Buick ENCORE problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
598 owner complaints analyzed
13 distinct recall campaigns
32,000 mi median reported failure mileage
Scope: 2013 to 2022 model years. Data snapshot: . 312 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 221 of 598 complaints (37.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 93 | 15.6% |
| Steering behavior | 62 | 10.4% |
| Engine operation | 50 | 8.4% |
| Electrical and battery issues | 43 | 7.2% |
| Transmission and shifting | 28 | 4.7% |
| Fuel system concerns | 8 | 1.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 221 |
| Electrical System | 84 |
| Power Train | 74 |
| Unknown Or Other | 74 |
| Air Bags | 69 |
| Fuel/Propulsion System | 62 |
| Service Brakes | 59 |
| Steering | 48 |
Engine: 221; Electrical System: 84; Power Train: 74; Unknown Or Other: 74; Air Bags: 69; Fuel/Propulsion System: 62; Service Brakes: 59; Steering: 48
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 138 |
| 25,000 to 49,999 | 61 |
| 50,000 to 74,999 | 53 |
| 75,000 to 99,999 | 37 |
| 100,000 to 149,999 | 21 |
| 150,000 and above | 2 |
Under 25,000: 138; 25,000 to 49,999: 61; 50,000 to 74,999: 53; 75,000 to 99,999: 37; 100,000 to 149,999: 21; 150,000 and above: 2
Under 25,000 miles has the most reports with usable mileage (138). 286 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 2 |
| 2014 | 20 |
| 2015 | 22 |
| 2016 | 22 |
| 2017 | 34 |
| 2018 | 43 |
| 2019 | 69 |
| 2020 | 54 |
| 2021 | 44 |
| 2022 | 36 |
| 2023 | 56 |
| 2024 | 72 |
| 2025 | 72 |
| 2026 | 52 |
2013: 2; 2014: 20; 2015: 22; 2016: 22; 2017: 34; 2018: 43; 2019: 69; 2020: 54; 2021: 44; 2022: 36; 2023: 56; 2024: 72; 2025: 72; 2026: 52
Pattern summary
Engine leads the component reports. Braking behavior appears in 93 complaint narratives. Steering behavior appears in 62 complaint narratives. Engine operation appears in 50 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10550123 · 2013-10-30 (October 30, 2013)
WITH VEHICLE IN DRIVE AND THE BRAKE APPLIED, THE VEHICLE CREEPS FORWARD AND ADDITION BRAKE PRESSURE NEED TO BE APPLIED. THIS CONTINUES UNTIL THE BRAKE PEDAL IS TO THE FLOOR. THE VEHICLE NO LONGER CREPT FORWARD WHEN THE PEDAL WAS TO THE FLOOR. *TR
Owner-reported narrative. 202 miles reported. Look up ODI 10550123 at NHTSA ↗
Owner report 10574525 · 2014-03-26 (March 26, 2014)
2013 BUICK ENCORE. CONSUMER WRITES IN REGARDS TO ABS AND ALL WHEEL DRIVE TRANSMISSION SYSTEM ISSUES. *SMD THE CONSUMER STATED THE BRAKES WOULD SQUEAK, RUB AND GRAB. ON THANKSGIVING DAY, WHILE DRIVING DOWN HIS DRIVEWAY, ON SNOWY DAY, THE ABS LOCKED UP AND THE VEHICLE WENT OFF THE ROAD INTO A PLOWED SNOW BANK, IN WHICH THE BUMPER WAS CRACKED. ALSO, AS HE WIFE WAS DRIVING, THE VEHICLE PULLED TO THE RIGHT, AS SHE BRAKED. ON TWO OCCASIONS, THE AWD DRIVE LIGHT ILLUMINATED ON THE DASHBOARD. *JB
Owner-reported narrative. Look up ODI 10574525 at NHTSA ↗
Owner report 10576467 · 2014-04-01 (April 1, 2014)
I WAS DRIVING A BUICK ENCORE, RENTAL CAR, AND AFTER USING THE WIPERS, MY HAND TOUCHED THE IGNITION KEY (BARELY TOUCHED IT) AND THE ENGINE TURNED OFF LEAVING ME WITH NO POWER STEERING OR POWER BRAKES. I MANAGED TO GET TO THE SIDE OF THE ROAD AND PUT IT INTO PARK TO RESTART THE CAR. I RETURNED IT TO THE RENTAL PLACE RIGHT AWAY AND REPORTED THE PROBLEM TO THEM. *TR
Owner-reported narrative. 7,400 miles reported. Look up ODI 10576467 at NHTSA ↗
Owner report 10671754 · 2015-01-12 (January 12, 2015)
WAS MAKING A TURN FROM A SIDE STREET AND THE POWER STEERING STOPPED WORKING AND THEN THE ENGINE SHUT OFF. WAS ABLE TO PULL INTO A PARKING SPOT NEAR THE CORNER. THE VEHICLE WOULD NOT RE-START AND HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP UPDATED STEERING WHEEL CODES. *TR
Owner-reported narrative. 16,948 miles reported. Look up ODI 10671754 at NHTSA ↗
Owner report 10587368 · 2014-05-09 (May 9, 2014)
TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT AFTER DRIVING IN REVERSE, SHE SHIFTED INTO DRIVE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 7,776. ...UPDATED 06/25/14 *BF UPDATED 06/30/2014 *JS
Owner-reported narrative. 7,776 miles reported. Look up ODI 10587368 at NHTSA ↗
Owner report 10637180 · 2014-09-18 (September 18, 2014)
TL* THE CONTACT OWNS A 2013 BUICK ENCORE. WHILE DRIVING APPROXIMATELY 80 MPH, THE VEHICLE DECELERATED AND STALLED. THE "REDUCED ENGINE POWER" WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE THROTTLE COLLAR, WHICH CONTROLLED ALL THE FUEL THAT FEEDS TO THE ENGINE, WAS DEFECTIVE. THE THROTTLE COLLAR WAS REPLACED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 7,561.
