Ford C-MAX transmission problems
49 complaint narratives mention transmission terms.
Key facts
365 owner complaints analyzed
12 distinct recall campaigns
53,000 mi median reported failure mileage
Scope: 2013 to 2018 model years. Data snapshot: . 209 complaints include usable failure mileage.
Transmission and shifting evidence
49 of 365 complaints match this topic (13.4%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10971029 · 2017-04-06 (April 6, 2017)
CAR STOPPED WORKING WHILE IN MOTION ON BUSY STREET DUE TO SPONTANEOUS TRANSMISSION FAILURE. THIS FAILURE IS THE SUBJECT OF AT LEAST THREE FORD TSB'S. I HAD NOT RECEIVED ANY NOTIFICATIONS FROM FORD REGARDING THESE PROBLEMS.
Owner-reported narrative. 47,000 miles reported. Look up ODI 10971029 at NHTSA ↗
Owner report 11039187 · 2017-10-24 (October 24, 2017)
TL* THE CONTACT OWNS A 2013 FORD C-MAX. THE CONTACT HEARD AN ABNORMAL GRINDING NOISE IN THE GEARS OF THE VEHICLE. THE CONTACT INFORMED SONORA FORD (13254 MONO WAY, SONORA, CA 95370; [phone removed]), BUT THE CAUSE OF THE FAILURE COULD NOT BE IDENTIFIED. THE CONTACT WAS INFORMED THAT THERE WAS NO FAILURE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SHOULDER OF THE BRIDGE. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT IT FAILED TO START. THE VEHICLE WAS TOWED TO VERACOM FO…
Owner-reported narrative. 55,000 miles reported. Look up ODI 11039187 at NHTSA ↗
Owner report 11055308 · 2017-12-18 (December 18, 2017)
TL* THE CONTACT OWNS A 2013 FORD C-MAX. WHILE DRIVING 10 MPH, THE TRANSMISSION MADE AN ABNORMAL GRINDING NOISE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: CAS-13704524-H7N0D5. NO FURTHER ASSISTANCE WAS OFFERED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,000.
Owner-reported narrative. 80,000 miles reported. Look up ODI 11055308 at NHTSA ↗
Owner report 11056667 · 2017-12-26 (December 26, 2017)
TRANSMISSION WENT OUT 2200 MILES AWAY FROM HOME TWICE ABOUT ONE YEAR APART. BOTH TIMES THE TRANSMISSION BEGAN TO MAKE TERRIBLE NOISE BOTH IDLING AND ON THE ROAD. THE TWO DEALERS, ONE IN NASHUA, NEW HAMPSHIRE AND TNE OTHER IN GREENVILLE, SOUTH CAROLINA, CHECKED THE TRANSMISSION OIL FOR METAL PARTICLES WHICH WERE FOUND IN ABUNDANCE BOTH TIMES. I LOOKED AT THE OPENED TRANSMISSION WHERE I OBSERVED THE VERY LARGE ROLLER BEARINGS AND RACE FULL OF PITS AND GULLS OBVIOUSLY FROM POOR QUALITY METAL PARTS SINCE THE TRANSMISSION IS SEALED.
Owner-reported narrative. 45,000 miles reported. Look up ODI 11056667 at NHTSA ↗
Owner report 11056726 · 2017-12-26 (December 26, 2017)
TRANSMISSION WENT OUT 2200 MILES AWAY FROM HOME TWICE ABOUT ONE YEAR APART. BOTH TIMES THE TRANSMISSION BEGAN TO MAKE TERRIBLE NOISE BOTH IDLING AND ON THE ROAD. THE TWO DEALERS, ONE IN NASHUA, NEW HAMPSHIRE AND TNE OTHER IN GREENVILLE, SOUTH CAROLINA, CHECKED THE TRANSMISSION OIL FOR METAL PARTICLES WHICH WERE FOUND IN ABUNDANCE BOTH TIMES. I LOOKED AT THE OPENED TRANSMISSION WHERE I OBSERVED THE VERY LARGE ROLLER BEARINGS AND RACE FULL OF PITS AND GULLS OBVIOUSLY FROM POOR QUALITY METAL PARTS SINCE THE TRANSMISSION IS SEALED.
Owner-reported narrative. 70,000 miles reported. Look up ODI 11056726 at NHTSA ↗