2014 Dodge DURANGO problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
782 owner complaints analyzed
11 distinct recall campaigns
63,000 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 534 complaints include usable failure mileage.
Most common problems
Exterior Lighting is the most frequently named component, appearing in 252 of 782 complaints (32.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 74 | 9.5% |
| Braking behavior | 73 | 9.3% |
| Transmission and shifting | 27 | 3.5% |
| Steering behavior | 19 | 2.4% |
| Engine operation | 18 | 2.3% |
| Fuel system concerns | 18 | 2.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Exterior Lighting | 252 |
| Seats | 151 |
| Electrical System | 144 |
| Engine | 74 |
| Air Bags | 71 |
| Unknown Or Other | 67 |
| Seat Belts | 54 |
| Power Train | 41 |
Exterior Lighting: 252; Seats: 151; Electrical System: 144; Engine: 74; Air Bags: 71; Unknown Or Other: 67; Seat Belts: 54; Power Train: 41
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 72 |
| 25,000 to 49,999 | 106 |
| 50,000 to 74,999 | 176 |
| 75,000 to 99,999 | 91 |
| 100,000 to 149,999 | 74 |
| 150,000 and above | 15 |
Under 25,000: 72; 25,000 to 49,999: 106; 50,000 to 74,999: 176; 75,000 to 99,999: 91; 100,000 to 149,999: 74; 150,000 and above: 15
50,000 to 74,999 miles has the most reports with usable mileage (176). 248 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 28 |
| 2015 | 32 |
| 2016 | 27 |
| 2017 | 52 |
| 2018 | 147 |
| 2019 | 153 |
| 2020 | 119 |
| 2021 | 87 |
| 2022 | 43 |
| 2023 | 31 |
| 2024 | 23 |
| 2025 | 28 |
| 2026 | 12 |
2014: 28; 2015: 32; 2016: 27; 2017: 52; 2018: 147; 2019: 153; 2020: 119; 2021: 87; 2022: 43; 2023: 31; 2024: 23; 2025: 28; 2026: 12
Pattern summary
Exterior Lighting leads the component reports. Electrical and battery issues appears in 74 complaint narratives. Braking behavior appears in 73 complaint narratives. Transmission and shifting appears in 27 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10596862 · 2014-06-07 (June 7, 2014)
WHILE DRIVING AFTER LEAVING A STORE, THE VEHICLE SOUNDED A WARNING CHIME AND THEN ALL OF THE ELECTRICAL DISPLAYS ON THE DASH WENT DARK. THE VEHICLE DOWNSHIFTED INTO WHAT SEEMED 4TH GEAR FROM 8TH GEAR AND SUDDEN DECELERATION WAS NORED. THE WINDSHIELD WIPER TURNED ON AND THE CENTER RADIO/CLIMATE DISPLAY WOULD FLASH ON AND OFF. THE BRIEF MESSAGE THAT WAS DISPLAYED ON THE DASH BEFORE IT WENT OUT SAID SOMETHING TO THE EFFECT OF, "DO NOT CHANGE GEAR, DO NOT TURN OFF VEHICLE, DRIVE DIRECTLY TO DESTINATION, BY TURNING CAR OFF YOU MAY NOT BE ABLE TO…
Owner-reported narrative. 5,200 miles reported. Look up ODI 10596862 at NHTSA ↗
Owner report 10626072 · 2014-08-18 (August 18, 2014)
