Glaval Bus ENTOURAGE recalls by model year

Reported: 2012-01-13 (January 13, 2012) · Model years: 2008, 2009, 2010, 2011

GLAVAL IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2007 TRANSIT BUSES BUILT ON FORD, GMC, CHEVROLET, AND FREIGHTLINER CHASSIS AND EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.

Consequence: IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND A VEHICLE FIRE MAY OCCUR.

Remedy: GLAVAL WILL NOTIFY OWNERS AND PROVIDE INFORMATION ON HOW TO OBTAIN THE RETROFIT KIT FROM CARRIER ALONG WITH REPAIR INSTRUCTIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2012. (SEE CARRIER'S RECALL CAMPAIGN 11E-003.) OWNERS MAY CONTACT CARRIER AT 1-800-348-7440.

Reported: 2012-12-10 (December 10, 2012) · Model years: 2008, 2009, 2010, 2011, 2012

Glaval Bus is recalling certain model year 2007-2012 transit buses, models: Entourage, Sport, Universal, Titan, Titan II, Apollo, Primetime, and Concord; and manufactured January 1, 2007, through December 3, 2012. The buses are equipped with a Ricon manufactured wheelchair lift which has an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.

Consequence: The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.

Remedy: Glaval Bus will notify owners and direct them to contact Ricon. Ricon will provide a supplemental cover kit and instructions, free of charge. The recall campaign began on January 23, 2013. Owners may contact Glaval Bus at 1-574-262-2212 or Ricon at 1-818-267-3000.

Reported: 2014-04-30 (April 30, 2014) · Model years: 2008, 2009, 2010, 2011, 2012

Glaval Bus (Glaval) is recalling certain model year 2007-2012 Universal, Primetime, Sport, Concorde, Titan, Titan II, Entourage and Apollo transit buses manufactured January 1, 2007, through December 3, 2012, and equipped with certain Ricon S-series and K-series wheelchair lifts, with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.

Consequence: If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.

Remedy: Glaval will notify owners, and Ricon will send owners a supplemental cover kit and instructions, free of charge. The recall is expected to begin in June 2014. Owners may contact Glaval customer service at 1-800-445-2824 or Ricon Customer Service at 1-800-322-2884 or by e-mail at recall.admin@wabtec.com.

Reported: 2016-04-14 (April 14, 2016) · Model years: 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016

Forest River, Inc. (Forest River) is recalling certain 2008-2016 Glaval Bus Apollo, Concorde II, Entourage, Legacy, Primetime, Sport, Titan, Titan II, and Titan II Low Floor transit buses manufactured from August 1, 2008, through March 6, 2016. The labels on the rear emergency exit window are not located within 16 centimeters of the release mechanisms as required. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Consequence: If the label is not located the correct distance from the mechanism, it may hinder an occupant's ability to open the emergency window and escape from the vehicle quickly in the event of an emergency.

Remedy: Forest River will notify owners, and provide a new label along with instructions for the correct placement of the label on the window. The label and instructions will be provided free of charge. The recall began on June 9, 2016. Owners may contact Glaval Bus customer service at 1-574-642-3112. Forest River's number for this campaign is 35-04112016-0168.

Reported: 2010-12-07 (December 7, 2010) · Model years: 2009, 2010, 2011

GLAVAL IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 ENTOURAGE TRANSIT BUSES MANUFACTURED FROM NOVEMBER 2009 THROUGH NOVEMBER 1, 2010. THE REAR HAZARD LIGHTS DO NOT OPERATE PROPERLY WHICH FAILS TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND OTHER ASSOCIATED EQUIPMENT.

Consequence: THE REAR HAZARD LIGHTS WILL NOT FUNCTION IF THE KEY IS IN THE IGNITION INCREASING THE RISK OF A CRASH IF THE BUS IS INCAPACITATED.

Remedy: GLAVAL WILL NOTIFY OWNERS AND REPAIR THE BUSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 20, 2010. OWNERS MAY CONTACT GLAVAL AT 1-574-262-2212.

