Diamond Coach VIP recalls by model year

Reported: 2008-11-19 (November 19, 2008) · Model years: 2005, 2006, 2007

DIAMOND COACH IS RECALLING 66 MY 2005-2007 VIP MOTOR COACHES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS ON MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.

Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.

Remedy: DIAMOND COACH IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR DIAMOND COACH AT 1-620-795-2191.

Reported: 2008-11-19 (November 19, 2008) · Model years: 2005, 2006, 2007

DIAMOND COACH IS RECALLING 66 MY 2005-2007 VIP MOTOR COACHES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.

Consequence: A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.

Remedy: DIAMOND COACH IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR DIAMOND COACH AT 1-620-795-2191.

Reported: 2011-02-14 (February 14, 2011) · Model years: 2006, 2007, 2008, 2009, 2010

DIAMOND COACH IS RECALLING CERTAIN MODEL YEAR 2006-2010 BUSES MANUFACTURED FROM JANUARY 1, 2006 THROUGH DECEMBER 31, 2010, AND EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.

Consequence: IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND MAY BE ACCOMPANIED BY FLAME, SMOKE AND POTENTIAL FIRE.

Remedy: DIAMOND COACH WILL NOTIFY OWNERS AND PROVIDE INFORMATION ON HOW TO OBTAIN THE RETROFIT KIT FROM CARRIER ALONG WITH REPAIR INSTRUCTIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2011. OWNERS MAY CONTACT CARRIER HOTLINE AT 1-800-793-4741.

Reported: 2014-09-30 (September 30, 2014) · Model years: 2006, 2007, 2008, 2009, 2010, 2011

Diamond Coach Corporation (Diamond) is recalling certain model year 2006-2011 VIP and PT 2000, 2200, 2500, 2800, 3200, and 3201 transit buses manufactured January 1, 2006, to December 31, 2011, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy: Diamond will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall is expected to begin in November 2014. Owners may contact Diamond customer service at 1-800-442-4645 or Ricon customer service at 1-800-322-2884.

Reported: 2015-11-03 (November 3, 2015) · Model years: 2006, 2007, 2008, 2009, 2010, 2011

Diamond Coach Corporation (Diamond) is recalling certain model year 2006-2011 VIP and PT 2000, 2200, 2500, 2800, 3200, and 3201 transit buses manufactured January 1, 2006, to December 31, 2011, and equipped with certain Ricon model S2010 and S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy: Diamond will notify owners, and owners will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 17, 2015. Owners may contact Diamond customer service at 1-620-795-2191, or Ricon Customer Service at 1-800-322-2884. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Reported: 2010-03-18 (March 18, 2010) · Model years: 2007, 2008, 2009

DIAMOND COACH HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2007-2009 VIP COACHES FITTED WITH RICON PUBLIC USE LIFTS MANUFACTURED BETWEEN DECEMBER 1, 2007 TO DECEMBER 18, 2009. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.

Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.

Remedy: DIAMOND COACH IS WORKING WITH RICON AND RICON WILL BE HANDLING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON MARCH 15, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR DIAMOND COACH AT 1-800-442-4645.

Reported: 2009-06-01 (June 1, 2009) · Model years: 2008, 2009

DIAMOND COACH IS RECALLING 10 MODEL YEAR 2008 AND 2009 VIP MOTOR COACHES MANUFACTURED BETWEEN NOVEMBER 25, 2008 AND MARCH 23, 2009, EQUIPPED WITH CARRIER K410 ROOFTOP MOUNTED CONDENSERS. THE COVER OF THE CONDENSER ASSEMBLY MAY INTERFERE WITH THE COIL HEADER WHEN THE COVER IS PLACED ON THE UNIT ASSEMBLY. THE POTENTIAL INTERFERENCE PREVENTS THE COVER FROM RESTING ON THE UNIT MOUNTING SURFACE, CREATING A GAP BETWEEN THE COVER AND UNIT ASSEMBLY.

Consequence: THIS CONDITION WILL NOT PERMIT THE COVER FASTENERS TO SECURELY CLAMP THE COVER TO THE UNIT ASSEMBLY, WHICH MAY RESULT IN THE COVER DISLOCATING FROM THE UNIT DURING OPERATION, POSSIBLY CAUSING A CRASH OR CAUSE INJURY TO PEDESTRIANS.

Remedy: DIAMOND COACH WILL REPAIR THE COACHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 11, 2009. OWNERS MAY CONTACT DIAMOND COACH TOLL-FREE AT 1-800-673-2431 EXT. 21.

