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U.S. public vehicle records

2018 Chevrolet SUBURBAN problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

81 owner complaints analyzed

4 distinct recall campaigns

42,000 mi median reported failure mileage

Scope: 2018 model year. Data snapshot: . 27 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 18 of 81 complaints (22.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting1822.2%
Braking behavior1822.2%
Electrical and battery issues911.1%
Steering behavior89.9%
Engine operation22.5%
Fuel system concerns22.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
18
Power Train
15
Electrical System
14
Service Brakes
12
Unknown Or Other
10
Steering
8
Seat Belts
5
Air Bags
4
Component breakdown data
CategoryCount
Engine18
Power Train15
Electrical System14
Service Brakes12
Unknown Or Other10
Steering8
Seat Belts5
Air Bags4

Engine: 18; Power Train: 15; Electrical System: 14; Service Brakes: 12; Unknown Or Other: 10; Steering: 8; Seat Belts: 5; Air Bags: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
9
25,000 to 49,999
6
50,000 to 74,999
4
75,000 to 99,999
2
100,000 to 149,999
5
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,0009
25,000 to 49,9996
50,000 to 74,9994
75,000 to 99,9992
100,000 to 149,9995
150,000 and above1

Under 25,000: 9; 25,000 to 49,999: 6; 50,000 to 74,999: 4; 75,000 to 99,999: 2; 100,000 to 149,999: 5; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (9). 54 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2018
4
2019
7
2020
5
2021
9
2022
12
2023
16
2024
6
2025
13
2026
9
Complaints over time data
CategoryCount
20184
20197
20205
20219
202212
202316
20246
202513
20269

2018: 4; 2019: 7; 2020: 5; 2021: 9; 2022: 12; 2023: 16; 2024: 6; 2025: 13; 2026: 9

Pattern summary

Engine leads the component reports. Transmission and shifting appears in 18 complaint narratives. Braking behavior appears in 18 complaint narratives. Electrical and battery issues appears in 9 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11395943 · 2021-02-12 (February 12, 2021)

I PURCHASED THIS VEHICLE IN DEC OF 2019 USED. 35,000 MILES. NOW HAS 88,000 AND THE TRANSMISSION WENT OUT. REGULAR OIL CHANGES. NO WARNING LIGHTS. NO ISSUES. STOPPED RUNNING. AFTER HAVING SOMEONE LOOK AT IT TO SEE WHAT THE ISSUE WAS, THE MECHANIC SAID THE ENTIRE TRANSMISSION HAS TO EITHER BE REBUILT OR REPLACED.

Owner-reported narrative. 88,000 miles reported. Look up ODI 11395943 at NHTSA ↗

Owner report 11437798 · 2021-10-22 (October 22, 2021)

I purchased the vehicle in June. On a trip in July the transmission stopped functioning in the middle of a major highway. There was no warning and the car just stopped. After getting it to a service dealer in the state we were traveling in, we were told it was the transmission. The car had less than 34,000 miles on it. Fast forward to today and 4 garage visits later, I know own a vehicle that I am told by service dept could need an entire transmission. At less than 40,000 miles.

Owner-reported narrative. Look up ODI 11437798 at NHTSA ↗

Owner report 11279550 · 2019-11-12 (November 12, 2019)

TL* THE CONTACT OWNS A 2018 CHEVROLET SUBURBAN. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE CONTACT SPOKE WITH SCHUMACHER CHEVROLET OF DENVILLE (281 US-46 E, DENVILLE, NJ 07834, [phone removed]) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT SHE SHOULD NOT PLACE THE VEHICLE INTO 4-WHEEL DRIVE UNTIL THE REMEDY WAS FOUND. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONF…

Owner-reported narrative. Look up ODI 11279550 at NHTSA ↗

Owner report 11281886 · 2019-11-22 (November 22, 2019)

TL* THE CONTACT OWNS A 2018 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V761000(ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE CONTACT STATED THAT SALT LAKE VALLEY CHEVROLET (LOCATED AT 4050 W 3500 S, WEST VALLEY CITY, UT 84120, [phone removed]) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Owner-reported narrative. Look up ODI 11281886 at NHTSA ↗

Owner report 11186543 · 2019-03-13 (March 13, 2019)

