2021 Dodge DURANGO problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
199 owner complaints analyzed
8 distinct recall campaigns
30,500 mi median reported failure mileage
Scope: 2021 model year. Data snapshot: . 29 complaints include usable failure mileage.
Most common problems
Exterior Lighting is the most frequently named component, appearing in 89 of 199 complaints (44.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 16 | 8.0% |
| Electrical and battery issues | 14 | 7.0% |
| Steering behavior | 12 | 6.0% |
| Transmission and shifting | 9 | 4.5% |
| Engine operation | 7 | 3.5% |
| Fuel system concerns | 5 | 2.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Exterior Lighting | 89 |
| Electrical System | 40 |
| Unknown Or Other | 24 |
| Engine | 22 |
| Air Bags | 10 |
| Fuel/Propulsion System | 10 |
| Power Train | 9 |
| Structure:Body | 9 |
Exterior Lighting: 89; Electrical System: 40; Unknown Or Other: 24; Engine: 22; Air Bags: 10; Fuel/Propulsion System: 10; Power Train: 9; Structure:Body: 9
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 13 |
| 25,000 to 49,999 | 8 |
| 50,000 to 74,999 | 6 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 13; 25,000 to 49,999: 8; 50,000 to 74,999: 6; 75,000 to 99,999: 2; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (13). 170 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 12 |
| 2022 | 17 |
| 2023 | 21 |
| 2024 | 45 |
| 2025 | 55 |
| 2026 | 49 |
2021: 12; 2022: 17; 2023: 21; 2024: 45; 2025: 55; 2026: 49
Pattern summary
Exterior Lighting leads the component reports. Braking behavior appears in 16 complaint narratives. Electrical and battery issues appears in 14 complaint narratives. Steering behavior appears in 12 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11423088 · 2021-07-01 (July 1, 2021)
Started my car and I immediately got a battery light, ABS light, auto start/off warning, check engine light. Also got the message park soon your vehicle will shut off soon. Waited 5 minutes and car started idling very high, dash lights flickered, car could not recognize vehicle was in park, car lost power and shut off everything and lost power steering. Took it to the dealer they saw all the bit codes and reset them as a fault could not be determined. That same night I was driving and I got the same warning and my car lost all power while dri…
Owner-reported narrative. Look up ODI 11423088 at NHTSA ↗
Owner report 11457605 · 2022-03-21 (March 21, 2022)
The contact owns a 2021 Dodge Durango. The contact received notification of NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Owner-reported narrative. Look up ODI 11457605 at NHTSA ↗
Owner report 11390124 · 2021-01-27 (January 27, 2021)
I PURCHASED A 2021 DODGE DURANGO GT FROM ARRIGO DODGE- FT PIERCE ON 12/31/20. THE PICTURE THEY HAD IN THE ADVERTISEMENT SHOWS A SPORT HOOD. THE VEHICLE WAS IN ANOTHER COUNTY SO THEY DELIVERED IT AT NIGHT TO MY HOME. BEFORE PURCHASING IT, I ASKED THE MANAGER TO DOUBLE CHECK TO MAKE SURE THE HOOD WAS IN FACT THE SPORT HOOD IN THE PICTURE ADVERTISED. HE CALLED & CHECKED AND CONFIRMED THAT THE HOOD WAS THE SPORT HOOD. IT WAS DELIVERED WITH A DIFFERENT HOOD. I BELIEVE THIS IS FALSE ADVERTISEMENT. I WANT THE HOOD THAT THEY PROMISED ME. NOW THE EVEN…
Owner-reported narrative. Look up ODI 11390124 at NHTSA ↗
Owner report 11405364 · 2021-03-29 (March 29, 2021)
THE STEREO SYSTEM/HEAD END EMITS A VERY LOUD NOICE RANDOMLY WHILE THE VEHICLE IS IN MOTION. THE SOUND IS SO LOUD THAT THE IMMEDIATE INSTINCT IS TO GRAB FOR THE VOLUME CONTROLS DISTRACTING THE DRIVER FROM THE ROAD. NONE OF THE VOLUME BUTTONS ON THE STEERING WHEEL OR DASH HAVE ANY EFFECT. THE SOUND ONLY GOES AWAY WHEN THE UCONNECT SYSTEM CRASHES AND REBOOT AUTOMATICALLY. THE PROBLEM HAS HAPPENED SEVERAL TIMES. IT IS UNCLEAR WHETHER THE SEQUENCE IS INITIATED WITH THE FORWARD COLLISION SENSOR. AT LEAST ONE EVENT SEEMED TO BE WHEN A CAR PULLED OUT I…
Owner-reported narrative. 1,000 miles reported. Look up ODI 11405364 at NHTSA ↗
Owner report 11485684 · 2022-09-21 (September 21, 2022)
The transmission slips during initial acceleration and causes the driver to dangerously accelerate ahead unexpectedly.This has been occuring since I purchased the vehicle in July of 2021.
