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U.S. public vehicle records

2002 Chevrolet EXPRESS 1500 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

10 owner complaints analyzed

0 distinct recall campaigns

37,000 mi median reported failure mileage

Scope: 2002 model year. Data snapshot: . 7 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Tires is the most frequently named component, appearing in 2 of 10 complaints (20.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting110.0%
Braking behavior110.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Tires
2
Engine And Engine Cooling
1
Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe
1
Latches/Locks/Linkages
1
Power Train:Automatic Transmission
1
Seat Belts
1
Seats
1
Service Brakes
1
Component breakdown data
CategoryCount
Tires2
Engine And Engine Cooling1
Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe1
Latches/Locks/Linkages1
Power Train:Automatic Transmission1
Seat Belts1
Seats1
Service Brakes1

Tires: 2; Engine And Engine Cooling: 1; Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe: 1; Latches/Locks/Linkages: 1; Power Train:Automatic Transmission: 1; Seat Belts: 1; Seats: 1; Service Brakes: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
3
50,000 to 74,999
1
75,000 to 99,999
0
100,000 to 149,999
2
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9993
50,000 to 74,9991
75,000 to 99,9990
100,000 to 149,9992
150,000 and above0

Under 25,000: 1; 25,000 to 49,999: 3; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 2; 150,000 and above: 0

25,000 to 49,999 miles has the most reports with usable mileage (3). 3 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2007
2
2008
4
2010
1
2013
1
2014
1
2015
1
Complaints over time data
CategoryCount
20072
20084
20101
20131
20141
20151

2007: 2; 2008: 4; 2010: 1; 2013: 1; 2014: 1; 2015: 1

Pattern summary

Tires leads the component reports. Transmission and shifting appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10182905 · 2007-02-18 (February 18, 2007)

TWO WEEKS AGO OUR 4 YEAR OLD 1500 EXPRESS VAN, A CONVERSION VAN, DEVELOPED TRANSMISSION PROBLEMS. THE STICKER PRICE WAS OVER $55,000. THE MILEAGE IS 42,000 MILES. WHEN THE CHEVY DEALERSHIP TOLD ME THAT THE REPAIR COST WOULD BE OVER $3,000, IT PROMPTED ME TO CALL GM CUSTOMER SERVICE. THE RESULT WAS APPROXIMATELY $500 OFF OF THE TRANSMISSION REPAIR, OR A $1,000 BUY OUT TO BE APPLIED TO A PURCHASE OF A NEW GM VEHICLE. THE REASON WE DECIDED TO PURCHASE OUR SECOND CHEVY VAN WAS BECAUSE WE HAD VERY GOOD LUCK WITH OUR 1998 VAN. I USE THE WORD …

Owner-reported narrative. Look up ODI 10182905 at NHTSA ↗

Owner report 10544234 · 2013-09-18 (September 18, 2013)

BRAKES FAILED WITH NO WARNING. UPON INSPECTION IT WAS DETERMINED THAT BRAKE LINES BURST DUE TO RUSTING.

Owner-reported narrative. 105,235 miles reported. Look up ODI 10544234 at NHTSA ↗