TL* THE CONTACT OWNS A 2018 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. AFTERWARDS, THE "FAILURE TO OPEN RIGHT DOOR, ROLL WINDOW DOWN, AND PUT BACK UP" WARNING INDICATOR ILLUMINATED. THE CONTACT FOLLOWED THE INSTRUCTIONS AND THE VEHICLE RESTARTED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO BANNER CHEVROLET (5173, 5950 CHEF MENTEUR HWY, NEW ORLEANS, LA 70126, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE NEGATIVE BATTERY CABLE OVERHEATED, WHICH CAUSED THE FAILURE. THE VEHIC…

Owner-reported narrative. 37,311 miles reported. Look up ODI 11186543 at NHTSA ↗

Owner report 11416217 · 2021-05-11 (May 11, 2021)

MY DOORS LOCK WITH THE CAR WITH THE KEYS IN THE CAR, MY KIDS WERE IN MY CAR AND I GOT LOCKED OUT WITH MY KEYS IN IT, THERE WAS A BATTERY REPLACEMENT DONE WHEN I TOOK MY CAR IN FOR A RECALL NOTICE A MONTH AGO (MAYBE 2 MONTHS), ALSO THE LOCK BUTTON WORKS BUT WHEN I PUSH THE MIDDLE BUTTON IT WILL NOT AUTO START , WHEN I PUSH THE BUTTON ON THE HANDLE OUTSIDE THE CAR DOOR IT WILL NOT UNLOCK,& MY CAR WILL TELL ME THAT MY REMOTE ISN'T DETECTED WHEN THE KEYS ARE IN THE CAR. I WAS AT HOME WHEN IT LOCKED WITH MY KIDS IN THE CAR I PUT THEM IN THE CAR AND …

Owner-reported narrative. 68,000 miles reported. Look up ODI 11416217 at NHTSA ↗

Owner report 11383521 · 2020-12-15 (December 15, 2020)

THE STABILITY TRACK LIGHTS KEEPS COMING ON AND OFF. DEALER CAN'T SEEM TO FIND OUT WHAT THE PROBLEM IS. IT DOES NOT LEAVE A CODE IN ORDER TO FIND OUT WHAT THE PROBLEM IS. WHEN THE LIGHT COMES ON IT AFFECTS THE CRUISE CONTROL AND STEERING ASSIST. THIS OCCURS WHILE DRIVING THE VEHICLE. IT DOESN'T MATTER IF YOU ARE ON A CITY STREET OR HIGHWAY.

Owner-reported narrative. 30,000 miles reported. Look up ODI 11383521 at NHTSA ↗

Owner report 11453248 · 2022-02-21 (February 21, 2022)

When driving with the 4x4 switch in the auto setting the car would jerk while driving at high speeds. Almost seemed like the left front tire would engage on dry pavement. Also there is a loss of steering while the vehicle is in motion. Speed does not change when it happens. Seems to happen more when driving around a corner. Loss of steering happened for a split second or multiple seconds.

Owner-reported narrative. Look up ODI 11453248 at NHTSA ↗

Owner report 11500265 · 2023-01-05 (January 5, 2023)

The contact owns a 2018 Chevrolet Suburban. The contact stated that while driving and attempting to merge onto the freeway at approximately 50-55 mph, the vehicle suddenly stalled. The contact attempted to accelerate to approximately 70 -75 mph when the vehicle failed to accelerate. The transmission suddenly failed without any warning lights. The vehicle was towed to a certified mechanic who diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The app…

Owner-reported narrative. 111,000 miles reported. Look up ODI 11500265 at NHTSA ↗

Owner report 11129703 · 2018-09-15 (September 15, 2018)

THE FILLER NECK ON MY 3 MONTH OLD 2018 CHEVROLET SUBURBAN 1500, HAD TO BE REPLACED BECAUSE OF AN O RING THAT WAS MISSING, CAUSING THE FUEL TANK NOT TO PRESSURIZE PROPERLY CAUSING THE FUEL MANAGEMENT SYSTEM TO SEND AN OBD II FAULT.

Owner-reported narrative. 3,200 miles reported. Look up ODI 11129703 at NHTSA ↗

Owner report 11163327 · 2018-12-25 (December 25, 2018)

CHECK ENGINE LIGHT AND MISS FIRING. FAULTY FUEL INJECTOR ON CYLINDER #1.

Owner-reported narrative. 6,500 miles reported. Look up ODI 11163327 at NHTSA ↗