Reported: 2013-10-18 (October 18, 2013) · Model years: 2009, 2010

Glaval Bus is recalling certain model year 2009-2010 Entourage, Sport, Universal, Titan, Titan II, Apollo, Primetime, Concorde, and Concorde II transit buses manufactured August 4, 2009, through June 7, 2010 and equipped with A&M Systems-brand electric door actuators. Voltage spikes may damage electrical components and electrical circuits within the actuator, causing the circuit board to develop high resistance.

Consequence: High resistance may cause the circuit board to overheat, increasing the risk of a fire.

Remedy: Glaval Bus will notify owners and dealers will replace the circuit board, free of charge. The recall began on November 14, 2013. Owners may contact Glaval Bus at 1-574-262-2212.

Reported: 2012-07-09 (July 9, 2012) · Model years: 2010, 2011

GLAVAL IS RECALLING CERTAIN BUSES EQUIPPED WITH BRAUN CENTURY-2 AND/OR VISTA-2 WHEELCHAIR LIFTS. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED.

Consequence: A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIR’S OCCUPANT COULD FALL AND SUSTAIN INJURY.

Remedy: GLAVAL WILL NOTIFY OWNERS, AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED BRAUN DEALERS FREE OF CHARGE. OWNERS MAY CONTACT GLAVAL BUS AT 1-800-347-7440.

Reported: 2013-07-15 (July 15, 2013) · Model years: 2010, 2011, 2012, 2013

Glaval Bus is recalling certain model year 2010-2013 Universal, Concorde II, Entourage, Primetime, Titan II, Apollo, and Sport buses, certain model year 2011-2013 Titan II lf and Legacy buses and certain model year 2010 Synergy buses. The affected buses are equipped with a rear interior air conditioner evaporator which may come loose from its ceiling mounting over time.

Consequence: The evaporator unit may detach from the ceiling and fall increasing the risk of injury.

Remedy: Glaval will notify owners, and dealers will tighten and replace the air conditioner evaporator mounting bolts, as needed, free of charge. The recall began on July 8, 2013. Owners may contact Glaval at 1-800-445-2825 or glavalcustomerservice@forestriverinc.com.

Reported: 2014-01-08 (January 8, 2014) · Model years: 2010, 2011, 2012, 2013

Glaval Bus is recalling certain model year 2010-2013 Universal, Entourage, Concorde II, Titan, Titan II and Legacy transit buses manufactured June 1, 2010, through June 30, 2013, and equipped with a Ford 5.4L or 6.8L engine and a Trans/Air-brand air conditioner. In the affected vehicles, depending on the routing of the alternator harness, and the orientation of the heater hose spring clamp at the front of the intake manifold, the alternator harness may be pinched between the spring clamp and the air conditioner compressor mounting bracket.

Consequence: The charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash. Additionally, the spring clamp could pierce both the positive and negative wires of the alternator harness creating a short circuit which could result in a fire.

Remedy: Glaval Bus will notify owners, and Trans/Air dealers will inspect the vehicles, correct the clamp installation and repair and reroute the alternator harness, as needed, free of charge. The recall began on January 22, 2014. Customers may contact Glaval at 1-574-262-2212.

Reported: 2012-08-03 (August 3, 2012) · Model years: 2011, 2012

Glaval Bus is recalling certain model year 2011-2012 transit buses equipped with Speciality Manufacturing Inc. (SMI) ProLo roof escape hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in opening force of the ProLo roof hatches that exceeds Federal standard requirements. Thus, these hatches fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release."

Consequence: In the event of an emergency, passengers' exit from the bus may be hindered, possibly resulting in injury to the vehicle occupants.

Remedy: Glaval Bus will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 17, 2012. Owners may contact Glaval Bus at 1-574-262-2212 or SMI at 1-800-951-7867.

