Cadillac XTS steering problems
23 complaint narratives mention steering terms.
Key facts
224 owner complaints analyzed
10 distinct recall campaigns
47,000 mi median reported failure mileage
Scope: 2013 to 2019 model years. Data snapshot: . 149 complaints include usable failure mileage.
Steering behavior evidence
23 of 224 complaints match this topic (10.3%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10615833 · 2014-07-23 (July 23, 2014)
IN LIGHT OF THE RECENT GM'S RECALL FOR FAULTY IGNITION SWITCHES, THESE CAR HAVE A PROBLEM TOO! IT IS WAY TO EASY TO ACCIDENTALLY SHUT THE CAR OFF BY TOUCHING THE STOP START BUTTON ON THE DASH. WE DID THIS AT A STOP LIGHT AND HAD TO PUT THE CAR IN PARK AND STEP ON THE BRAKE TO RESTART IT. I LATER TESTED WHAT WOULD HAPPEN WHILE THE CAR WAS MOVING AT 35 MPH IF THE STOP/START BUTTON WAS HIT. THE CAR SHUT OFF AND THERE WERE NO POWER BRAKES OR POWER STEERING. I IMAGINE THE AIR BAGS WOULDN'T WORK EITHER. TO RESTART THE CAR, IT NEEDS TO BE IN PARK OR N…
Owner-reported narrative. 18,000 miles reported. Look up ODI 10615833 at NHTSA ↗
Owner report 10650176 · 2014-10-27 (October 27, 2014)
S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM CONSTITUENT RE COPY OF A LETTER TO THE GENERAL MOTORS COMPANY, PROBLEM WITH HIS XTS 2013 CADILLAC. *SMD THE CONSUMER STATED THE REAR HEATED SEATS TURNED ON BY THEMSELVES. ALSO, THE STEERING WOULD MAKE A KNOCKING SOUND, WHILE PARALLEL PARKING OR MAKING A SHARP TURN. THE DEALER CHANGED THE STEERING MECHANISM. HOWEVER, THE NOISE WAS STILL PRESENT. *JB THE DEALER INFORMED THE CONSUMER, THE NOISE WAS NORMAL. UPDATED 12/01/14. *JB
Owner-reported narrative. Look up ODI 10650176 at NHTSA ↗
Owner report 10884790 · 2016-07-14 (July 14, 2016)
TL* THE CONTACT OWNS A 2013 CADILLAC XTS EQUIPPED WITH LIONSHEAD TRAIL EXPRESS TIRES, SIZE: 225/75R15. WHILE DRIVING 50 MPH, THE STEERING WHEEL AND FRONT END VIBRATED VIOLENTLY. THE VEHICLE WAS DRIVEN TO A TIRE SHOP WHERE THE TECHNICIAN STATED THAT THE TIRE TREAD SEPARATED AND THE TIRES NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 42,700 AND THE TIRE FAILURE MILEAGE WAS 42,762.
Owner-reported narrative. 42,700 miles reported. Look up ODI 10884790 at NHTSA ↗
Owner report 10916496 · 2016-10-17 (October 17, 2016)
CAR LOST ENGINE POWER, POWER STEERING, POWER BREAKS AND ALL ELECTRICAL FUNCTION EXCEPT FOR HAZARD LIGHTS. THIS HAS HAPPENED 7 TIMES AND I HAVE TAKEN IT FOR TWO REPAIRS. I HAVE TO CRUISE TO A STOP AND RESTART THE VEHICLE.
Owner-reported narrative. 30,000 miles reported. Look up ODI 10916496 at NHTSA ↗
Owner report 11101663 · 2018-06-13 (June 13, 2018)
RADIO, NAVIGATION, CD, ANY MEDIA CONNECTION: CANNOT ACCESS ANYTHING EXCEPT THE 5 SAVED STATIONS CAN BE ACCESSED BY THE CONTROLS ON THE STEERING WHEEL. POWER WINDOWS: ON TWO OCCASIONS WE FOUND ALL FOUR WINDOWS DOWN AND THE CAR WAS LOCKED. FIRST TIME, WHEN WE RETURNED TO OUR VEHICLE IN A WALMART PARKING LOT. SECOND TIME, THE VEHICLE WAS PARKED AND LOCKED IN OUR CARPORT.
Owner-reported narrative. 37,500 miles reported. Look up ODI 11101663 at NHTSA ↗