vehicle signal
U.S. public vehicle records

2011 Harley-Davidson SOFTAIL problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

3 owner complaints analyzed

1 distinct recall campaigns

2,500 mi median reported failure mileage

Scope: 2011 model year. Data snapshot: . 3 complaints include usable failure mileage.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 1 of 3 complaints (33.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation266.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
1
Engine And Engine Cooling
1
Exterior Lighting
1
Component breakdown data
CategoryCount
Engine1
Engine And Engine Cooling1
Exterior Lighting1

Engine: 1; Engine And Engine Cooling: 1; Exterior Lighting: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
2
25,000 to 49,999
0
50,000 to 74,999
1
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0002
25,000 to 49,9990
50,000 to 74,9991
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (2). 0 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2011
2
2013
1
Complaints over time data
CategoryCount
20112
20131

2011: 2; 2013: 1

Pattern summary

Engine leads the component reports. Engine operation appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10406965 · 2011-06-15 (June 15, 2011)

TL*THE CONTACT OWNS A 2011 HARLEY DAVIDSON SOFTAIL DELUXE. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT TO A DEALER WHO ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE, BUT IT COULD HAVE BEEN CAUSED BY THE MOTOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.

Owner-reported narrative. 2,500 miles reported. Look up ODI 10406965 at NHTSA ↗

Owner report 10556613 · 2013-12-19 (December 19, 2013)

TL - THE CONTACT OWNS A 2011 HARLEY DAVIDSON SOFT TAIL DELUXE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE HEADLIGHTS WERE FLASHING INDEPENDENTLY. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 11V037000 (ENGINE AND ENGINE COOLING ). THE VEHICLE WAS NOT REP…

Owner-reported narrative. 53,000 miles reported. Look up ODI 10556613 at NHTSA ↗