Cadillac ESCALADE NA problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
17 owner complaints analyzed
4 distinct recall campaigns
514 mi median reported failure mileage
Scope: 2021 to 2021 model years. Data snapshot: . 5 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Engine is the most frequently named component, appearing in 7 of 17 complaints (41.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 5 | 29.4% |
| Steering behavior | 2 | 11.8% |
| Transmission and shifting | 1 | 5.9% |
| Engine operation | 1 | 5.9% |
| Electrical and battery issues | 1 | 5.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 7 |
| Electrical System | 3 |
| Service Brakes | 3 |
| Unknown Or Other | 2 |
| Air Bags | 1 |
| Exterior Lighting | 1 |
| Exterior Lighting:Back Up Lights | 1 |
| Forward Collision Avoidance: Adaptive Cruise Control | 1 |
Engine: 7; Electrical System: 3; Service Brakes: 3; Unknown Or Other: 2; Air Bags: 1; Exterior Lighting: 1; Exterior Lighting:Back Up Lights: 1; Forward Collision Avoidance: Adaptive Cruise Control: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 12 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 1 |
| 2021 | 7 |
| 2022 | 3 |
| 2023 | 6 |
2020: 1; 2021: 7; 2022: 3; 2023: 6
Pattern summary
Engine leads the component reports. Braking behavior appears in 5 complaint narratives. Steering behavior appears in 2 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11422597 · 2021-06-28 (June 28, 2021)
When driving on the city streets of Chicago I approached a movable bridge which spans the Illinois river. The bridge deck was constructed of steel. As I was about to begin crossing the bridge my car brakes locked up completely, sending the vehicle into a short skid. Fortunately, the car behind me was not tailgating me or I most certainly would have been struck in the back of the vehicle. This is a brand new vehicle which I took delivery of on May 14, 2021. There were no warning lights or indications that anything was malfunctioning on the …
Owner-reported narrative. Look up ODI 11422597 at NHTSA ↗
Owner report 11422643 · 2021-06-28 (June 28, 2021)
I recently purchased a 2021 Cadillac Escalade with Supercruise driver assistance system. There have been at least 5 instances where I attempted to turn off the Supercruise function and the system does not allow me to regain control of the vehicle. For example, I will turn off the Supercruise fuction by hitting the Supercruise function on the steering wheel and it will begin to flash red on the steering wheel. I will move the steering wheel slightly to let the system know I am taking control of the vehicle but the vehicle does not recognize m…
Owner-reported narrative. Look up ODI 11422643 at NHTSA ↗
Owner report 11517768 · 2023-04-19 (April 19, 2023)
On 2/21/23, at 1245, I hit the rear bumper of my 2021 Cadillac Escalade when I backed up after I had scraped the driver side of my door panel as I drive thru a gated parking area. I started driving forward, turned left onto the back row of parking area. Suddenly the car accelerated very fast like from 0-60 mph. I quickly tried to step on the brake but the car kept accelerating. I tried to steer the steering wheel away from a parked car that it was headed directly for. The steering wheel locked & wouldn’t turn. The car proceeded to hit a Hyu…
Owner-reported narrative. Look up ODI 11517768 at NHTSA ↗
Owner report 11554219 · 2023-11-08 (November 8, 2023)
The contact owns a 2021 Cadillac Escalade. The contact stated that while driving approximately 70 MPH, the message "Service Transmission Now - Unable to Shift Soon" was displayed. The vehicle was later driven to the local dealer however, the cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was approximately 39,000.
Owner-reported narrative. 39,000 miles reported. Look up ODI 11554219 at NHTSA ↗
Owner report 11438218 · 2021-10-26 (October 26, 2021)
5/19/2021, Engine Vibrating, vehicle stall, 3 days repair. Ignition wiring bad/ replaced 5/28/2021, Engine Vibrating, Vehicle stop running, 3 day repair/electric module burn/temporary repair by Georgia car dealer. 6/3/2021 taken to NY dealer to repair 5/28/2021 problems, 15 Day to repair. 10/12/2021 Engine vibrating, passenger compartment filled with smoke, valve lifter crack, vehicle parked on dealers parking lot for 15 day, has not been repair. Vehicle has spent 35 total days in car dealers for different engine problems. On all occasions d…
Owner-reported narrative. Look up ODI 11438218 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2021 | 4 |
2021: 4
Year-by-year records
| Model year | Complaints | Recalls | Change in recalls |
|---|---|---|---|
| 2021 | 17 | 4 | Not available |