Bmw 7 SERIES problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
106 owner complaints analyzed
5 distinct recall campaigns
82,000 mi median reported failure mileage
Scope: 1995 to 2008 model years. Data snapshot: . 83 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 15 of 106 complaints (14.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 17 | 16.0% |
| Transmission and shifting | 13 | 12.3% |
| Engine operation | 7 | 6.6% |
| Electrical and battery issues | 6 | 5.7% |
| Steering behavior | 5 | 4.7% |
| Fuel system concerns | 5 | 4.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 15 |
| Electrical System | 9 |
| Power Train | 9 |
| Seats | 9 |
| Service Brakes, Hydraulic | 8 |
| Engine | 6 |
| Engine And Engine Cooling | 6 |
| Air Bags:Frontal | 4 |
Air Bags: 15; Electrical System: 9; Power Train: 9; Seats: 9; Service Brakes, Hydraulic: 8; Engine: 6; Engine And Engine Cooling: 6; Air Bags:Frontal: 4
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 9 |
| 25,000 to 49,999 | 8 |
| 50,000 to 74,999 | 20 |
| 75,000 to 99,999 | 17 |
| 100,000 to 149,999 | 22 |
| 150,000 and above | 7 |
Under 25,000: 9; 25,000 to 49,999: 8; 50,000 to 74,999: 20; 75,000 to 99,999: 17; 100,000 to 149,999: 22; 150,000 and above: 7
100,000 to 149,999 miles has the most reports with usable mileage (22). 23 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2002 | 2 |
| 2003 | 4 |
| 2004 | 6 |
| 2005 | 4 |
| 2007 | 3 |
| 2008 | 6 |
| 2010 | 14 |
| 2011 | 18 |
| 2012 | 5 |
| 2013 | 12 |
| 2014 | 9 |
| 2015 | 7 |
| 2016 | 3 |
| 2017 | 4 |
| 2018 | 7 |
| 2019 | 2 |
2002: 2; 2003: 4; 2004: 6; 2005: 4; 2007: 3; 2008: 6; 2010: 14; 2011: 18; 2012: 5; 2013: 12; 2014: 9; 2015: 7; 2016: 3; 2017: 4; 2018: 7; 2019: 2
Pattern summary
Air Bags leads the component reports. Braking behavior appears in 17 complaint narratives. Transmission and shifting appears in 13 complaint narratives. Engine operation appears in 7 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10364958 · 2010-11-08 (November 8, 2010)
TL* THE CONTACT OWNS A 1999 BMW 7 SERIES. THE CONTACT STATED WHILE DRIVING 40 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE BRAKES WERE HESITANT TO ENGAGE AND ABNORMALLY VIBRATING WHEN DECELERATING. THERE WAS ALSO A WATER LEAK IN THE GLOVE COMPARTMENT. THE DEALER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 78,000.
Owner-reported narrative. 78,000 miles reported. Look up ODI 10364958 at NHTSA ↗
Owner report 10097786 · 2004-10-26 (October 26, 2004)
BRAKES WERE NOT WORKING PROPERLY. CONSUMER WAS INFORMED THAT THE VEHICLE SHOULD NOT BE DRIVEN MORE THAN 1 MILE. HAD TO FLOOR THE BRAKES TO MAKE THE VEHICLE STOP.
