2023 Chevrolet SUBURBAN 1500 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
17 owner complaints analyzed
1 distinct recall campaigns
Not available median reported failure mileage
Scope: 2023 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 10 of 17 complaints (58.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 3 | 17.6% |
| Braking behavior | 2 | 11.8% |
| Electrical and battery issues | 2 | 11.8% |
| Engine operation | 1 | 5.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 10 |
| Power Train | 4 |
| Electrical System | 3 |
| Fuel/Propulsion System | 3 |
| Service Brakes | 2 |
| Structure:Body | 1 |
| Vehicle Speed Control | 1 |
| Visibility/Wiper | 1 |
Engine: 10; Power Train: 4; Electrical System: 3; Fuel/Propulsion System: 3; Service Brakes: 2; Structure:Body: 1; Vehicle Speed Control: 1; Visibility/Wiper: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 17 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 8 |
| 2025 | 9 |
2024: 8; 2025: 9
Pattern summary
Engine leads the component reports. Transmission and shifting appears in 3 complaint narratives. Braking behavior appears in 2 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11619593 · 2024-10-14 (October 14, 2024)
While driving on interstate, vehicle's engine turned off and transmission switched to neutral without warning. Vehicle was stopped and immobilized with no ability to shift or start.
Owner-reported narrative. Look up ODI 11619593 at NHTSA ↗
Owner report 11624410 · 2024-11-10 (November 10, 2024)
DEF sensor has failed and required placement. Required three visits to the dealer to get them to address it (Grayling, MI, White Lake, MI and Charlottesville VA). Transmission throttle body failed and required replacement. Took 2 visits to get it addressed.
Owner-reported narrative. Look up ODI 11624410 at NHTSA ↗
Owner report 11636670 · 2025-01-17 (January 17, 2025)
On January 1st driving east bound on road 520 in central florida. I was driving around 65mph when the vehicle suddenly shut off. The displayed showed a warning saying that something of the sort that I needed to press the brake to start the engine even though I was driving normally. I had to coast to the side of the road and I pressed the brake. once the brake was engaged the vehicle immediately went to park and will not start. I press the ingition button and the screen would go blank and no sound or warnings were displayed. I had to call the…
Owner-reported narrative. Look up ODI 11636670 at NHTSA ↗
Owner report 11641893 · 2025-02-11 (February 11, 2025)
1/10/25 Complete braking system failure, could no brake, could not use emergency brake. Almost crashed into my garage -Chevy Service Dept. replaced Electronic Braking Control Module 1/24/25 Complete braking system failure, could no brake, could not use emergency brake -Chevy Service Dept. replaced battery 2/1/25 Car shaking terribly, my kids screaming we were going to “explode” , car smoking, white smoke coming from exhaust -Chevy Service Dept. states there is an engine issue, they will need to break down and replace parts / repair
Owner-reported narrative. Look up ODI 11641893 at NHTSA ↗
Owner report 11613930 · 2024-09-11 (September 11, 2024)
The windows would go down all by themselves and not roll up . The infotainment system will flash on and off telling you to start strip all by itself. The door locks will lock you out and in not letting unlock the truck . The key fob is the only way to unlock it. I have taken it to the dealer five times to be repaired and they say GM software is not capable of finding the electrical problem. They just keep replacing parts. I filed a complaint with The State AG office and GM said they were not going to address the complaint because the vehicle wa…
Owner-reported narrative. Look up ODI 11613930 at NHTSA ↗
Owner report 11633963 · 2025-01-03 (January 3, 2025)
While driving our 2023 Chevrolet Duramax diesel suburban, I was waiting, at a complete stop, against the median to make a U turn. When the traffic cleared, I began the turn when I suddenly noticed a nearly complete loss of power, hesitancy of engine engagement, and little response to the gas pedal being depressed. Then an error message appeared on the dashboard stating "Low acceleration warning". There was very little acceleration power available. The rear wheels seemed to spin. I was perilously endangered while making a U-turn across lanes be…
Owner-reported narrative. Look up ODI 11633963 at NHTSA ↗