ON APPROX JULY 16TH MY CHECK LIGHT ENGINE CAME ON. THE CAR IS BRAND NEW WITH 3K MILES. I TOOK IT IN JULY 26TH TO THE DEALERSHIP WHERE I BOUGHT THE TRUCK AND WAS TOLD THE OIL PRESSURE SWITCH IS FAULTY, BUT THE PART IS ON BACK ORDER INDEFINITELY. THEY PROCEEDED TO TELL ME THAT THE CAR IS SAFE, BUT IF SOMETHING ELSE GOES WRONG I WON'T KNOW BECAUSE THE LIGHT IS ALREADY ON. THEY ALSO TOLD ME TO CALL CHRYSLER MYSELF, WHICH WAS EXTREMELY INSULTING AND DEALERSHIP TAKES NO RESPONSIBILITY. RELUCTANTLY, I DID CALL AND THAT TOO DOES NOT HELP. THE …
Owner-reported narrative. 3,000 miles reported. Look up ODI 10626072 at NHTSA ↗
Owner report 10621380 · 2014-08-11 (August 11, 2014)
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Owner-reported narrative. Look up ODI 10621380 at NHTSA ↗
Owner report 10627712 · 2014-08-23 (August 23, 2014)
WE PICK UP OUR NEW CAR ON DECEMBER 2, 2013. THE FOLLOWING MORNING - DECEMBER 3, 2013 - TUESDAY? 8:30AM WE TURN CAR ON AND ALL INDICATORS AND LIGHTS START FLASHING AND RINGING. WE WERE UNABLE TO SHIFT CAR OUT OF PARK. CAR IS FLAT BEDDED AND TOWED TO CHRYSLER. CAR STAYS AT CHRYSLER UNTIL FRIDAY DECEMBER 6, 2013 DECEMBER 6, 2013 - FRIDAY ? PICK UP CAR AT 3:30PM AFTER INSTALLATION OF NEW ABS MODULE. DRIVEN 2 MILES AND SAME PROBLEM AS 12/3/13 OCCURS. CAR IS THEN DRIVEN BACK TO CHRYSLER. CAR KEPT UNTIL MONDAY, DECEMBER 9TH, AND WAS INFORMED THA…
Owner-reported narrative. 13 miles reported. Look up ODI 10627712 at NHTSA ↗
Owner report 10583241 · 2014-04-17 (April 17, 2014)
TL* THE CONTACT OWNS A 2014 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO HESITATE AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS ADVISED THAT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE WAS RECURRING AND THE VEHICLE WAS LATER DIAGNOSED BY THE DEALER AS A TRANSMISSION FLAW WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,200.
Owner-reported narrative. 3,200 miles reported. Look up ODI 10583241 at NHTSA ↗
Owner report 10627715 · 2014-08-23 (August 23, 2014)
JANUARY 11, 2014 - SATURDAY EVENING ? 9:15PM CAR BEGINS TO SEIZE WHILE DRIVING. JERKING BACKING AND FORTH. BEGINS TO LOSE POWER ON BUSY MAIN ROAD. HAVE A CAR FULL OF CHILDREN AND IT IS FOGGY & RAINING. YELLOW ENGINE LIGHT GOES ON. TURN CAR OFF AND RESTART. ENGINE LIGHT IS STILL ON. HAD TO DRIVE AT REDUCED SPEED ON MAIN ROAD DUE TO LACK OF POWER. CAR CONTINUED TO JERK AND SEIZE ENTIRE RIDE HOME. JANUARY 13, 2014 ? MONDAY CONTACT CHRYSLER ROADSIDE ASSISTANCE AND HAVE CAR TOWED TO SERVICE CENTER. THEY HAVE NO LOANER CAR FOR US. WE ARE…
Owner-reported narrative. 160 miles reported. Look up ODI 10627715 at NHTSA ↗
Owner report 10627713 · 2014-08-23 (August 23, 2014)
DECEMBER 23, 2013 -MONDAY ? WE RETURN OUR NEW CAR TO CHRYSLER SERVICE BECAUSE MEMORY FOR HEATED SEATS AND STEERING WHEEL NOT SAVING. ALSO, KEY FOB NOT WORKING PROPERLY. INFORMED BY SERVICE THAT NEW MODULE NEEDS TO BE ORDERED. RADIO NEEDS UPDATE FOR LATEST SOFTWARE. APPOINTMENT MADE FOR SERVICE 1/8/14. CAR WAS IN LESS THEN 3 WEEKS PRIOR WITH NEW ABS MODULE NEEDED. (DECEMBER 3, 2013). *TR
