Glaval Bus APOLLO recalls by model year
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
18 distinct recall campaigns
Not available median reported failure mileage
Scope: 2008 to 2019 model years. Data snapshot: . 0 complaints include usable failure mileage.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2008 | 8 |
| 2009 | 10 |
| 2010 | 9 |
| 2011 | 5 |
| 2012 | 5 |
| 2013 | 3 |
| 2014 | 2 |
| 2015 | 3 |
| 2016 | 2 |
| 2017 | 4 |
| 2018 | 5 |
| 2019 | 1 |
2008: 8; 2009: 10; 2010: 9; 2011: 5; 2012: 5; 2013: 3; 2014: 2; 2015: 3; 2016: 2; 2017: 4; 2018: 5; 2019: 1
Year-by-year records
Recall history
18 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
09V421000 · Interior Lighting
Reported: 2009-10-28 (October 28, 2009) · Model years: 2008, 2009
GLAVAL BUS IS RECALLING CERTAIN MODEL YEAR 2001 THROUGH 2009 TRANSIT BUSES EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.
Consequence: A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND FIRE.
Remedy: GLAVAL BUS WILL NOTIFY OWNERS AND LUMINATOR WILL REPAIR THE BUSES FREE OF CHARGE. PLEASE SEE LUMINATOR'S DEFECT REPORT 09E-054. THE SAFETY RECALL BEGAN ON NOVEMBER 10, 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR GLAVAL BUS AT 1-574-262-2212.
NHTSA campaign record ↗10V143000 · Equipment Adaptive/Mobility
Reported: 2010-04-12 (April 12, 2010) · Model years: 2008, 2009, 2010
GLAVAL BUS IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2010 UNIVERSAL, TITAN, TITAN II, PRIMETIME, SPORT, AND APOLLO TRANSIT BUSES MANUFACTURED BETWEEN DECEMBER 2007 AND DECEMBER 2009 FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.
Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.
Remedy: GLAVAL BUS IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON APRIL 26, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR GLAVAL BUS AT 1-800-322-2884.
NHTSA campaign record ↗10V144000 · Equipment Adaptive/Mobility
Reported: 2010-04-12 (April 12, 2010) · Model years: 2008, 2009, 2010
GLAVAL BUS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 TRANSIT BUSES MANUFACTURED BETWEEN OCTOBER 2007 THROUGH DECEMBER 2009, EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" SWITCH BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
Consequence: WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
Remedy: GLAVAL BUS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON APRIL 26, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR GLAVAL BUS AT 1-800-322-2884.
NHTSA campaign record ↗10V618000 · Equipment
Reported: 2010-11-23 (November 23, 2010) · Model years: 2008
GLAVAL IS RECALLING CERTAIN MODEL YEAR 2002, 2003, 2006, 2007, AND 2008 FORD E350/E450 UNIVERSAL, CHEVY/GMC 4500/5500 TITAN AND FREIGHTLINER MB-55 APOLLO TRANSIT BUSES MANUFACTURED FROM AUGUST 1999 THROUGH JULY 2007, AND EQUIPPED WITH A TRANS/AIR TA73 EVAPORATOR. THE EVAPORATOR UTILIZES A POWER RESISTOR TO REGULATE BLOWER SPEED. SHOULD A SHORT OCCUR IN THE "LOW OR MEDIUM SPEED" CIRCUIT WHILE THE BLOWER IS IN HIGH SPEED, THE SHORT WILL CAUSE THE SUPPLY VOLTAGE TO FEEDBACK THROUGH THE RESISTOR TO GROUND, NOT DRAWING ENOUGH CURRENT TO TRIP THE FUSE.
Consequence: THIS WOULD CAUSE THE RESISTOR TEMPERATURE TO RISE TO A POINT WHERE IT WILL MELT AND POSSIBLY IGNITE THE PLASTIC BLOWER HOUSING TO WHICH IT IS MOUNTED. THE OVERHEATING CAN RESULT IN A FIRE.
Remedy: GLAVAL IN COOPERATION WITH TRANS AIR WILL INSTALL A THERMAL SHUTDOWN DEVICE IN SERIES WITH THE SPEED RESISTORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 23, 2010. OWNERS MAY CONTACT TRANS AIR WARRANTY AND SERVICE CENTER AT 1-800-673-2446.
NHTSA campaign record ↗12V011000 · Equipment:Appliance:Air Conditioner
Reported: 2012-01-13 (January 13, 2012) · Model years: 2008, 2009, 2010, 2011
GLAVAL IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2007 TRANSIT BUSES BUILT ON FORD, GMC, CHEVROLET, AND FREIGHTLINER CHASSIS AND EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.
Consequence: IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND A VEHICLE FIRE MAY OCCUR.
Remedy: GLAVAL WILL NOTIFY OWNERS AND PROVIDE INFORMATION ON HOW TO OBTAIN THE RETROFIT KIT FROM CARRIER ALONG WITH REPAIR INSTRUCTIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2012. (SEE CARRIER'S RECALL CAMPAIGN 11E-003.) OWNERS MAY CONTACT CARRIER AT 1-800-348-7440.
