vehicle signal
U.S. public vehicle records

2020 Ford EXPLORER HYBRID problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

2 owner complaints analyzed

1 distinct recall campaigns

Not available median reported failure mileage

Scope: 2020 model year. Data snapshot: . 0 complaints include usable failure mileage.

This selection has limited data. It remains available for lookup but is excluded from search indexing.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior150.0%
Electrical and battery issues150.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
1
Unknown Or Other
1
Component breakdown data
CategoryCount
Power Train1
Unknown Or Other1

Power Train: 1; Unknown Or Other: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

No usable failure mileage is recorded. 2 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2020
1
2026
1
Complaints over time data
CategoryCount
20201
20261

2020: 1; 2026: 1

Pattern summary

Power Train leads the component reports. Braking behavior appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11732065 · 2026-04-18 (April 18, 2026)

I was driving the vehicle through a neighborhood and there was a clunk noise and it sounded like my brakes were metal on metal. I stopped to ensure my brakes were okay. Then I continued to drive home when there was a louder clunk and the reared on my vehicle locked up and the car would no longer move. The reared differential unit had failed and exploded parts and put holes in the unit causing fluid to exit onto the street and lock up the drive tires. The vehicle was stranded in the middle of the street and could not move. There was no warning o…

Owner-reported narrative. Look up ODI 11732065 at NHTSA ↗

Owner report 11383331 · 2020-12-14 (December 14, 2020)

TL* THE CONTACT OWNS A 2020 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE INDEPENDENT MECHANIC SHOP MAKING NECESSARY REPAIRS FOR THE POLICE DEPARTMENT. WITHOUT WARNING THE VEHICLE WENT UP IN FLAMES INSIDE THE GARAGE OF THE INDEPENDENT SHOP. NO INJURIES SUSTAINED. THERE WAS PROPERTY DAMAGE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND DEEMED THE VEHICLE A TOTAL LOSS. A POLICE REPORT WAS MADE. THE VEHICLE IS AWAITING INSURANCE ADJUSTOR INFORMATION FOR THE CAUSE OF THE FAILURE THAT OCCURRED. THE CONTACT MENTIONED NHTSA CAM…

Owner-reported narrative. Look up ODI 11383331 at NHTSA ↗