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U.S. public vehicle records

Buick ENCORE problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

598 owner complaints analyzed

13 distinct recall campaigns

32,000 mi median reported failure mileage

Scope: 2013 to 2022 model years. Data snapshot: . 312 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 221 of 598 complaints (37.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior9315.6%
Steering behavior6210.4%
Engine operation508.4%
Electrical and battery issues437.2%
Transmission and shifting284.7%
Fuel system concerns81.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
221
Electrical System
84
Power Train
74
Unknown Or Other
74
Air Bags
69
Fuel/Propulsion System
62
Service Brakes
59
Steering
48
Component breakdown data
CategoryCount
Engine221
Electrical System84
Power Train74
Unknown Or Other74
Air Bags69
Fuel/Propulsion System62
Service Brakes59
Steering48

Engine: 221; Electrical System: 84; Power Train: 74; Unknown Or Other: 74; Air Bags: 69; Fuel/Propulsion System: 62; Service Brakes: 59; Steering: 48

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
138
25,000 to 49,999
61
50,000 to 74,999
53
75,000 to 99,999
37
100,000 to 149,999
21
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,000138
25,000 to 49,99961
50,000 to 74,99953
75,000 to 99,99937
100,000 to 149,99921
150,000 and above2

Under 25,000: 138; 25,000 to 49,999: 61; 50,000 to 74,999: 53; 75,000 to 99,999: 37; 100,000 to 149,999: 21; 150,000 and above: 2

Under 25,000 miles has the most reports with usable mileage (138). 286 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2013
2
2014
20
2015
22
2016
22
2017
34
2018
43
2019
69
2020
54
2021
44
2022
36
2023
56
2024
72
2025
72
2026
52
Complaints over time data
CategoryCount
20132
201420
201522
201622
201734
201843
201969
202054
202144
202236
202356
202472
202572
202652

2013: 2; 2014: 20; 2015: 22; 2016: 22; 2017: 34; 2018: 43; 2019: 69; 2020: 54; 2021: 44; 2022: 36; 2023: 56; 2024: 72; 2025: 72; 2026: 52

Pattern summary

Engine leads the component reports. Braking behavior appears in 93 complaint narratives. Steering behavior appears in 62 complaint narratives. Engine operation appears in 50 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10550123 · 2013-10-30 (October 30, 2013)

WITH VEHICLE IN DRIVE AND THE BRAKE APPLIED, THE VEHICLE CREEPS FORWARD AND ADDITION BRAKE PRESSURE NEED TO BE APPLIED. THIS CONTINUES UNTIL THE BRAKE PEDAL IS TO THE FLOOR. THE VEHICLE NO LONGER CREPT FORWARD WHEN THE PEDAL WAS TO THE FLOOR. *TR

Owner-reported narrative. 202 miles reported. Look up ODI 10550123 at NHTSA ↗

Owner report 10574525 · 2014-03-26 (March 26, 2014)

2013 BUICK ENCORE. CONSUMER WRITES IN REGARDS TO ABS AND ALL WHEEL DRIVE TRANSMISSION SYSTEM ISSUES. *SMD THE CONSUMER STATED THE BRAKES WOULD SQUEAK, RUB AND GRAB. ON THANKSGIVING DAY, WHILE DRIVING DOWN HIS DRIVEWAY, ON SNOWY DAY, THE ABS LOCKED UP AND THE VEHICLE WENT OFF THE ROAD INTO A PLOWED SNOW BANK, IN WHICH THE BUMPER WAS CRACKED. ALSO, AS HE WIFE WAS DRIVING, THE VEHICLE PULLED TO THE RIGHT, AS SHE BRAKED. ON TWO OCCASIONS, THE AWD DRIVE LIGHT ILLUMINATED ON THE DASHBOARD. *JB

Owner-reported narrative. Look up ODI 10574525 at NHTSA ↗

Owner report 10576467 · 2014-04-01 (April 1, 2014)

I WAS DRIVING A BUICK ENCORE, RENTAL CAR, AND AFTER USING THE WIPERS, MY HAND TOUCHED THE IGNITION KEY (BARELY TOUCHED IT) AND THE ENGINE TURNED OFF LEAVING ME WITH NO POWER STEERING OR POWER BRAKES. I MANAGED TO GET TO THE SIDE OF THE ROAD AND PUT IT INTO PARK TO RESTART THE CAR. I RETURNED IT TO THE RENTAL PLACE RIGHT AWAY AND REPORTED THE PROBLEM TO THEM. *TR

Owner-reported narrative. 7,400 miles reported. Look up ODI 10576467 at NHTSA ↗

Owner report 10671754 · 2015-01-12 (January 12, 2015)

WAS MAKING A TURN FROM A SIDE STREET AND THE POWER STEERING STOPPED WORKING AND THEN THE ENGINE SHUT OFF. WAS ABLE TO PULL INTO A PARKING SPOT NEAR THE CORNER. THE VEHICLE WOULD NOT RE-START AND HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP UPDATED STEERING WHEEL CODES. *TR

Owner-reported narrative. 16,948 miles reported. Look up ODI 10671754 at NHTSA ↗

Owner report 10587368 · 2014-05-09 (May 9, 2014)

TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT AFTER DRIVING IN REVERSE, SHE SHIFTED INTO DRIVE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 7,776. ...UPDATED 06/25/14 *BF UPDATED 06/30/2014 *JS

Owner-reported narrative. 7,776 miles reported. Look up ODI 10587368 at NHTSA ↗

Owner report 10637180 · 2014-09-18 (September 18, 2014)

TL* THE CONTACT OWNS A 2013 BUICK ENCORE. WHILE DRIVING APPROXIMATELY 80 MPH, THE VEHICLE DECELERATED AND STALLED. THE "REDUCED ENGINE POWER" WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE THROTTLE COLLAR, WHICH CONTROLLED ALL THE FUEL THAT FEEDS TO THE ENGINE, WAS DEFECTIVE. THE THROTTLE COLLAR WAS REPLACED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 7,561.

Owner-reported narrative. 7,561 miles reported. Look up ODI 10637180 at NHTSA ↗

Owner report 11154446 · 2018-11-28 (November 28, 2018)

TL* THE CONTACT OWNS A 2013 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING ELECTRICAL FAILURES. ONE SIDE OF THE VEHICLE WAS ABLE TO BE HEATED THROUGH THE VENTS WHILE THE OTHER SIDE WAS NOT ABLE. THE VEHICLE ALSO JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ELECTRICAL FAILURE WAS CONFIRMED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED REGARDING THE JERKING AND HEATING FAILURE. THE FAILURE MILEAGE WAS 108,000.

Owner-reported narrative. 108,000 miles reported. Look up ODI 11154446 at NHTSA ↗

Owner report 10715554 · 2015-05-10 (May 10, 2015)

AFTER OWNING MY 2014 BUICK ENCORE FOR ONLY 64 DAYS I WENT TO START THE VEHICLE AND THE CAR WOULD NOT START. I HAD THE CAR JUMPED AND DROVE IT TO THE DEALER WHO TESTED THE BATTERY AND THE BATTERY FAILED, SO THE DEALER INSTALLED A NEW BATTERY. TODAY, WHICH IS MOTHER'S DAY I WENT TO START THE VEHICLE AND THE BATTERY IS COMPLETELY DEAD AND NO LIGHTS OR ANYTHING WOULD LIGHT UP. SO AFTER HAVING A NEW BATTERY IN MY BUICK ENCORE FOR ONLY 69 DAYS I AM LEFT WITH ANOTHER TRIP TO THE DEALER TO SORT OUT SOME PROBLEM IN THE ELECTRICAL SYSTEM TO FIND OUT WHAT…

Owner-reported narrative. 14,986 miles reported. Look up ODI 10715554 at NHTSA ↗

Owner report 10873442 · 2016-06-09 (June 9, 2016)

HAD AN OIL CHANGE AT DEALER (TYPICAL 15,000 MILE CHECK). ON THE RETURN TRIP TO HOME, ENGINE STARTED TO MISS, SMOKE WAS COMING FROM BACK OF CAR LIKE OIL WAS BEING BURNED AND THE ENGINE "CHECK ENGINE LIGHT" CAME ON AND THE CAR WAS STOPPED. CALLED DEALER WHO HAD CAR TOWED TO THEIR LOCATION. WHILE WAITING FOR TOW, I CHECKED OIL LEVEL (IT WAS OVER FILLED BY AT LEAST A QUART (MAYBE MORE), DIP STICK WAS NOT SEATED PROPERLY TO CHECK OIL LEVEL. WHEN THE TOW TRUCK DRIVE ARRIVED AND HOOKED THE CAR UP TO TOW, HE INDICATED THAT THE PASSENGER SIDE BOLT THAT …

Owner-reported narrative. 13,560 miles reported. Look up ODI 10873442 at NHTSA ↗

Owner report 11010776 · 2017-07-26 (July 26, 2017)

I SUBMITTED A PRIOR REPORT. MY CAR WAS IN DRIVEWAY AND I WENT TO START IT IN THE MORNING. I HAD BEEN OUT IN EVENING PRIOR. I STARTED MY CAR AND IT SMELLED LIKE FUEL. I HAD TO TAKE IT IN AFTER I TEST DROVE IT ON WAY TO THE DEALER FOR SERVICE (LUCKY I WAS OFF THAT DAY. IT HAD A FUEL LEAK AND NEEDED A HOSE REPLACED. TO ME THIS IS A SERIOUS FAILURE OF A PART WITH ONLY APPROX. 6500 MILES ON IT.

Owner-reported narrative. 6,500 miles reported. Look up ODI 11010776 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2013
6
2014
4
2015
4
2016
2
2017
2
2018
0
2019
2
2020
2
2021
0
2022
0
Recall campaigns data
CategoryCount
20136
20144
20154
20162
20172
20180
20192
20202
20210
20220

2013: 6; 2014: 4; 2015: 4; 2016: 2; 2017: 2; 2018: 0; 2019: 2; 2020: 2; 2021: 0; 2022: 0

Year-by-year records

Buick ENCORE model-year comparison
Model yearComplaintsRecallsChange in recalls
2013526Not available
2014604-2
201512440
2016792-2
20178920
2018740-2
2019842+2
20201920
202190-2
2022800