2004 Dodge SPRINTER 2500 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
12 owner complaints analyzed
3 distinct recall campaigns
119,300 mi median reported failure mileage
Scope: 2004 model year. Data snapshot: . 10 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 4 of 12 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 5 | 41.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 4 |
| Engine | 3 |
| Electronic Stability Control (Esc) | 2 |
| Power Train | 2 |
| Electrical System:Ignition | 1 |
| Engine And Engine Cooling | 1 |
| Engine And Engine Cooling:Engine:Diesel | 1 |
| Engine And Engine Cooling:Exhaust System:Emission Control:Gas Recirculation Valve (Egr Valve) | 1 |
Electrical System: 4; Engine: 3; Electronic Stability Control (Esc): 2; Power Train: 2; Electrical System:Ignition: 1; Engine And Engine Cooling: 1; Engine And Engine Cooling:Engine:Diesel: 1; Engine And Engine Cooling:Exhaust System:Emission Control:Gas Recirculation Valve (Egr Valve): 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 4 |
| 150,000 and above | 2 |
Under 25,000: 1; 25,000 to 49,999: 2; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 4; 150,000 and above: 2
100,000 to 149,999 miles has the most reports with usable mileage (4). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2011 | 1 |
| 2012 | 1 |
| 2014 | 1 |
| 2018 | 3 |
| 2019 | 3 |
| 2020 | 1 |
| 2022 | 1 |
| 2023 | 1 |
2011: 1; 2012: 1; 2014: 1; 2018: 3; 2019: 3; 2020: 1; 2022: 1; 2023: 1
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11083526 · 2018-04-05 (April 5, 2018)
THE DODGE DEALER DID THE T21 EMISSION RECALL ON 12/08/2017. EVERSINCE THIS RECALL SERVICE MY VEHICLE HAS BEEN RENDERED IN-OPERABLE WITH TWO PROBLEMS. (1) THE BATTERY DIES OVERNIGHT. I HAVE ALREADY REPLACED TO NEW BATTERY WITH SAME PROBLEM. (2) THE EGR VALVE MAKES BUZZING NOISE WITH THE CAR OFF. I HAVE REPLACED THE EGR VALVE WITH NEW ONE WITH SAME PROBLEM. IT HAS BEEN FIVE MONTH AND NOW DODGE SAYS THEY NEED TO REPLACE ANOTHER PART (INSTRUMENT CLUSTER CONTROLLER), BUT DODGE DOES NOT TAKE ANY RESPONSIBILITY FOR THESE DAMAGES OR HOW OR WHEN …
Owner-reported narrative. 60,000 miles reported. Look up ODI 11083526 at NHTSA ↗
Owner report 11093859 · 2018-05-15 (May 15, 2018)
RECEIVED T-21 RECALL NOTICE FOR 2004 SPRINTER 2500. TOOK TO DEALERSHIP WE WERE SENT TO BY DODGE (FIAT). DEALERSHIP DID THE REQUIRED SOFTWARE UPGRADE TO THE ECU - RESULT WAS THAT THE ENTIRE ELECTRICAL SYSTEM IS TRASHED. THEY REPLACED 2 MODULES AND THAT DID NOT FIX THE PROBLEM. PCM IS NOT SHUTTING DOWN THE MODULES AND RELAYS AND ALL CIRCUITS STAY OPEN AFTER THE ENGINE IS SHUT OFF. THIS IS CAUSING THE BATTERY TO BE COMPLETELY DRAINED IN A SHORT TIME PERIOD. OUR VAN IS USELESS TO US - CAN'T DRIVE IT ANYWHERE AND DODGE (WE FILED A COMPLAINT OVER 4 W…
Owner-reported narrative. Look up ODI 11093859 at NHTSA ↗