Audi E-TRON problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
150 owner complaints analyzed
13 distinct recall campaigns
12,107 mi median reported failure mileage
Scope: 2019 to 2024 model years. Data snapshot: . 22 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 75 of 150 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 68 | 45.3% |
| Braking behavior | 27 | 18.0% |
| Steering behavior | 6 | 4.0% |
| Engine operation | 4 | 2.7% |
| Transmission and shifting | 1 | 0.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 75 |
| Unknown Or Other | 32 |
| Engine | 22 |
| Fuel/Propulsion System | 16 |
| Power Train | 16 |
| Service Brakes | 16 |
| Forward Collision Avoidance: Automatic Emergency Braking | 7 |
| Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm) | 6 |
Electrical System: 75; Unknown Or Other: 32; Engine: 22; Fuel/Propulsion System: 16; Power Train: 16; Service Brakes: 16; Forward Collision Avoidance: Automatic Emergency Braking: 7; Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm): 6
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 16 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 2 |
Under 25,000: 16; 25,000 to 49,999: 3; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 2
Under 25,000 miles has the most reports with usable mileage (16). 128 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 1 |
| 2020 | 6 |
| 2021 | 7 |
| 2022 | 23 |
| 2023 | 20 |
| 2024 | 35 |
| 2025 | 31 |
| 2026 | 27 |
2019: 1; 2020: 6; 2021: 7; 2022: 23; 2023: 20; 2024: 35; 2025: 31; 2026: 27
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 68 complaint narratives. Braking behavior appears in 27 complaint narratives. Steering behavior appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11415566 · 2021-05-07 (May 7, 2021)
VEHICLE FAILED TO NOTIFY THE OPERATOR ABOUT UNUSUALLY BAD BATTERY CELL. RANGE WAS DECLINING SIGNIFICANTLY BETWEEN CHARGE CYCLES. SERVICE CENTER WAS DECLINING TO ADDRESS THE ISSUE UNTIL PROVIDED DETAILED INFORMATION AS WHY THERE IS A FAULT WITH THE HIGH VOLTAGE BATTERY. A BAD BATTERY CELL COULD RESULT IN FIRE AND DEATH.
Owner-reported narrative. 4,100 miles reported. Look up ODI 11415566 at NHTSA ↗
Owner report 11457485 · 2022-03-20 (March 20, 2022)
Early in January of this year - - Got the message on the dash ('ELECTRICAL MALFUNCTION'). - Then a 2nd. message ('PULL OVER WHEN SAFE TO DO SO'). - Then a final message ('DO NOT ATTEMPT TO DRIVE'). Vehicle was still driveable and I was able to make it back to the house. - Vehicle was towed to the Shawnee Mission Kansas Audi dealership Where it has been since January 4 First attempt to repair was to replace the battery control module (parts from Germany). That resulted in a series of new error codes being generated. So more parts from…
Owner-reported narrative. Look up ODI 11457485 at NHTSA ↗
Owner report 11325727 · 2020-05-24 (May 24, 2020)
ON JANUARY 13, 202, THIS 2019 AUDI E-TRON WAS THE 2ND CAR STOPPED AT A RED TRAFFIC SIGNAL ON A PUBLIC ROAD. THE DRIVER'S FOOT WAS ON THE BRAKE. WHILE THE LIGHT REMAINED RED WITH THE DRIVER'S FOOT STILL ON THE BRAKE, THE CAR LURCHED FORWARD INTO THE REAR OF THE FRONT CAR CONTINUING PUSHING FORWARD FOR SEVERAL SECONDS AS THE DRIVER PUSHED HARDER ON THE BRAKE, TRIED TO SHIFT THE CAR OUT OF DRIVE, FINALLY STOPPING THE CAR BY PUSHING THE POWER BUTTON. THE CAR WAS IMMEDIATELY TOWED TO THE DEALER AFTER THE ACCIDENT, AND THE DEALER AND AUDI OF AMERICA …
Owner-reported narrative. 1,747 miles reported. Look up ODI 11325727 at NHTSA ↗
Owner report 11428558 · 2021-08-10 (August 10, 2021)
I was traveling down a dip in the road and the Audi Pre Sense initiated emergency braking. There was no vehicle in front, the road ahead was totally clear. The vehicle behind me nearly ran into the back of my car.
