1 |
| 2019 | 1 |
2014: 1; 2015: 2; 2016: 2; 2018: 1; 2019: 1
Year-by-year records
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V304000 · Equipment:Other:Labels
Reported: 2017-05-04 (May 4, 2017) · Model years: 2014, 2015, 2016
Jim Reed's Truck Sales, Inc. (JRTS) is recalling certain 2014-2016 Hino 338 trucks modified by JRTS. The affected trucks have Certification labels that do not identify JRTS as the final stage manufacturer. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence: Incorrect final stage manufacturer information on the certification label may hinder owner awareness of safety recalls, increasing the risk of a fire or a crash.
Remedy: JRTS will notify owners and send them a new certification label with the correct final stage manufacturer information, free of charge. The recall began on June 13, 2017. Owners may contact Jim Reed's Truck Sales' customer service at 1-914-737-3990.
NHTSA campaign record ↗15V208000 · Suspension:Front:Springs:Leaf Spring Assembly:U-Bolt, Leaf Spring To Axle
Reported: 2015-04-07 (April 7, 2015) · Model years: 2015, 2016
Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain model year 2015-2016 238, 258, 268, and 338 trucks manufactured January 5, 2015, to March 20, 2015. In the affected vehicles, the U-bolt that connects the suspension springs to the front axle may have been overtightened.
Consequence: If the U-bolt was overtightened, the bolt may stretch resulting in it loosening or failing. Either result may cause a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Hino will notify owners, and dealers will replace the front axle U-bolts on the subject vehicles free of charge. The recall began on June 5, 2015. Owners may contact Hino customer service at 1-248-699-9300.
NHTSA campaign record ↗19V399000 · Equipment
Reported: 2019-05-29 (May 29, 2019) · Model years: 2018, 2019
ITI Trailers And Truck Bodies, Inc. (ITI) is recalling certain 2018-2019 HINO 268 and 338-based vehicles equipped with ASA Electronics Voyager back-up camera displays. The displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Consequence: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy: ITI will work with ASA to notify the affected owners and will provide a harness relay capacitor module to correct the issue, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400 or ITI Trailers And Truck Bodies at 1-814-634-0080.
NHTSA campaign record ↗