2002 Chevrolet SILVERADO 1500 HD problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
22 owner complaints analyzed
0 distinct recall campaigns
110,000 mi median reported failure mileage
Scope: 2002 model year. Data snapshot: . 21 complaints include usable failure mileage.
Most common problems
Service Brakes is the most frequently named component, appearing in 7 of 22 complaints (31.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 14 | 63.6% |
| Transmission and shifting | 2 | 9.1% |
| Steering behavior | 2 | 9.1% |
| Engine operation | 1 | 4.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 7 |
| Engine | 4 |
| Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings | 3 |
| Fuel/Propulsion System | 2 |
| Power Train | 2 |
| Service Brakes, Hydraulic | 2 |
| Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip | 2 |
| Electrical System | 1 |
Service Brakes: 7; Engine: 4; Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings: 3; Fuel/Propulsion System: 2; Power Train: 2; Service Brakes, Hydraulic: 2; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 2; Electrical System: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 4 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 11 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 1; 50,000 to 74,999: 4; 75,000 to 99,999: 3; 100,000 to 149,999: 11; 150,000 and above: 0
100,000 to 149,999 miles has the most reports with usable mileage (11). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2007 | 3 |
| 2010 | 1 |
| 2011 | 5 |
| 2012 | 2 |
| 2013 | 2 |
| 2014 | 5 |
| 2015 | 2 |
| 2016 | 1 |
| 2018 | 1 |
2007: 3; 2010: 1; 2011: 5; 2012: 2; 2013: 2; 2014: 5; 2015: 2; 2016: 1; 2018: 1
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 14 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Steering behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10187700 · 2007-04-12 (April 12, 2007)
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500 HD. WHILE DRIVING AT A LOW RATE OF SPEED TO 60 MPH OR TRYING TO PARK WHEN APPLYING THE BRAKES THE PEDAL MADE COMPLETE CONTACT WITH THE FLOOR. HE HAD TO CONTINUE TO ENGAGE THE BRAKES UNTIL THE PEDAL EXTENDED NORMALLY. THE DEALER STATED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE REPAIR WAS PERFORMED A MONTH AGO AND THE FAILURE CONTINUED TO OCCUR ON A DAILY BASIS. DURING COLD TEMPERATURES THE FAILURE DIDN'T OCCUR. THE CONTACT WAS AWARE OF RECALL CAMPAIGN# 05V379000 CONCERNI…
Owner-reported narrative. 51,900 miles reported. Look up ODI 10187700 at NHTSA ↗
Owner report 10201526 · 2007-08-29 (August 29, 2007)
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500 HD. WHILE DRIVING 10 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE ABS ACTIVATED. THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. NO WARNING INDICATOR LIGHTS WERE PRESENT. THE CONTACT RECEIVED RECALL NOTICE NUMBER 05068 AND NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE DEALER STATED THAT THEY CLEANED THE WHEEL SENSOR SPEED CONTROL AND AFTER TEST DRIVING THE VEHICLE, THE ABS CONTINUED TO FAIL. THE DEALER ALSO ADVISED THE CONTACT THAT THERE IS A $9…
Owner-reported narrative. 57,200 miles reported. Look up ODI 10201526 at NHTSA ↗
Owner report 10436422 · 2011-11-18 (November 18, 2011)
WHILE DRIVING, THE AUTOMATIC TRANSMISSION SHIFTS ABRUPTLY CAUSING THE TRUCK TO JUMP FORWARD. THE TRANSMISSION WILL CONTINUE TO SHIFT HARD THROUGH ALL GEARS UNTIL TRUCK HAS BEEN STOPPED AND SHUT OFF FOR A PERIOD OF TIME. THIS IS AN INTERMITTENT OCCURRENCE. IT HAS HAPPENED APPROX. 5 TIMES FROM 24000 MILES TIL NOW AT 31000 MILES OVER A PERIOD OF 6 MONTHS. DEALER CHECKED TRANSMISSION AND STATES THAT FLUID IS BURNT, SLIPS IN SECOND GEAR AND RECOMMENDS A NEW TRANSMISSION INSTEAD OF REPAIR. THERE ARE SEVERAL FACTORS THAT NEED TO BE TAKEN INTO CON…
Owner-reported narrative. 24,000 miles reported. Look up ODI 10436422 at NHTSA ↗
Owner report 10439998 · 2011-12-14 (December 14, 2011)
THIS IS A FOLLOW UP TO MY PREVIOUS COMPLAINT. FIRST THERE IS A CORRECTION WITH THE DATE OF INCIDENT. THE CORRECT DATE SHOULD READ 06/01/2011 NOT 2010. AFTER TALKING FURTHER WITH GM CUSTOMER SERVICE AND NEVER GETTING A REASSURANCE THAT THEY ARE CONSIDERING HELPING COVER THE COST OF REPAIR, I HAVE SINCE TAKEN THE TRUCK TO A LOCAL INDEPENDENT TRANSMISSION REPAIR SPECIALIST THAT REPAIRS VEHICLES FOR THE MUNICIPALITY I WORK FOR. THEY GAVE THE SAME DIAGNOSIS WITH THE SAME MALFUNCTION CODE. THEY ALSO INFORMED ME OF A TECHNICAL SERVICE BULLETIN TH…
Owner-reported narrative. Look up ODI 10439998 at NHTSA ↗
Owner report 10561475 · 2014-01-25 (January 25, 2014)
AT APPROXIMATELY 50 MPH COOLANT LOSS FROM A CRACKED CYLINDER HEAD SENT A SIGNAL TO THE ECM TO SHUT DOWN THE ENGINE WHICH CAUSED THE LOSS OF POWER STEERING AND CONTROL. WEATHER CONDITIONS WERE SNOW AND WIND AND I WAS FOLLOWING TWO DRY TRACKS IN THE ROAD, UPON LOSS OF POWER THE TRUCK DRIFTED ONTO AN AREA OF ROAD COVERED IN SNOW WHICH NEARLY CARRIED ME OFF INTO A DITCH. ON A DRY DAY IF THIS HAD OCCURRED INERTIA WOULD HAVE TAKEN ME ON TO A SOFT SHOULDER SO IN THIS INSTANCE THE COLD WEATHER AND SNOW ACTUALLY HELPED THE TRUCK FROM DRIFTING TOO FAR OF…
Owner-reported narrative. 121,138 miles reported. Look up ODI 10561475 at NHTSA ↗