Reported: 2018-09-18 (September 18, 2018) · Model years: 2012, 2013, 2014, 2015, 2016, 2017, 2018

Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy buses, 2014 StarCraft Quest and Starquest buses, 2017 StarCraft Quest buses and 2016 StarCraft Senator II buses. These vehicles are equipped with certain Ricon S-Series and K-Series Titanium Wheel chair Lifts that have a wheelchair lift positioning input cam that may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.

Consequence: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Remedy: Forest River will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began October 10, 2018. Owners may contact Ricon customer service at 1-800-322-2884. Forest River's number for this recall is 51-0852.

Reported: 2015-05-13 (May 13, 2015) · Model years: 2014, 2015

Forest River, Inc. (Forest River) is recalling certain model year 2014-2015 Glaval Universal, Titan II, Titan II Low Floor, Legacy, Concorde II, and Entourage transit buses manufactured April 9, 2014, to October 6, 2014. During the alignment process, a tie rod jam nut my have been left loose.

Consequence: A loose tie rod jam nut may result in a loss of control, increasing the risk of a crash.

Remedy: Forest River will notify owners, and dealers will inspect the tie rod end jam nut, tightening it as needed, free of charge. The recall began on June 8, 2015. Owners may contact Forest River customer service at 1-800-445-2825 extension 138. Forest River's number for this recall is 35-05262015-0038.

Reported: 2016-06-01 (June 1, 2016) · Model years: 2014, 2015, 2016

Forest River, Inc. (Forest River) is recalling certain model year 2014-2016 Glaval Universal, Primetime, Sport, Titan, Titan II, Entourage, Legacy transit buses manufactured January 1, 2006, to April 29, 2016, 2015-2016 Elkhart ECE3, ECE4, ECG4 transit buses manufactured October 24, 2014, to September 9, 2015, and 2006-2016 Starcraft Bus Allstar, Allstar XL, Starlite, Quest, Quest XL, and StarTrans Senator II, Senator II HD, and PS/2 vehicles manufactured January 1, 2006, to April 29, 2016. These vehicles are equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Remedy: Forest River will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on July 7, 2016. Owners may contact Forest River's customer service at 1-800-348-7440, or Ricon customer service at 1-818-267-3000. Forest River's number for this recall is 51-05132016-0197.

Reported: 2015-07-30 (July 30, 2015) · Model years: 2015

Forest River, Inc. (Forest River) is recalling certain model year 2015 Glaval Bus Apollo, Concorde, Entourage, and Legacy, and Elkhart Coach ECE4, 2014-2016 AllStar XL, and 2014-2015 Forest River Rockport, Starcraft Starquest, AllStar, Starlite, AllStar MVP, XLT, and Xpress vehicles. The affected vehicles are equipped with a back up camera system which may display images from the camera in reverse.

Consequence: If an object or person are on the left side of the screen but are actually on the right side of the vehicle, or vice versa, there is an increased risk of a crash.

Remedy: Forest River will notify owners, and dealers will replace the camera, free of charge. The recall began on August 25, 2015. Owners may contact Forest River customer service at 1-574-264-5179. Forest River's number for this recall is 51-06232015-0057.

Reported: 2016-04-19 (April 19, 2016) · Model years: 2016

Forest River, Inc. (Forest River) is recalling certain model year 2016 Glaval Entourage and Universal transit buses manufactured from February 26, 2016, through March 3, 2016. These vehicles are equipped with seats that may separate from the base frame due to bolt failure.

Consequence: In the event of a crash, the seat can separate from the base frame, increasing the risk of injury to the seat occupant.

Remedy: Forest River will notify owners and dealers will replace the seats free of charge. The recall began on June 7, 2016. Owners may contact Forest River customer service at 1-574-262-2212. Forest River's number for this recall is 35-04162016-0173.

Reported: 2017-09-21 (September 21, 2017) · Model years: 2017, 2018

Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. The seats were mounted with washers that may crack and dislodge, resulting in the seats being not securely mounted.

Consequence: If the seat is loose at the base there would be an increased risk of injury in the event of a sudden stop or crash.

