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U.S. public vehicle records

Gem E4 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

5 owner complaints analyzed

8 distinct recall campaigns

45 mi median reported failure mileage

Scope: 2002 to 2025 model years. Data snapshot: . 3 complaints include usable failure mileage.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 4 of 5 complaints (80.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior240.0%
Electrical and battery issues240.0%
Transmission and shifting120.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
4
Service Brakes
2
Exterior Lighting
1
Service Brakes, Hydraulic:Pedals And Linkages
1
Component breakdown data
CategoryCount
Electrical System4
Service Brakes2
Exterior Lighting1
Service Brakes, Hydraulic:Pedals And Linkages1

Electrical System: 4; Service Brakes: 2; Exterior Lighting: 1; Service Brakes, Hydraulic:Pedals And Linkages: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (3). 2 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2010
1
2016
1
2017
1
2022
1
2024
1
Complaints over time data
CategoryCount
20101
20161
20171
20221
20241

2010: 1; 2016: 1; 2017: 1; 2022: 1; 2024: 1

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 2 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11613355 · 2024-09-08 (September 8, 2024)

Parking Brake and Auxiliary Board are have been recalled since 2011 and 2013, respectively. Neither the manufacturer, Waev, nor my referred dealer, Energy Products (Warren, Michigan), are responding adequately to multiple requests to resolve these recalls since April 2024. These are safety recalls that need to be enforced. I need for the NHTSA to investigate both the manufacturer and dealer for their wrongdoings in this matter.

Owner-reported narrative. Look up ODI 11613355 at NHTSA ↗

Owner report 10331591 · 2010-05-21 (May 21, 2010)

TL* THE CONTACT OWNS A 2010 E4 CHRYSLER GLOBAL ELECTRIC MOTOR VEHICLE. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH ATTEMPTING TO ENGAGE THE BRAKE PEDAL WHEN THE DRIVERS FOOT ACCIDENTALLY ENGAGED THE ACCELERATOR PEDAL CAUSING THE VEHICLE TO INCREASE SPEED AND CRASH INTO A WALL. THE CONTACT STATED THAT THE MANUFACTURER INSTALLED THE ACCELERATOR AND BRAKE PEDALS WITH TOO MUCH SPACE IN BETWEEN THEM WHICH CAUSED THE FAILURE TO OCCUR. THE DRIVER SUSTAINED A MINOR INJURY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO A COLLISION CENTER TO …

Owner-reported narrative. 10 miles reported. Look up ODI 10331591 at NHTSA ↗

Owner report 10849966 · 2016-03-16 (March 16, 2016)

THE CAR DOES NOT REGISTER THE BATTERY LIFE BECAUSE IF WIRING PROBLEM AND YOU RUN OUT OF POWER IN MIDDLE OF STREET AND DON'T EVEN KNOW YOU ARE LOW IN POWER BECAUSE IT DON'T WORK RIGHT AND TAIL LIGHTS DON'T WORK BECAUSE A FUSE KEEPS BLOWING THEY SAID AND DEALER CAN'T FIND OUT HOW TO FIX EITHER THING THAT PUTS US IN DANGER IN THIS CAR ON HIGHWAY LEAVING US IN STREET.HAS BEEN TO SHOP 3 TIMES IN 6 MONTHS FOR THIS AND GEM CONSUMER SERVICE DEPARTMENT AT [phone removed] SAID THEY HAVE NOTHING SHOWING CAN HAS HAD THESE COMPLAINS OR FIXED ANYTHING ON THI…

Owner-reported narrative. 45 miles reported. Look up ODI 10849966 at NHTSA ↗

Owner report 10948521 · 2017-01-30 (January 30, 2017)

TL* THE CONTACT OWNS A 2016 GEM E4. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ELECTRICAL FAILURES, WHICH REPORTED INCORRECT INFORMATION ON THE VEHICLE. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED; HOWEVER, AFTER THE SOFTWARE UPDATE, THE FAILURE CAUSED THE VEHICLE TO DRIVE IN THE INCORRECT DIRECTION EVEN THOUGH IT WAS SHIFTED INTO DRIVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V884000(ELECTRICAL SYSTEM). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THA…

Owner-reported narrative. 3,000 miles reported. Look up ODI 10948521 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2009
1
2010
1
2011
1
2012
1
2013
1
2015
1
2016
3
2017
3
2022
1
2023
1
2024
2
2025
2
Recall campaigns data
CategoryCount
20091
20101
20111
20121
20131
20151
20163
20173
20221
20231
20242
20252

2009: 1; 2010: 1; 2011: 1; 2012: 1; 2013: 1; 2015: 1; 2016: 3; 2017: 3; 2022: 1; 2023: 1; 2024: 2; 2025: 2

Year-by-year records

Gem E4 model-year comparison
Model yearComplaintsRecallsChange in recalls
200220Not available
200901Not available
2010110
2011010
2012010
2013010
201511Not available
201613+2
2017030
202201Not available
2023010
202402+1
2025020