2004 Buick REGAL problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
66 owner complaints analyzed
2 distinct recall campaigns
90,963 mi median reported failure mileage
Scope: 2004 model year. Data snapshot: . 45 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 31 of 66 complaints (47.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 11 | 16.7% |
| Engine operation | 10 | 15.2% |
| Braking behavior | 8 | 12.1% |
| Electrical and battery issues | 7 | 10.6% |
| Transmission and shifting | 3 | 4.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 31 |
| Engine | 18 |
| Engine And Engine Cooling | 6 |
| Electronic Stability Control (Esc) | 5 |
| Steering | 5 |
| Power Train | 3 |
| Unknown Or Other | 3 |
| Electrical System:Ignition:Switch | 2 |
Electrical System: 31; Engine: 18; Engine And Engine Cooling: 6; Electronic Stability Control (Esc): 5; Steering: 5; Power Train: 3; Unknown Or Other: 3; Electrical System:Ignition:Switch: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 9 |
| 75,000 to 99,999 | 17 |
| 100,000 to 149,999 | 11 |
| 150,000 and above | 2 |
Under 25,000: 3; 25,000 to 49,999: 3; 50,000 to 74,999: 9; 75,000 to 99,999: 17; 100,000 to 149,999: 11; 150,000 and above: 2
75,000 to 99,999 miles has the most reports with usable mileage (17). 21 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2004 | 1 |
| 2005 | 4 |
| 2006 | 1 |
| 2008 | 1 |
| 2009 | 3 |
| 2011 | 1 |
| 2012 | 1 |
| 2014 | 14 |
| 2015 | 10 |
| 2016 | 20 |
| 2017 | 3 |
| 2018 | 3 |
| 2019 | 2 |
| 2020 | 2 |
2004: 1; 2005: 4; 2006: 1; 2008: 1; 2009: 3; 2011: 1; 2012: 1; 2014: 14; 2015: 10; 2016: 20; 2017: 3; 2018: 3; 2019: 2; 2020: 2
Pattern summary
Electrical System leads the component reports. Steering behavior appears in 11 complaint narratives. Engine operation appears in 10 complaint narratives. Braking behavior appears in 8 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10149702 · 2006-02-08 (February 8, 2006)
COMMENTS: SAFETY ISSUE: IN AN EMERGENCY SITUATION WHERE I NEED MY HORN TO SOUND, I HAVE DIFFICULTY FINDING THE "RIGHT" SPOT ON MY STEERING WHEEL TO SOUND THE HORN, AS THE WHEEL MAY NOT BE STRAIGHT AT THAT TIME, BUT TURNED RIGHT OR LEFT. ALSO, I MAY BE MORE CONCERNED TO SEE THE TRAFFIC SITUATION AND CANNOT SAFELY LOOK DOWN FOR THE HORN SYMBOL. ON OLDER CARS BEFORE AIR BAGS, THAT WAS NOT A PROBLEM. I PLACED A SMALL STICKER OVER THE HORN SYMBOLS ON MY TWO CARS. NOW, AT A GLANCE, I CAN SEE EXACTLY WHERE TO PRESS THE STEERING WHEEL FOR THE HORN TO S…
Owner-reported narrative. Look up ODI 10149702 at NHTSA ↗
Owner report 10485466 · 2012-11-10 (November 10, 2012)
1ST TIME VEHICLE WHEELS AND STEERING COMPLETELY LOCKED UP WHEN MAKING A RIGHT TURN BLOCKING TRAFFIC AND HAD TO BE TOWED AFTER POLICE AND NO ONE COULD RELEASE IT. AFTER HAVING TOWED THE VEHICLE TO MY HOME. I WAS ABLE TO RELEASE THE LOCK AND TESTED IT BEFORE I DECIDED TO DRIVE IT TO A GAS STATION FOR GAS. AS I PULLED OUT OF THE GAS STATION THE VEHICLE LOCKED UP AGAIN BLOCKING TWO LANES OF TRAFFIC COMING AT ME ON A 4 LANE COUNTY ROAD. I SENT A LETTER TO GM REPORTING THE PROBLEM AND THE REPAIR THAT WAS DONE, BUT I AM VERY CONCERNED THAT THERE …
Owner-reported narrative. 25,000 miles reported. Look up ODI 10485466 at NHTSA ↗
Owner report 10573438 · 2014-03-19 (March 19, 2014)
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT THE IGNITION MODULE FAILED, CAUSING THE VEHICLE TO STALL SPORADICALLY AND WITHOUT WARNING. THE CONTACT WOULD SHIFT FROM PARK TO NEUTRAL BEFORE ATTEMPTING TO RESTART THE VEHICLE. ADDITIONALLY, THE INSTRUMENT PANEL LIGHTS WOULD FLICKER INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. THE FAILURE LATER RECURRED AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE IGNITION SWITCH WAS REPAIRED BUT TO NO AVAIL. THE DEALER …
Owner-reported narrative. 97,650 miles reported. Look up ODI 10573438 at NHTSA ↗
Owner report 10578984 · 2014-04-10 (April 10, 2014)