Owner-reported narrative. 90,235 miles reported. Look up ODI 10097786 at NHTSA ↗
Owner report 10524645 · 2013-07-13 (July 13, 2013)
I RECENTLY FILED A COMPLAINT WITH NHTSA REGARDING THIS ISSUE WITH MY TRANSMISSION AND SINCE THEN I HAVE HAD THE OPPORTUNITY TO DO SOME RESEARCH. I AM REQUESTING THAT THE NHTSA DO SOME FURTHER INVESTIGATION OF THEIR OWN REGARDING BMW'S FAILURE TO RESOLVE THE ISSUES WITH THEIR TRANSMISSION. PLEASE REVIEW THE FOLLOWING LINKS TO SEE THE LIST OF TRANSMISSION PROBLEMS. HTTP://WWW.NOREVERSE.ORG/COMPLAINTS_COPY(1).HTML HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/BMW_TRANS.HTML - (OVER 643 COMPLAINTS) THIS IS CLEARLY A PROBLEM THAT NEEDS TO BE A…
Owner-reported narrative. 122,000 miles reported. Look up ODI 10524645 at NHTSA ↗
Owner report 10232203 · 2008-06-24 (June 24, 2008)
WHEN VEHICLE COMES TO A COMPLETE STOP ON AN INCLINE WITH THE STEERING WHEEL TURNED FULL CHOCKED TO EITHER THE LEFT OR RIGHT THE STEERING WHEEL FREEZES AND CANNOT BE TURNED TO THE OPPOSITE DIRECTION. IT WILL NOT FREE UP UNTIL I SHIFT THE TRANSMISSION IN REVERSE AND BACK UP A FEW FEET. AT THAT POINT IT WILL UNFREEZE WITH A JERK AND OPERATE CORRECTLY. THIS HAS HAPPENED ON ABOUT 6 OCCASIONS. I NOTIFIED THE LOCAL DEALER WHERE I PURCHASED THE CAR, USED WITH 52,000 MILES. IT NOW HAS 55,000 MILES AND I'VE HAD THE VEHICLE FOR ABOUT 9 MONTHS. THE D…
Owner-reported narrative. 54,500 miles reported. Look up ODI 10232203 at NHTSA ↗
Owner report 10536911 · 2013-08-23 (August 23, 2013)
CAR DOES NOT START CORRECTLY AND STALLS WHILE SITTING AT LIGHTS. IT ALSO CUTS OFF WHILE DRIVING. *TR
Owner-reported narrative. 99,000 miles reported. Look up ODI 10536911 at NHTSA ↗
Owner report 10390217 · 2011-03-15 (March 15, 2011)
TL*THE CONTACT OWNS A 2004 BMW 760LI. WHILE DRIVING ABOVE 50 MPH, THE CONTACT STATED THAT THE VEHICLE WOULD SHAKE EXCESSIVELY AND THEN STALL WITHOUT WARNING SIMILAR TO NHTSA CAMPAIGN ID NUMBER: 04V344000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM). BOTH THE DEALER AND MANUFACTURER ADVISED THE CONTACT THAT HIS VEHICLE WAS NOT INCLUDED IN THE PREVIOUS RECALL AND OFFERED NO ADDITIONAL ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGES WAS 51,600 AND THE FAILURE MILEAGES WAS 51,550.
Owner-reported narrative. 51,550 miles reported. Look up ODI 10390217 at NHTSA ↗
Owner report 10197541 · 2007-07-26 (July 26, 2007)
TL*THE CONTACT OWNS A 2004 BMW 745LI. THE CONTACT RECEIVED A WARNING FROM THE COMPUTER TO ENGAGE HIS SEAT BELT. THE SEAT BELTS WERE ALREADY ENGAGED, HOWEVER, HE CONTINUED TO RECEIVE THE MESSAGE. THE DEALER STATED THAT THERE WAS A GLITCH IN THE PROGRAM AND THEY WOULD NEED TO SERVICE THE COMPUTER. APPROXIMATELY THREE WEEKS LATER, THE FRONT PASSENGER SEAT CAUGHT FIRE. THE DEALER DID NOT PROVIDE AN EXPLANATION AS TO THE CAUSE OF THE FIRE. THE DEALER REPLACED THE LEATHER AND WIRING IN THE FRONT SEAT. THE CONTACT WAS INJURED. THE CURRENT MILE…
Owner-reported narrative. 51,200 miles reported. Look up ODI 10197541 at NHTSA ↗
Owner report 10238847 · 2008-08-19 (August 19, 2008)
