General Coach CITATION recalls by model year
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2001 to 2008 model years. Data snapshot: . 0 complaints include usable failure mileage.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2001 | 1 |
| 2002 | 1 |
| 2003 | 1 |
| 2004 | 1 |
| 2006 | 1 |
| 2007 | 1 |
| 2008 | 1 |
2001: 1; 2002: 1; 2003: 1; 2004: 1; 2006: 1; 2007: 1; 2008: 1
Year-by-year records
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
03V450000 · Equipment:Recreational Vehicle/Trailer
Reported: 2003-11-12 (November 12, 2003) · Model years: 2001, 2002, 2003, 2004
ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR GENERAL COACH, OLIVER AT 1-250-498-3471.
NHTSA campaign record ↗07V318000 · Equipment:Other:Labels
Reported: 2007-07-02 (July 2, 2007) · Model years: 2006, 2007, 2008
ON CERTAIN TRAVEL AND PARK TRAILERS, THE GROSS AXLE WEIGHT RATING (GAWR) ON THE FEDERAL CERTIFICATION LABEL IS INCORRECT.
Consequence: THE GAWR RATINGS AS SHOWN ON THE CERTIFICATION LABEL IS 2,359 KGS (5,200 LBS). THE ACTUAL VALUE SHOULD BE 2,304 KGS (5,079 LBS) FOR VEHICLES WITH 'D' RANGE TIRES AND SHOULD BE 1,950 KGS (4,299 LBS) FOR VEHICLES WITH 'C' RANGE TIRES. OVERLOADING OR EXCEEDING THE FRONT GAWR MAY CREATE AXLE FATIGUE OR FAILURE RESULTING IN A LOSS OF VEHICLE CONTROL AND/OR A CRASH.
Remedy: OWNERS WILL BE PROVIDED A NEW CERTIFICATION LABEL WITH CORRECT INFORMATION AS WELL AS INSTALLATION INSTRUCTIONS. A DEALER WILL REPLACE THE LABEL IF THE CONSUMER SO DESIRES. THE RECALL BEGAN ON AUGUST 1, 2007. OWNERS MAY CONTACT GENERAL COACH AT 1-519-262-2600.
NHTSA campaign record ↗