Cadillac OPTIQ problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
15 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2025 to 2026 model years. Data snapshot: . 0 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Forward Collision Avoidance: Automatic Emergency Braking is the most frequently named component, appearing in 4 of 15 complaints (26.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 4 | 26.7% |
| Steering behavior | 1 | 6.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Forward Collision Avoidance: Automatic Emergency Braking | 4 |
| Electrical System | 3 |
| Unknown Or Other | 3 |
| Service Brakes | 2 |
| Air Bags | 1 |
| Back Over Prevention: Rearview System Braking | 1 |
| Back Over Prevention: Warnings | 1 |
| Forward Collision Avoidance: Adaptive Cruise Control | 1 |
Forward Collision Avoidance: Automatic Emergency Braking: 4; Electrical System: 3; Unknown Or Other: 3; Service Brakes: 2; Air Bags: 1; Back Over Prevention: Rearview System Braking: 1; Back Over Prevention: Warnings: 1; Forward Collision Avoidance: Adaptive Cruise Control: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 15 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 6 |
| 2026 | 9 |
2025: 6; 2026: 9
Pattern summary
Forward Collision Avoidance: Automatic Emergency Braking leads the component reports. Braking behavior appears in 4 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11739920 · 2026-05-25 (May 25, 2026)
I am filing this safety complaint regarding my 2025 Cadillac Optiq with approximately 6,500 miles. On May 25, 2026, during rainy/wet road conditions, the vehicle failed to stop normally on two separate occasions while I was approaching stop signs at low speed. I was driving cautiously and was not speeding due to the rain. During the braking events, the vehicle displayed an “ABS Active” message/indicator, but the vehicle did not decelerate or stop as expected. I had to continue attempting to brake, and the vehicle traveled farther than it shoul…
Owner-reported narrative. Look up ODI 11739920 at NHTSA ↗
Owner report 11755656 · 2026-08-08 (August 8, 2026)
On or around [XXX], while driving at approximately 40 mph, the automatic emergency braking / auto collision assist system on my 2025 Cadillac OPTIQ (VIN: [XXX]) activated without warning and brought the vehicle to a sudden stop. There was no obstacle, pedestrian, or hazard present in the roadway ahead of the vehicle at the time of activation. The vehicle was brought to Moore Cadillac, Chantilly, Virginia (RO# [XXX], check-in January 9, 2026). The dealership technician was unable to duplicate the concern on a diagnostic road test but found that…
Owner-reported narrative. Look up ODI 11755656 at NHTSA ↗
Owner report 11702646 · 2025-12-03 (December 3, 2025)
On November 24, 2025, I discovered that multiple connected and safety-related systems on my 2025 Cadillac Optiq had stopped functioning. We believe a GM over-the-air software update was installed the weekend prior, and the dealer has inferred that the update may have caused the failure. We brought the car into the dealership on November 26th. The car was "fixeed" and we picked it up on December 2nd. Before we were able to leave the lot, the telematic system broke again. The dealership inspected the vehicle and confirmed that the telematics mo…
Owner-reported narrative. Look up ODI 11702646 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2025 | 2 |
| 2026 | 2 |
2025: 2; 2026: 2