TL*THE CONTACT OWNS A 2004 BMW 745I. THE CONTACT STATED THAT THE ENGINE WOULD OVERHEAT AND THE VEHICLE WOULD SHUT DOWN AND LOSE POWER. THE SAFETY MECHANISM IN THE VEHICLE WOULD SHUT DOWN IF IT SENSED A FAILURE WITH THE VEHICLE. THE FAILURE OCCURRED A TOTAL OF THREE TIMES WHILE DRIVING 40 MPH. ON ONE OCCASION, SHE WAS ABLE TO DRIVE TO THE DEALER AROUND THE CORNER AND THE OTHER TWO TIMES, SHE HAD TO HAVE THE VEHICLE TOWED TO THE DEALER. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE BECAUSE THE CODE WAS LOST. THE CONTACT SHOWED THE …
Owner-reported narrative. 44,827 miles reported. Look up ODI 10238847 at NHTSA ↗
Owner report 10087934 · 2004-09-20 (September 20, 2004)
THE HORN DID NOT WORK. AFTER COMPLAINING TO THE DEALER FOR MORE THAN 5 MONTHS. THE MANUFACTURER WAS CONTACTED AND THEY TOLD HIM THAT THE HORN ONLY WORKED IN CERTAIN PLACES BECAUSE OF THE AIR BAG. *JB THE MANUFACTURER WAS CONTACTED ABOUT THE HORN PROBLEM. THE MANUFACTURER TOLD THE CONSUMER THAT THE STEERING WHEEL WAS DESIGNED SPECIFICALLY FOR THE WAY THE AIR BAG IS SITUATED AND UNFORTUNATELY NO ADJUSTMENTS COULD BE MADE TO THE DESIGN OF THE STEERING WHEEL. *NM
Owner-reported narrative. 4,000 miles reported. Look up ODI 10087934 at NHTSA ↗
Owner report 10089256 · 2004-09-27 (September 27, 2004)
AFTER TWO WEEKS OF PURCHASE, THE VEHICLE WENT INTO NEUTRAL MODE WITH THE GEAR SHIFT STILL IN DRIVE WITHOUT WARNING. THE CONSUMER COASTED THE VEHICLE TO THE SIDE OF THE ROAD. ON A SEPARATE OCCASION, THE POWER STEERING FAILED AND BECAME DIFFICULT TO OPERATE FOR DIRECTIONAL CONTROL TWICE. ON BOTH ITEMS THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. PLEASE PROVIDE DETAILS. *JB THE CONSUMER WAS TOLD THERE WAS A 9/1/04 RECALL NOTICE TO REPROGRAM THIS MODEL VEHICLE. THE CONSUMER WAS TOLD THAT HIS VEHICLE WAS NOT DURING THIS RECALL PERIO…
Owner-reported narrative. 2,386 miles reported. Look up ODI 10089256 at NHTSA ↗
Owner report 10398484 · 2011-05-02 (May 2, 2011)
I HAVE A 1997 740IL BMW THIRD OWNER 228,000. I START TO NOTICE IN APRIL OF 2011 THAT WHEN I FUEL THE CAR UP THAT WHEN REMOVING THE GAS CAP THERE WAS A HISSING SOUND. A COUPLE OF WEEKS LATER IT STARTED LEAKING FUEL WHEN I LOOK UNDER THE CAR I SEEN THAT THE FUEL TANK ON THE DRIVER'S SIDE WAS CRUSH IN AND HAD A HOLE IN IT. I HAVE PARK THE CAR TILL I HAVE THE MONEY TO REPAIR IT. I HAVE NOT RUN OVER ANYTHING NOR HAS THE EVER BEEN IN A CRASH AND HAS BEEN KEEP VERY WELL. *TR
Owner-reported narrative. 228,800 miles reported. Look up ODI 10398484 at NHTSA ↗
Owner report 10411761 · 2011-07-11 (July 11, 2011)
IN REFERENCE TO BMW 760LI FUEL PUMP. RECENTLY HAD TO REPLACE MINE, AFTER CAR STALLED WHILE DRIVING ON THE THE HIGHWAY. CAR ALSO WAS HARD TO START, HAD TO CRANK ALONG TIME TO BUILD UP ENOUGH PRSSURE TO START. PROBLEM BECAME WORSE OVER TIME. *TT
Owner-reported narrative. 82,000 miles reported. Look up ODI 10411761 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 1995 | 0 |
| 1997 | 0 |
| 1999 | 0 |
| 2000 | 0 |
| 2001 | 0 |
| 2002 | 1 |
| 2003 | 2 |
| 2004 | 4 |
| 2005 | 1 |
| 2006 | 2 |
| 2007 | 1 |
| 2008 | 1 |
1995: 0; 1997: 0; 1999: 0; 2000: 0; 2001: 0; 2002: 1; 2003: 2; 2004: 4; 2005: 1; 2006: 2; 2007: 1; 2008: 1