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U.S. public vehicle records

2002 Chevrolet AVALANCHE problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

444 owner complaints analyzed

2 distinct recall campaigns

50,500 mi median reported failure mileage

Scope: 2002 model year. Data snapshot: . 312 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Service Brakes is the most frequently named component, appearing in 54 of 444 complaints (12.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior20646.4%
Steering behavior286.3%
Transmission and shifting184.1%
Engine operation153.4%
Electrical and battery issues122.7%
Fuel system concerns112.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes
54
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
45
Service Brakes, Hydraulic
37
Structure:Body:Tailgate:Hinge And Attachments
32
Parking Brake
28
Engine And Engine Cooling
16
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor
16
Structure
14
Component breakdown data
CategoryCount
Service Brakes54
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip45
Service Brakes, Hydraulic37
Structure:Body:Tailgate:Hinge And Attachments32
Parking Brake28
Engine And Engine Cooling16
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor16
Structure14

Service Brakes: 54; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 45; Service Brakes, Hydraulic: 37; Structure:Body:Tailgate:Hinge And Attachments: 32; Parking Brake: 28; Engine And Engine Cooling: 16; Service Brakes, Hydraulic:Foundation Components:Disc:Rotor: 16; Structure: 14

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
67
25,000 to 49,999
85
50,000 to 74,999
57
75,000 to 99,999
46
100,000 to 149,999
38
150,000 and above
19
Reported problems by failure mileage data
CategoryCount
Under 25,00067
25,000 to 49,99985
50,000 to 74,99957
75,000 to 99,99946
100,000 to 149,99938
150,000 and above19

Under 25,000: 67; 25,000 to 49,999: 85; 50,000 to 74,999: 57; 75,000 to 99,999: 46; 100,000 to 149,999: 38; 150,000 and above: 19

25,000 to 49,999 miles has the most reports with usable mileage (85). 132 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2001
3
2002
38
2003
65
2004
99
2005
83
2006
35
2007
11
2008
5
2009
7
2010
10
2011
12
2012
15
2013
30
2014
25
2015
4
2022
1
2023
1
Complaints over time data
CategoryCount
20013
200238
200365
200499
200583
200635
200711
20085
20097
201010
201112
201215
201330
201425
20154
20221
20231

2001: 3; 2002: 38; 2003: 65; 2004: 99; 2005: 83; 2006: 35; 2007: 11; 2008: 5; 2009: 7; 2010: 10; 2011: 12; 2012: 15; 2013: 30; 2014: 25; 2015: 4; 2022: 1; 2023: 1

Pattern summary

Service Brakes leads the component reports. Braking behavior appears in 206 complaint narratives. Steering behavior appears in 28 complaint narratives. Transmission and shifting appears in 18 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10000328 · 2002-12-20 (December 20, 2002)

BRAKE PEDAL GOES TO THE FLOOR WHEN APPLYING BRAKES TO COME TO A STOP. THIS HAS HAPPENED FIVE (5) TIMES. TS

Owner-reported narrative. 24,042 miles reported. Look up ODI 10000328 at NHTSA ↗

Owner report 10001053 · 2002-12-17 (December 17, 2002)

CONSUMER STATES THAT WHEN MAKING RIGHT TURNS THE VEHICLE STALLS RESULTING IN LOSS OF STEERING CONTROL AND BRAKES. PROBLEM IS INTERMITTENT BUT BECOMING MORE FREQUENT. TS

Owner-reported narrative. 28,366 miles reported. Look up ODI 10001053 at NHTSA ↗

Owner report 10017067 · 2003-05-05 (May 5, 2003)

FRONT END SHAKES AFTER GOING OVER PAVEMENT JOINT OR SMALL BUMP IN ROAD SURFACE. VERY NOTICEABLE AT SPEEDS OF 50 TO 55. STEERING WHEEL THEN START DOING SAME, APPLYING BRAKES MAKE IT STOP. PASSENGERS IN VEHICLE MADE COMMENT OF CONDITION. DEALER STATED IT'S A TRUCK, THAT'S HOW THEY RIDE. *JB