Owner-reported narrative. 7,561 miles reported. Look up ODI 10637180 at NHTSA ↗
Owner report 11154446 · 2018-11-28 (November 28, 2018)
TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING ELECTRICAL FAILURES. ONE SIDE OF THE VEHICLE WAS ABLE TO BE HEATED THROUGH THE VENTS WHILE THE OTHER SIDE WAS NOT ABLE. THE VEHICLE ALSO JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ELECTRICAL FAILURE WAS CONFIRMED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED REGARDING THE JERKING AND HEATING FAILURE. THE FAILURE MILEAGE WAS 108,000.
Owner-reported narrative. 108,000 miles reported. Look up ODI 11154446 at NHTSA ↗
Owner report 10715554 · 2015-05-10 (May 10, 2015)
AFTER OWNING MY 2014 BUICK ENCORE FOR ONLY 64 DAYS I WENT TO START THE VEHICLE AND THE CAR WOULD NOT START. I HAD THE CAR JUMPED AND DROVE IT TO THE DEALER WHO TESTED THE BATTERY AND THE BATTERY FAILED, SO THE DEALER INSTALLED A NEW BATTERY. TODAY, WHICH IS MOTHER'S DAY I WENT TO START THE VEHICLE AND THE BATTERY IS COMPLETELY DEAD AND NO LIGHTS OR ANYTHING WOULD LIGHT UP. SO AFTER HAVING A NEW BATTERY IN MY BUICK ENCORE FOR ONLY 69 DAYS I AM LEFT WITH ANOTHER TRIP TO THE DEALER TO SORT OUT SOME PROBLEM IN THE ELECTRICAL SYSTEM TO FIND OUT WHAT…
Owner-reported narrative. 14,986 miles reported. Look up ODI 10715554 at NHTSA ↗
Owner report 10873442 · 2016-06-09 (June 9, 2016)
HAD AN OIL CHANGE AT DEALER (TYPICAL 15,000 MILE CHECK). ON THE RETURN TRIP TO HOME, ENGINE STARTED TO MISS, SMOKE WAS COMING FROM BACK OF CAR LIKE OIL WAS BEING BURNED AND THE ENGINE "CHECK ENGINE LIGHT" CAME ON AND THE CAR WAS STOPPED. CALLED DEALER WHO HAD CAR TOWED TO THEIR LOCATION. WHILE WAITING FOR TOW, I CHECKED OIL LEVEL (IT WAS OVER FILLED BY AT LEAST A QUART (MAYBE MORE), DIP STICK WAS NOT SEATED PROPERLY TO CHECK OIL LEVEL. WHEN THE TOW TRUCK DRIVE ARRIVED AND HOOKED THE CAR UP TO TOW, HE INDICATED THAT THE PASSENGER SIDE BOLT THAT …
Owner-reported narrative. 13,560 miles reported. Look up ODI 10873442 at NHTSA ↗
Owner report 11010776 · 2017-07-26 (July 26, 2017)
I SUBMITTED A PRIOR REPORT. MY CAR WAS IN DRIVEWAY AND I WENT TO START IT IN THE MORNING. I HAD BEEN OUT IN EVENING PRIOR. I STARTED MY CAR AND IT SMELLED LIKE FUEL. I HAD TO TAKE IT IN AFTER I TEST DROVE IT ON WAY TO THE DEALER FOR SERVICE (LUCKY I WAS OFF THAT DAY. IT HAD A FUEL LEAK AND NEEDED A HOSE REPLACED. TO ME THIS IS A SERIOUS FAILURE OF A PART WITH ONLY APPROX. 6500 MILES ON IT.
Owner-reported narrative. 6,500 miles reported. Look up ODI 11010776 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2013 | 6 |
| 2014 | 4 |
| 2015 | 4 |
| 2016 | 2 |
| 2017 | 2 |
| 2018 | 0 |
| 2019 | 2 |
| 2020 | 2 |
| 2021 | 0 |
| 2022 | 0 |
2013: 6; 2014: 4; 2015: 4; 2016: 2; 2017: 2; 2018: 0; 2019: 2; 2020: 2; 2021: 0; 2022: 0