Gem E2 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
9 distinct recall campaigns
100 mi median reported failure mileage
Scope: 2009 to 2025 model years. Data snapshot: . 3 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Electrical System is the most frequently named component, appearing in 3 of 4 complaints (75.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 4 | 100.0% |
| Braking behavior | 3 | 75.0% |
| Engine operation | 1 | 25.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 3 |
| Unknown Or Other | 1 |
Electrical System: 3; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 3 |
| 2021 | 1 |
2017: 3; 2021: 1
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 4 complaint narratives. Braking behavior appears in 3 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11441822 · 2021-11-27 (November 27, 2021)
When driving my GEM on the street it just stalls, quits unexpectedly. The dealer replaced the wiring harness a short time ago and ran without problems for about six weeks before starting to stall again. It is a dangerous, unsafe vehicle that could get you killed if it stalls when a car or truck is behind you. These GEM models should be recalled and the consumer's money refunded. The dealer will not respond to my messages and so I am left with an unsafe, undriveable vehicle. You are my only avenue to redress of this unfair situation.
Owner-reported narrative. Look up ODI 11441822 at NHTSA ↗
Owner report 10959793 · 2017-03-09 (March 9, 2017)
THE GEM E2 HAS 2 ELECTRICAL SYSTEMS. 48 VOLTS FOR THE DRIVE SYSTEM, AND 12 VOLTS FOR HEADLIGHTS ETC. WHEN DRIVING ON A CITY STREET DOWN A HILL OF APPROXIMATELY 1 DEGREE OR MORE AND YOU APPLY THE BRAKES, ALL HEADLIGHTS, TAILLIGHTS, AND THE SPEEDOMETER AND DOME LIGHTS WILL ALL SHUT DOWN. AFTER RELEASING THE BRAKES, THE 12 VOLTS SYSTEM WILL RESET ITSELF. THIS HAS NOT HAPPENED WHILE DRIVING ON A FLAT SURFACE OR UPHILL. THE GEM E2 HAS REGENERATIVE BRAKING. IF I USE THE EMERGENCY/PARKING BRAKE TO STOP THE VEHICLE, WHILE DRIVING DOWNHILL, THIS DOE…
Owner-reported narrative. 100 miles reported. Look up ODI 10959793 at NHTSA ↗
Owner report 10959796 · 2017-03-09 (March 9, 2017)
THE GEM E2 HAS 2 ELECTRICAL SYSTEMS. 48 VOLTS FOR THE DRIVE SYSTEM, AND 12 VOLTS FOR HEADLIGHTS ETC. WHEN DRIVING ON A CITY STREET DOWN A HILL OF APPROXIMATELY 1 DEGREE OR MORE AND YOU APPLY THE BRAKES, ALL HEADLIGHTS, TAILLIGHTS, AND THE SPEEDOMETER AND DOME LIGHTS WILL ALL SHUT DOWN. AFTER RELEASING THE BRAKES, THE 12 VOLTS SYSTEM WILL RESET ITSELF. THIS HAS NOT HAPPENED WHILE DRIVING ON A FLAT SURFACE OR UPHILL. THE GEM E2 HAS REGENERATIVE BRAKING. IF I USE THE EMERGENCY/PARKING BRAKE TO STOP THE VEHICLE, WHILE DRIVING DOWNHILL, THIS DOE…
Owner-reported narrative. 100 miles reported. Look up ODI 10959796 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2009 | 1 |
| 2010 | 1 |
| 2011 | 2 |
| 2012 | 2 |
| 2013 | 2 |
| 2014 | 1 |
| 2015 | 2 |
| 2016 | 4 |
| 2017 | 3 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 2 |
| 2025 | 2 |
2009: 1; 2010: 1; 2011: 2; 2012: 2; 2013: 2; 2014: 1; 2015: 2; 2016: 4; 2017: 3; 2022: 1; 2023: 1; 2024: 2; 2025: 2