Custom Truck & Body Works FORD F-550 recalls by model year
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
4 distinct recall campaigns
Not available median reported failure mileage
Scope: 2016 to 2020 model years. Data snapshot: . 0 complaints include usable failure mileage.
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2016 | 1 |
| 2020 | 3 |
2016: 1; 2020: 3
Year-by-year records
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V143000 · Exterior Lighting
Reported: 2021-03-05 (March 5, 2021) · Model years: 2016
Custom Truck And Body Works (Custom Truck) is recalling one 2016 Ford F550 vehicle and one 2018 International 4000 vehicle equipped with 7x9 combination LED Stop-Tail-Turn reverse lights. The lights may be too bright, exceeding the maximum light output allowed which may adversely affect the vision of drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The excessive brightness may affect the vision of other drivers, increasing the risk of a crash.
Remedy: Custom Truck has notified owners, and the light manufacturer, ECCO, will provide a lens filter to dim the light, free of charge. The recall began February 16, 2021. Owners may contact Custom Truck customer service at 1-888-712-2962.
NHTSA campaign record ↗21V408000 · Electrical System: Instrument Cluster/Panel
Reported: 2021-06-01 (June 1, 2021) · Model years: 2020
Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
Consequence: If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
Remedy: Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.
NHTSA campaign record ↗24V347000 · Electrical System:Wiring
Reported: 2024-05-16 (May 16, 2024) · Model years: 2020
Custom Truck and Body Works (Custom Truck) is recalling one 2020 Ford F550 vehicle equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.
Consequence: Overloaded electrical circuits can overheat, increasing the risk of fire.
Remedy: Custom Truck will update the firmware, free of charge. The owner notification letter was to be mailed May 17, 2024. Owners may contact Custom Truck customer service at 1-888-712-2963.
NHTSA campaign record ↗25V329000 · Electrical System:Wiring
Reported: 2025-06-02 (June 2, 2025) · Model years: 2020
Custom Truck and Body Works (Custom Truck) is recalling certain 2020 Ford F-550 vehicles equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.
Consequence: Overloaded electrical circuits can overheat, increasing the risk of fire.
Remedy: Custom Truck will work with Weldon to update the firmware, free of charge. All vehicles were repaired. Owners may contact Custom Truck customer service at 1-888-712-2963 or Weldon Division of Akron Brass customer service at 1-800-228-1161.
NHTSA campaign record ↗