Owner-reported narrative. 18,500 miles reported. Look up ODI 10017067 at NHTSA ↗

Owner report 10002621 · 2003-01-13 (January 13, 2003)

TRANSMISSION/DRIVELINE FAILURE

Owner-reported narrative. 14,000 miles reported. Look up ODI 10002621 at NHTSA ↗

Owner report 10049490 · 2003-12-09 (December 9, 2003)

2002 CHEVROLET AVALANCHE 2500 HAS A MISS IN THE ENGINE AT HIGHWAY SPEEDS THAT CANNOT BE FIXED AT THE DEALERSHIP. CHEVROLET SAYS IT IS "ENGINE FADE AND A STIFF SUSPENSION". IT IS A POWER TRAIN PROBLEM, PERHAPS IN THE TRANSMISSION. IT IS NOTICEABLE WITH OR WITHOUT CRUISE CONTROL ON AND PRONOUNCED WHEN CLIMBING HILLS OR TOWING ANY LOAD. THE DEALER (LARRY GREEN CHEVROLET IN BLYTHE CA AND CHEVROLET)BOTH HAVE OPEN FILES ON THE PROBLEM. ANOTHER VEHICLE FROM THE SAME DEALER WAS REPURCHASED BY CHEVROLET AND THE REPLACEMENT VEHICLE HAS THE SAME PROBLEM. …

Owner-reported narrative. Look up ODI 10049490 at NHTSA ↗

Owner report 10006957 · 2003-02-11 (February 11, 2003)

THE VEHICLE STALLED.*JB VEHICLE STALLED OUT IN MIDDLE OF TRAFFIC. VEHICLE IN REPAIR SHOP 4 TIMES. DEALERSHIP CHECKED IDLE SPEED AND FUEL PRESSURE, ENGINE WIRING HARNESS JUNCTION BLOCK ASSEMBLY REPLACED. REPLACED TANK TO ENGINE RETURN. PCM REPLACED. FUEL SENDER AND PUMP ASSEMBLY REPLACED. HOWEVER PROBLEM STILL EXIST. IGNITION KEY WARNING SWITCH WAS INOPERATIVE AND HAD TO BE REPLACED.

Owner-reported narrative. 7,840 miles reported. Look up ODI 10006957 at NHTSA ↗

Owner report 10059702 · 2004-02-24 (February 24, 2004)

VENTILATION SYSTEM LEAKED WATER INTO THE PASSENGER'S COMPARTMENT. AS A RESULT, WATER BLEW OUT THE ELECTRICAL SYSTEM FOR THE RADIO SPEAKERS. *AK

Owner-reported narrative. 43,000 miles reported. Look up ODI 10059702 at NHTSA ↗

Owner report 10051383 · 2003-12-30 (December 30, 2003)

VERY DIFFICULT TO FILL FUEL TANK. MUST HOLD NOZZLED TIGHTLY AGAINST FILLER OPENING. I HAVE COMPLAINED TO THE DEALER ABOUT THIS SINCE I PURCHASED IT. THEY "FIXED" IT, BUT THE DIFFICULTY CONTINUES.

Owner-reported narrative. 10 miles reported. Look up ODI 10051383 at NHTSA ↗

Owner report 10088567 · 2004-08-25 (August 25, 2004)

GAS TANK AND FUEL SYSTEM BECAME CONTAMINATED WITH RUST AND WAS CLOGGING THE FUEL INJECTORS. CHEVROLET DEALER REPLACED 2 FUEL INJECTORS AND FUEL LINES AND CLEANED EXISTING GAS TANK. $1300 WORTH OF REPAIRS.*AK

Owner-reported narrative. 41,000 miles reported. Look up ODI 10088567 at NHTSA ↗