FIRST TIME MY CAR STALLED AND HAD THE IGNITION SWITCH REPLACED WAS 15 MONTHS AFTER PURCHASING IT FROM A BUICK DEALER. BEGINNING 9/2011 CAR BEGAN STALLING AT MANY AND VARIOUS TIMES. I ATTEMPTED TO HAVE THIS REPAIRED - TAKING TO MY BUICK DEALER ON MANY OCCASIONS AND TO MY LOCAL AUTO MECHANIC MAKING REPAIRS AS SUGGESTED AND STILL MY CAR CONTINUED TO STALL, MOST RECENT TIME OF STALLING - OCT. 2013 - HAD BUICK DEALER AGAIN CHECK AND RESEARCH TECHNICAL DOCUMENTS TO SEE WHAT COULD BE CAUSING THIS PROBLEM - BUICK COULD NOT FIND ANYTHING EVEN AFTER I …
Owner-reported narrative. 24,524 miles reported. Look up ODI 10578984 at NHTSA ↗
Owner report 10138819 · 2005-09-29 (September 29, 2005)
COMPLAINT REGARDING AIR BAG LIGHT & LOW TIRE LIGHT CAME ON SEVERAL TIMES CONSUMER HAD VEHICLE SERVICE AND ONCE OFF THE SERVICE LOT ALL DASH LIGHTS CAME ON. *TS THE TRUN SIGNAL AND WIPER MOTOR HAD TO BE REPLACED. THE HUB ASSEMBLT HARNESS HAD TO BE REPALCED. THE CHECK ENGINE LIGHT ILLUMINATED ALONG WITH THE NO TRAC AND ABS LIGHT. *NM
Owner-reported narrative. Look up ODI 10138819 at NHTSA ↗
Owner report 10576480 · 2014-04-01 (April 1, 2014)
DRIVING DOWN THE ROAD AT 30 MPH WITHOUT NOTICE THE CAR TURNED OFF WITH NO APPARENT REASON. CAUSING THE CAR TO LOOSE POWER STEERING, POWER BRAKES, AND RAPID LOSS OF SPEED IN A BUSY DOWNTOWN SETTING. THIS HAS HAPPENED 4 OTHER TIMES SINCE THEN. WE HAVE READ OTHER COMPLAINTS ON FORUMS RECENTLY AND EVERYONE WHO HAS REPLACED THEIR IGNITION SWITCH HAS NOT HAD A PROBLEM SINCE. WE WOULD LIKE THIS INVESTIGATED BECAUSE BUICKS ARE NOT ON THE LIST AT THIS TIME FOR THE NATIONAL RECALL. *TR
Owner-reported narrative. 130,000 miles reported. Look up ODI 10576480 at NHTSA ↗
Owner report 10595338 · 2014-05-31 (May 31, 2014)
TODAY, MAY 31, 2014, I WAS DRIVING AND SMELT A HARSH SMOKE FROM MY CAR. UPON PULLING OVER, AND TURNING THE VEHICLE OFF, ONCE STARTED AGAIN THE CAR'S STEERING WHEEL WOULD NO LONGER TURN (IT LOCKED UP). ABOUT 4 YEARS AGO I WAS DRIVING ON THE HIGHWAY WHEN THE CAR SHUT OFF AND THE STEERING WHEEL LOCKED UP. I GOT THE ELECTRICAL SYSTEM REPLACED. BETWEEN THAT TIME AND NOW, LIGHTS DIM ON AND OFF, AT ONE POINT LIGHTS WERE FLASHING, THE GAS PEDAL BEGAN TO SCREECH SLIGHTLY AS OF YESTERDAY, AND I CAN'T LEAVE ITEMS PLUGGED INTO THE CIGARETTE LIGHTER OF THE …
Owner-reported narrative. Look up ODI 10595338 at NHTSA ↗
Owner report 10615046 · 2014-07-21 (July 21, 2014)
ENGINE STALLS AFTER FIRST STARTUP, THEN AFTER RESTART ALL WARNING LIGHTS BLINK FOR LONG PERIOD. VEHICLE STALLS WHEN STOPPING FOR A TRAFFIC SIGNAL OR SLOWING DOWN TO TURN. THEN, WHEN IGNITION SWITCH WAS TURNED TO OFF POSITION, COULD NOT REMOVE KEY, AND COULD NOT TURN ENGINE OFF. MECHANIC REPLACED IGNITION ELECTRICAL SWITCH, REPLACED IGNITION TUMBLER ASSEMBLY, MADE NEW KEYS. WE SPENT $1,171.01 FOR THESE REPAIRS. WROTE A LONG LETTER TO BUICK CUSTOMER ASSISTANCE CENTER ON JULY 1, 2014, AND EXPLAINED ALL THE DETAILS OF THIS IGNITION-RELATED PROB…
Owner-reported narrative. 96,000 miles reported. Look up ODI 10615046 at NHTSA ↗
Owner report 10588781 · 2014-05-16 (May 16, 2014)
I WAS DRIVING THE CAR AT 40MPH WHEN ALL OF A SUDDEN IT CUT OFF AND ALL THE GAUGE LIGHTS CAME ON. I WAS NEARLY SIDE SWIPED BY ANOTHER CAR. I RESTARTED THE CAR BUT IT WOULD NOT START. I TRIED TO START IT UP AGAIN. IT STARTED BUT WOULD NOT SHIFT OUT OF PARK. THE GAUGE LIGHTS ON THE DASH BOARD WERE STILL ON. I RESTARTED THE CAR AGAIN AND WAS ABLE TO DRIVE IT HOME; THE SIGNAL LIGHTS AND HEAD LIGHTS DID NOT WORK. WHEN I WAS FINALLY ABLE TO START IT UP AND TAKE IT TO A MECHANIC, I WAS TOLD THE PROBLEM WAS THE IGNITION SWITCH. I PAID A TOTAL OF $5…
Owner-reported narrative. 84,000 miles reported. Look up ODI 10588781 at NHTSA ↗
Owner report 10837584 · 2016-02-22 (February 22, 2016)
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT WHILE ATTEMPTING TO SHUT OFF THE VEHICLE, THE IGNITION KEY WOULD GET JAMMED. THE CONTACT STATED AFTER SHIFTING MULTIPLE TIMES, THE KEY WAS ABLE TO BE REMOVED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 93,000.
Owner-reported narrative. 93,000 miles reported. Look up ODI 10837584 at NHTSA ↗