Remedy: Forest River will notify owners, and dealers will replace the defective washers, free of charge. The recall began on November 9, 2017. Owners may contact Forest River customer service at 1-574-343-5167. Forest River's number for this recall is 35-0497.

Reported: 2018-06-07 (June 7, 2018) · Model years: 2017, 2018

Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. A washer used in mounting the driver's seat belt assembly may break, allowing the seat-belt to separate from the vehicle.

Consequence: If the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.

Remedy: Forest River has notified owners, and dealers will replace the seat belt mounting washers, free of charge. The recall began on July 2, 2018. Owners may contact Forest River customer service at 1-574-343-5167. Forest River's number for this recall is 35-0751.

Reported: 2018-07-25 (July 25, 2018) · Model years: 2017, 2018

Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. A washer used in mounting the passenger's seat belt assembly may break, allowing the seat-belt to separate from the vehicle.

Consequence: If the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.

Remedy: Forest River will notify owners, and dealers will replace the seat belt mounting washers, free of charge. The recall began on August 20, 2018. Owners may contact Forest River customer service at 1-574-343-5167. Forest River's number for this recall is 35-0751. Note: This recall supersedes 18V376.

Reported: 2019-11-18 (November 18, 2019) · Model years: 2018, 2019

Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Consequence: If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.

Remedy: Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.

Reported: 2019-01-22 (January 22, 2019) · Model years: 2019

Forest River, Inc. (Forest River) is recalling certain 2019 Glaval Entourage motorhomes and 2017-2018 Berkshire Coach Ultra motorhomes built on a Ford chassis and equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage to the connector, which can result in an electrical short.

Consequence: Prolonged corrosion of the connector may cause a resistive short, overheating or melting the wiring and increasing the risk of a fire.

Remedy: Forest River has notified owners, and Ford dealers will inspect the block heater cable and replace it if damage is found. If no damage is found, the terminal connector will be packed with grease and reconnected. The repairs will be performed free of charge. The recall began on February 6, 2019. Owners may contact Forest River customer service at 1-574-343-5111 or Ford customer service at 1-866-436-7332. Forest River's number for this recall is 51-0940.

Reported: 2019-07-24 (July 24, 2019) · Model years: 2019

Forest River, Inc. (Forest River) is recalling certain 2019 Glaval Concorde II, Entourage, Legacy, Primetime, Universal, Commute, Startrans Candidate II, P/S2, Senator II, Senator II HD, Senator II MPV, and MFSAB buses. The driver's upper seat belt restraint and bottom retractor anchor bolts may not have been fully tightened during manufacturing, and, as a result, the bolts may loosen.

Consequence: If the bolts loosen, the seat belt assembly may fail to restrain the occupant in the event of a crash, increasing their risk of injury.

Remedy: Forest River will notify owners, and dealers will inspect and correct the tightness of the affected bolts, free of charge. The recall began August 27, 2019. Owners may contact Forest River at 1-800-348-7440. Forest River's number for this recall is 05-1061.

Reported: 2022-01-25 (January 25, 2022) · Model years: 2021, 2022

Forest River, Inc. (Forest River) is recalling certain 2021 Battisti Coach; Federal Coach-Spirit; StarCraft Quest XL; 2022 StarTrans P/S2; Elkhart Coach; Glaval Concord II, Legacy, Primetime; StarCraft Allstar MVP, Allstar XLT; Eldorado Advance; 2021-2022 Eldorado National(K-s)-Advantage; StarTrans Senator II, Senator II HD, Candidate II; StarCraft Starquest, Starlite; Glaval Commute, Entourage, Universal; Berkshire Coach Ultra; and 2021-2023 StarCraft Allstar and Allstar XL Transit Buses. The Programmable Relay Power Center (PRC) module can fail.

Consequence: A PRC module failure can increase the risk of a fire.

Remedy: Dealers will install a wire jumper harness to the PRC module, free of charge. Owner notification letters were mailed March 1, 2022. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 51-1461.