NHTSA campaign record ↗12V580000 · Equipment
Reported: 2012-12-10 (December 10, 2012) · Model years: 2008, 2009, 2010, 2011, 2012
Glaval Bus is recalling certain model year 2007-2012 transit buses, models: Entourage, Sport, Universal, Titan, Titan II, Apollo, Primetime, and Concord; and manufactured January 1, 2007, through December 3, 2012. The buses are equipped with a Ricon manufactured wheelchair lift which has an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.
Consequence: The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.
Remedy: Glaval Bus will notify owners and direct them to contact Ricon. Ricon will provide a supplemental cover kit and instructions, free of charge. The recall campaign began on January 23, 2013. Owners may contact Glaval Bus at 1-574-262-2212 or Ricon at 1-818-267-3000.
NHTSA campaign record ↗14V226000 · Equipment Adaptive/Mobility
Reported: 2014-04-30 (April 30, 2014) · Model years: 2008, 2009, 2010, 2011, 2012
Glaval Bus (Glaval) is recalling certain model year 2007-2012 Universal, Primetime, Sport, Concorde, Titan, Titan II, Entourage and Apollo transit buses manufactured January 1, 2007, through December 3, 2012, and equipped with certain Ricon S-series and K-series wheelchair lifts, with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
Consequence: If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.
Remedy: Glaval will notify owners, and Ricon will send owners a supplemental cover kit and instructions, free of charge. The recall is expected to begin in June 2014. Owners may contact Glaval customer service at 1-800-445-2824 or Ricon Customer Service at 1-800-322-2884 or by e-mail at recall.admin@wabtec.com.
NHTSA campaign record ↗16V217000 · Structure:Emergency:Escape/Egress/Exit
Reported: 2016-04-14 (April 14, 2016) · Model years: 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
Forest River, Inc. (Forest River) is recalling certain 2008-2016 Glaval Bus Apollo, Concorde II, Entourage, Legacy, Primetime, Sport, Titan, Titan II, and Titan II Low Floor transit buses manufactured from August 1, 2008, through March 6, 2016. The labels on the rear emergency exit window are not located within 16 centimeters of the release mechanisms as required. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence: If the label is not located the correct distance from the mechanism, it may hinder an occupant's ability to open the emergency window and escape from the vehicle quickly in the event of an emergency.
Remedy: Forest River will notify owners, and provide a new label along with instructions for the correct placement of the label on the window. The label and instructions will be provided free of charge. The recall began on June 9, 2016. Owners may contact Glaval Bus customer service at 1-574-642-3112. Forest River's number for this campaign is 35-04112016-0168.
NHTSA campaign record ↗09V423000 · Equipment:Appliance:Air Conditioner
Reported: 2009-10-30 (October 30, 2009) · Model years: 2009
GLAVAL BUS IS RECALLING CERTAIN TRANSIT BUSES EQUIPPED WITH TRANS/AIR AIR CONDITIONING SYSTEMS. EACH TRANS/AIR SYSTEM COMES WITH AN ELECTRICAL KIT AND EC PC BOARD WHICH IF IMPROPERLY INSTALLED COULD OVERHEAT.
Consequence: AN ELECTRICAL FAILURE IN THE RELAY BOARD, CAN CAUSE OVERHEATING AND POSE A SERIOUS FIRE HAZARD.
Remedy: GLAVAL BUS WILL NOTIFY THE OWNER AND THE BUS WILL BE REPAIRED FREE OF CHARGE. THE REPAIR WILL BE PERFORMED BY TRANS/AIR. PLEASE ALSO SEE TRANS/AIR DEFECT REPORT 09E-042. THE SAFETY RECALL BEGAN ON NOVEMBER 10, 2009. OWNERS MAY CONTACT TRANS/AIR WARRANT AND SERVICE DEPARTMENT AT 1-800-673-2448.
NHTSA campaign record ↗12V321000 · Equipment Adaptive/Mobility
Reported: 2012-07-09 (July 9, 2012) · Model years: 2009, 2010
GLAVAL IS RECALLING CERTAIN BUSES EQUIPPED WITH BRAUN CENTURY-2 AND/OR VISTA-2 WHEELCHAIR LIFTS. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED.
Consequence: A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIRS OCCUPANT COULD FALL AND SUSTAIN INJURY.
Remedy: GLAVAL WILL NOTIFY OWNERS, AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED BRAUN DEALERS FREE OF CHARGE. OWNERS MAY CONTACT GLAVAL BUS AT 1-800-347-7440.