Reported: 2009-09-29 (September 29, 2009) · Model years: 2008, 2009

DIAMOND COACH CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 VIP TRANSIT BUSES MANUFACTURED BETWEEN OCTOBER 1, 2008 AND SEPTEMBER 27, 2009, EQUIPPED WITH CARRIER K410 ROOFTOP CONDENSERS, PART NUMBERS 77-62198-00, 77-62198-98, AND 77-62198-99. THESE K410 UNITS MAY HAVE INADEQUATE ELECTRICAL CURRENT PROTECTION SUCH THAT THE UNITS MAY OVERHEAT.

Consequence: OVERHEATING OF THE CONDENSER UNIT COULD RESULT IN A FIRE.

Remedy: DIAMOND COACH WILL NOTIFY OWNERS AND THE REMEDY WILL BE PERFORMED BY AUTHORIZED CARRIER DEALERS. THE SAFETY RECALL BEGAN ON OCTOBER 5, 2009. OWNERS MAY CONTACT CARRIER AT 1-800-673-2431 OR DIAMOND COACH AT 1-620-795-2191.

Reported: 2012-06-04 (June 4, 2012) · Model years: 2008, 2009, 2010

DIAMOND COACH CORPORATION (DIAMOND COACH) IS RECALLING CERTAIN MODEL YEAR 2008-2010 PT AND VIP BUSES EQUIPPED WITH BRAUN CENTURY-2 AND VISTA-2 WHEELCHAIR LIFTS. OVER TIME, AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE WHEELCHAIR LIFT’S OUTER BARRIER MAY BECOME BENT OR MISALIGNED.

Consequence: A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIR’S OCCUPANT COULD FALL AND SUSTAIN INJURY.

Remedy: DIAMOND COACH IS WORKING WITH BRAUN TO IDENTIFY AND NOTIFY OWNERS, AND BRAUN DEALERS WILL REPAIR THE VEHICLES, FREE OF CHARGE. THE SAFETY RECALL BEGAN DURING JUNE 2012. OWNERS MAY CONTACT DIAMOND COACH AT 1-800-442-4645.

Reported: 2010-03-17 (March 17, 2010) · Model years: 2009

DIAMOND COACH HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2009 VIP MODEL COACHES MANUFACTURED BETWEEN MAY 1 AND DECEMBER 1, 2009, EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS, DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION. IF THE "UP" SWITCH IS RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL FOR APPROXIMATELY 1 SECOND BEFORE STOPPING. THE CONTINUED UPWARD TRAVEL MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.

Consequence: WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.

Remedy: DIAMOND COACH WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. CURRENTLY RICON IS DEVELOPING A SOFTWARE SOLUTION AND IS NOT AVAILABLE. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON MARCH 15, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR DIAMOND COACH AT 1-800-442-4645.

Reported: 2019-06-06 (June 6, 2019) · Model years: 2017

Diamond Coach Corporation (Diamond Coach) is recalling one 2017 VIP 2800 vehicle equipped with an ASA Electronics Voyager monitor used to display the back-up camera image. This display may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.

Consequence: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Remedy: ASA Electronics has notified the affected Diamond Coach owner, and will provide a remedy, free of charge. The recall began on April 2, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400 or Diamond Coach at 1-800-442-4645.

Reported: 2024-05-22 (May 22, 2024) · Model years: 2023, 2024

Diamond Coach Corporation (Diamond Coach) is recalling certain 2023-2024 VIP 2200 transit buses, equipped with certain GO-ES Space Saver Foldaway Seats. The recliner mechanism may not engage when the seat back is fully reclined. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Consequence: The seat back could release when force is applied to the shoulder belt, increasing the risk of injury during a crash.

Remedy: Diamond Coach will work with the equipment manufacturer, Freedman, to inspect and repair the seats as necessary, free of charge. Owner notification letters were mailed June 13, 2024. Owners may contact Diamond Coach at 1-800-442-4645.

Reported: 2025-12-12 (December 12, 2025) · Model years: 2025

Diamond Coach Corporation (Diamond Coach) is recalling certain 2025 VIP buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Diamond Coach will work with Q'Straint to inspect and replace the retractor as necessary, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact Diamond Coach at 1-800-442-4645.

Reported: 2026-06-26 (June 26, 2026) · Model years: 2025, 2026

Diamond Coach Corporation (Diamond Coach) is recalling certain 2025-2026 VIP motorcoaches equipped with certain QRT-360 wheelchair retractors. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Dealers will replace the retractors, free of charge. Owner notification letters are expected to be mailed August 25, 2026. Owners may contact Diamond customer service at 1-800-442-4645.