Owner-reported narrative. Look up ODI 11485684 at NHTSA ↗
Owner report 11513162 · 2023-03-22 (March 22, 2023)
The car has been having intermittent electrical problems and was brought to the dealer many times for repair. The "radio" system has been replaced twice after various electrical problems occurred. The car has also intermittently had a problem where the engine revs excessively and the car does not handle the way it should. It's almost like its a manual transmission that's not being shifted properly. The only way to stop the problem is to turn the car off, and back on which resolves the issues. It generally would then not recur for months. T…
Owner-reported narrative. Look up ODI 11513162 at NHTSA ↗
Owner report 11454357 · 2022-02-27 (February 27, 2022)
2021 Dodge Durango R/T power liftgate fails to recoil when an obstruction is met before latching. The liftgate will squeeze upon object and try to latch and then it just stalls. The problem has been demonstrated over and over again at two different dodge service centers. It has been replicated by technicians in the field. FCA Corporate is aware of my complaint. The field representative said this is normal. If this was a child’s hand or an animal’s paw, it would be crushed, until it stalls. The owners manual clearly states if anything obstruct…
Owner-reported narrative. Look up ODI 11454357 at NHTSA ↗
Owner report 11504725 · 2023-01-31 (January 31, 2023)
The contact owns a 2021 Dodge Durango. The contact stated that while driving on three separate occasions at highway speeds, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The horn was beeping. Additionally, the windshield wipers, the brakes, and the power steering functionality became inoperable. The vehicle was taken to the local dealer where it was diagnosed there was corrosion on part numbers: 68490871AA (PCM, ECM, ECU Control module) and 68499393AA (PCM, ECM, ECU Control module). The vehicle wa…
Owner-reported narrative. 38,000 miles reported. Look up ODI 11504725 at NHTSA ↗
Owner report 11578160 · 2024-03-18 (March 18, 2024)
The component I am referring to is the fuel pump and fuel sending unit. The vehicle has starting issues, when starting it gives about 30 seconds of continues cranking before starting. Sometimes the vehicle will go through that cycle, unable to turn off at any point and eventually quit on its own. The only way to be replicated is roughly after being idle for 30 minutes- and then having the car turned off and on again. Or by happening randomly-at a stop light with the auto start feature turned on. This provides a hazard as there is moving t…
Owner-reported narrative. Look up ODI 11578160 at NHTSA ↗
Owner report 11680892 · 2025-08-15 (August 15, 2025)
While exiting I95 in Jacksonville, FL onto I10, the vehicle stumbled and lost power. Felt like it was running out of fuel. This happened at 500PM on Thursday, 14 August 2025. Thankfully, I am good driver and alert and made a two lane change onto a shoulder. The vehicle barely made it off the road with cars having to scramble to avoid us as we slowed. The vehicle would crank but not start. Upon investigating simple things, I discovered that fuse 70, the fuel pump motor had blown. I replaced with another fuse but the vehicle would still on…
Owner-reported narrative. Look up ODI 11680892 at NHTSA ↗