NHTSA campaign record ↗13V520000 · Electrical System
Reported: 2013-10-18 (October 18, 2013) · Model years: 2009, 2010
Glaval Bus is recalling certain model year 2009-2010 Entourage, Sport, Universal, Titan, Titan II, Apollo, Primetime, Concorde, and Concorde II transit buses manufactured August 4, 2009, through June 7, 2010 and equipped with A&M Systems-brand electric door actuators. Voltage spikes may damage electrical components and electrical circuits within the actuator, causing the circuit board to develop high resistance.
Consequence: High resistance may cause the circuit board to overheat, increasing the risk of a fire.
Remedy: Glaval Bus will notify owners and dealers will replace the circuit board, free of charge. The recall began on November 14, 2013. Owners may contact Glaval Bus at 1-574-262-2212.
NHTSA campaign record ↗13V309000 · Equipment
Reported: 2013-07-15 (July 15, 2013) · Model years: 2010, 2011, 2012, 2013
Glaval Bus is recalling certain model year 2010-2013 Universal, Concorde II, Entourage, Primetime, Titan II, Apollo, and Sport buses, certain model year 2011-2013 Titan II lf and Legacy buses and certain model year 2010 Synergy buses. The affected buses are equipped with a rear interior air conditioner evaporator which may come loose from its ceiling mounting over time.
Consequence: The evaporator unit may detach from the ceiling and fall increasing the risk of injury.
Remedy: Glaval will notify owners, and dealers will tighten and replace the air conditioner evaporator mounting bolts, as needed, free of charge. The recall began on July 8, 2013. Owners may contact Glaval at 1-800-445-2825 or glavalcustomerservice@forestriverinc.com.
NHTSA campaign record ↗18V640000 · Equipment Adaptive/Mobility
Reported: 2018-09-18 (September 18, 2018) · Model years: 2012, 2013, 2014, 2015, 2016, 2017, 2018
Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy buses, 2014 StarCraft Quest and Starquest buses, 2017 StarCraft Quest buses and 2016 StarCraft Senator II buses. These vehicles are equipped with certain Ricon S-Series and K-Series Titanium Wheel chair Lifts that have a wheelchair lift positioning input cam that may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Consequence: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy: Forest River will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began October 10, 2018. Owners may contact Ricon customer service at 1-800-322-2884. Forest River's number for this recall is 51-0852.
NHTSA campaign record ↗15V478000 · Back Over Prevention: Camera System
Reported: 2015-07-30 (July 30, 2015) · Model years: 2015
Forest River, Inc. (Forest River) is recalling certain model year 2015 Glaval Bus Apollo, Concorde, Entourage, and Legacy, and Elkhart Coach ECE4, 2014-2016 AllStar XL, and 2014-2015 Forest River Rockport, Starcraft Starquest, AllStar, Starlite, AllStar MVP, XLT, and Xpress vehicles. The affected vehicles are equipped with a back up camera system which may display images from the camera in reverse.
Consequence: If an object or person are on the left side of the screen but are actually on the right side of the vehicle, or vice versa, there is an increased risk of a crash.
Remedy: Forest River will notify owners, and dealers will replace the camera, free of charge. The recall began on August 25, 2015. Owners may contact Forest River customer service at 1-574-264-5179. Forest River's number for this recall is 51-06232015-0057.
NHTSA campaign record ↗17V585000 · Seats
Reported: 2017-09-21 (September 21, 2017) · Model years: 2017, 2018
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. The seats were mounted with washers that may crack and dislodge, resulting in the seats being not securely mounted.
Consequence: If the seat is loose at the base there would be an increased risk of injury in the event of a sudden stop or crash.
Remedy: Forest River will notify owners, and dealers will replace the defective washers, free of charge. The recall began on November 9, 2017. Owners may contact Forest River customer service at 1-574-343-5167. Forest River's number for this recall is 35-0497.
NHTSA campaign record ↗18V376000 · Seat Belts
Reported: 2018-06-07 (June 7, 2018) · Model years: 2017, 2018
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. A washer used in mounting the driver's seat belt assembly may break, allowing the seat-belt to separate from the vehicle.
Consequence: If the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.
Remedy: Forest River has notified owners, and dealers will replace the seat belt mounting washers, free of charge. The recall began on July 2, 2018. Owners may contact Forest River customer service at 1-574-343-5167. Forest River's number for this recall is 35-0751.
NHTSA campaign record ↗18V481000 · Seat Belts
Reported: 2018-07-25 (July 25, 2018) · Model years: 2017, 2018
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. A washer used in mounting the passenger's seat belt assembly may break, allowing the seat-belt to separate from the vehicle.
Consequence: If the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.
Remedy: Forest River will notify owners, and dealers will replace the seat belt mounting washers, free of charge. The recall began on August 20, 2018. Owners may contact Forest River customer service at 1-574-343-5167. Forest River's number for this recall is 35-0751. Note: This recall supersedes 18V376.
NHTSA campaign record ↗19V824000 · Structure:Emergency:Escape/Egress/Exit
Reported: 2019-11-18 (November 18, 2019) · Model years: 2018, 2019
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence: If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Remedy: Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.
NHTSA campaign record ↗