Owner-reported narrative. 100 miles reported. Look up ODI 10627713 at NHTSA ↗
Owner report 10662933 · 2014-12-08 (December 8, 2014)
VEHICLE IS A NEW COMPANY VEHICLE AND HAD APPROXIMATELY 507 MILES ON IT WHEN THE INCIDENT OCCURRED. I WAS DRIVING AND VEHICLE LOST POWER STEERING AND STARTED TO SMOKE FROM UNDER THE HOOD. PULLED INTO NEXT SAFE PARKING LOT AND OPENED HOOD. COULDN'T SEE ANY FLAMES AND AFTER ABOUT 5 - 10 MINUTES SMOKE STOPPED. TRIED DRIVING VEHICLE AND IT SEEMED OK EXCEPT FOR NO POWER STEERING. DROVE VEHICLE HOME AND CALLED THE 800 NUMBER FOR CUSTOMER SERVICE FOR CHRYSLER, DODGE AND THEY TOLD ME TO CALL A LOCAL CHRYSLER, DODGE DEALER FOR A SERVICE APPOINTMENT. CALL…
Owner-reported narrative. 507 miles reported. Look up ODI 10662933 at NHTSA ↗
Owner report 10585893 · 2014-05-06 (May 6, 2014)
2014 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO VEHICLE HESITATION DURING ACCELERATION. *SMD THE DEALER PERFORMED TESTS, AND FOUND NOTHING WRONG WITH THE VEHICLE. HOWEVER, THE DEALER DID PERFORM A PCM UPDATE. TWO DAYS LATER, THE VEHICLE STALLED IN TRAFFIC. WHEN THE CONSUMER APPLIED THE ACCELERATOR PEDAL, THE VEHICLE MADE A STRANGE NOISE AND THE CHECK ENGINE LIGHT ILLUMINATED. SHE TURNED THE VEHICLE OFF AND BACK ON AGAIN, AND THE SOUND STOPPED, BUT THE CHECK ENGINE LIGHT REMAINED LIT. WHILE RETURNING TO THE DEALER, THE VEHICLE STALLED AGAIN…
Owner-reported narrative. Look up ODI 10585893 at NHTSA ↗
Owner report 10628376 · 2014-08-26 (August 26, 2014)
DRIVING THE CAR AT CITY SPEEDS APPROX 30 MPH WHEN THE CAR LOST ALL POWER. WE WERE FORCED TO SWERVE OFF THE ROAD TO THE SIDE. THE CAR WOULD NOT RESTART AND HAD TO BE REPAIRED. THEY REPLACED THE FUEL PUMP, AND NOW ARE REPLACING THE ENTIRE FUEL TANK. I FEEL THAT WE WERE VERY LUCKY TO BE IN AN AREA WHERE IT WAS SAFE TO PULL OVER, IF WE HAD BEEN ON THE HIGHWAY WOULD HAVE BEEN A VERY DANGEROUS SITUATION. *TR
Owner-reported narrative. 2,000 miles reported. Look up ODI 10628376 at NHTSA ↗
Owner report 11103974 · 2018-06-26 (June 26, 2018)
I HAVE HAD THE SAME ISSUE WITH MY DODGE FOR 2 PLUS YEAR. I WILL GO TO FILL UP MY GAS TANK AND AFTER A FEW MINUTES GAS STARTS FLOWING BACK OUT OF THE TANK. I HAVE TAKEN IT TO THE DEALERSHIP THREE TIMES FOR REPAIR. THE FIRST TWO TIMES THEY HAVE TOLD ME THEY REPLACED SENSORS, WELL IT HAS HAPPENED AGAIN. NOW THEY ARE TELLING ME THEY HAVE TO REPLACE THE ENTIRE FUEL SYSTEM, TANK AND ALL. THEY HAVE STATED THAT MY CAR IS UNSAFE TO DRIVE AND THE DEALER WILL NOT GIVE IT BACK TO ME TO DRIVE BECAUSE IT IS COMPLETELY CONTAMINATED AND THE ENTIRE CANISTE…
Owner-reported narrative. 70,000 miles reported. Look up ODI 11103974 at NHTSA ↗