2020 Audi Q5 E problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
12 owner complaints analyzed
0 distinct recall campaigns
Not available median reported failure mileage
Scope: 2020 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 4 of 12 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 5 | 41.7% |
| Electrical and battery issues | 3 | 25.0% |
| Transmission and shifting | 1 | 8.3% |
| Steering behavior | 1 | 8.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 4 |
| Engine | 4 |
| Service Brakes | 3 |
| Suspension | 2 |
| Unknown Or Other | 2 |
| Wheels | 2 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Forward Collision Avoidance: Warnings | 1 |
Electrical System: 4; Engine: 4; Service Brakes: 3; Suspension: 2; Unknown Or Other: 2; Wheels: 2; Forward Collision Avoidance: Automatic Emergency Braking: 1; Forward Collision Avoidance: Warnings: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 12 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2022 | 4 |
| 2023 | 1 |
| 2024 | 3 |
| 2025 | 4 |
2022: 4; 2023: 1; 2024: 3; 2025: 4
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 5 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11490465 · 2022-10-23 (October 23, 2022)
The vehicle is a 2020 Audi Q5 Premium Plus model with 15,525 miles on it. I was driving at 55 mph on a two lane country road and approaching an intersection at 11:55 AM ET. Road and weather conditions were perfect. Clear, sunny weather and 65 degrees. Recently paved roadway which was clear and dry. There were no vehicles in front, behind or at the intersection. No pedestrians or animals. Cruise control was off. My foot was on the accelerator pedal. Suddenly, for no apparent reason, the Audi Pre-Sense system engaged. The brakes we…
Owner-reported narrative. Look up ODI 11490465 at NHTSA ↗
Owner report 11611646 · 2024-08-29 (August 29, 2024)
Brake Booster Brake Serví Unit faulty Making noise, took t mechanic and I was told there is a technical service bulletin on this. I called Audi of Danbury and I was told there is no recall. I was told by my mechanic it can cause car t run bad and die.
Owner-reported narrative. Look up ODI 11611646 at NHTSA ↗
Owner report 11617901 · 2024-10-03 (October 3, 2024)
Jul 9 2024. Plug-in hybrid battery fire. Car plugged in at 11:10am with an empty battery. At 1:45pm we noticed white smoke emitting from the battery, (rear left near charge port). Immediately unplugged. Fire Department on scene, car pushed to street. Disconnected battery, observed heat and some black residue in the battery compartment, FD deemed it no longer an immediate threat, so they departed. At 3:02pm the battery ignited and quickly developed into fully involved car fire. FD returned at 3:08pm and extinguished the fire by 3:09. Filed an in…
Owner-reported narrative. Look up ODI 11617901 at NHTSA ↗
Owner report 11639522 · 2025-01-30 (January 30, 2025)
An Electrical Malfunction has caused several safety issues causing the car engine to idle and have "drive system malfunction" The warning system being displays on the dashboard has show not only cooling issues but issues relating to the brakes and overall engine making the car unsafe to drive. The Audi Pre-sense system engages the brakes while driving a varies fast speeds usually while on the highway.
Owner-reported narrative. Look up ODI 11639522 at NHTSA ↗
Owner report 11572738 · 2024-02-19 (February 19, 2024)
My Transmission failed to go in forward and was racing in drive. I put it reverse and that worked but put back into drive it races then makes a bang and instantly goes into drive. I had car towed to Audi of Allentown. They initially went over vehicle couldn't find issue then it did it to them. They said it had a code for solenoid. They changed valve body and it had codes so they were in contact with Audi Hotline they had them change Mechatronic unit also and the issue was solved, They sent me video, I picked up car and gave them loaner back, I …
Owner-reported narrative. Look up ODI 11572738 at NHTSA ↗