Owner-reported narrative. Look up ODI 11428558 at NHTSA ↗
Owner report 11257387 · 2019-09-23 (September 23, 2019)
THE VEHICLE PULLS TO ONE SIDE AND DESTABILIZES THE VEHICLE MOVEMENT BOTH ON THE HIGHWAY AS WELL AS LOCAL ROADS. THE AUDI DEALERSHIP CLAIMS THAT IT IS DUE TO A HIGHLY SENSITIVE LANE DEPARTURE SYSTEM THAT CAN NOT BE EITHER DISABLED OR ADJUSTED. THIS IS RESULTING IN UNSAFE DRIVING CONDITION AS VEHICLE TRIES TO STEER ITSELF WHENEVER IT IS CLOSER TO THE LANE DIVIDER LINE OR EVEN WHEN IT ENCOUNTERS A MINOR DIP ON THE PAVED SURFACE. ADDITIONALLY, THE STEERING APPEARS TO GET STICKY AND LOCKED WHENEVER THE CONDITION IS ENCOUNTERED. I HAVE HAD SEVERA…
Owner-reported narrative. Look up ODI 11257387 at NHTSA ↗
Owner report 11341224 · 2020-07-23 (July 23, 2020)
DUE TO AN ACCIDENT, FRONT AIRBAG WAS DEPLOYED CAUSING A DEEP LACERATION AND A THUMB DISLOCATION TO MY RIGHT HAND ( ACCIDENT WAS ON THE LEFT SIDE AND DIDN'T HIT DRIVER DOOR ) BLOOD STAIN WAS ON THE STEERING WHEEL, ESCALATED THE ISSUE TO AUDI USA STATING THAT THE AIRBAG DEPLOYMENT CAUSED A SERIOUS INJURY THAT COULD HAVE BEEN FATAL BUT THEY SAID THAT AIRBAGS WERE DEPLOYED AS DESIGNED
Owner-reported narrative. 4,000 miles reported. Look up ODI 11341224 at NHTSA ↗
Owner report 11338485 · 2020-07-09 (July 9, 2020)
TL* THE CONTACT OWNS A 2019 AUDI E-TRON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI TYSONS CORNER SERVICE DEPARTMENT (8598 LEESBURG PIKE, VIENNA, VA 22182) HOWEVER, THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. UPON RETRIEVING THE VEHICLE, THE CONTACT STATED THAT HIS WIFE WAS DRIVING AT APPROXIMATELY 35 MPH, WHILE ATTEMPTING TO MAKE A LEFT TURN, WHEN SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED BACK …
Owner-reported narrative. 5,000 miles reported. Look up ODI 11338485 at NHTSA ↗
Owner report 11489296 · 2022-10-14 (October 14, 2022)
While on the highway, the car threw the following error message: "Electrical system: malfunction! Safely stop vehicle" I was able to drive for a mile or so to pull into a residential street and at that point, the vehicle just wouldn't move. It was essentially stalled, and I had to call roadside assistance to have it towed. After a few days, I receive an update from the dealer that the motor needs to be replaced - this car has done like 19,000 miles and the motor has apparently died abruptly. On further research, I noticed that there have been o…
Owner-reported narrative. Look up ODI 11489296 at NHTSA ↗
Owner report 11570585 · 2024-02-07 (February 7, 2024)
The contact owns a 2023 Audi E-Tron. The contact stated while driving 35 MPH and then stopping at a stoplight, the contact attempted to accelerate the vehicle failed to respond as needed. No warning light was illuminated. The failure recurred on several occasions. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The contact was informed that the transmission needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 380.
Owner-reported narrative. 380 miles reported. Look up ODI 11570585 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2019 | 5 |
| 2020 | 4 |
| 2021 | 9 |
| 2022 | 5 |
| 2023 | 2 |
| 2024 | 3 |
2019: 5; 2020: 4; 2021: 9; 2022: 5; 2023: 2; 2024: 3