Audi E-TRON SPORTBACK problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
20 owner complaints analyzed
2 distinct recall campaigns
2,707 mi median reported failure mileage
Scope: 2020 to 2024 model years. Data snapshot: . 1 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Electrical System is the most frequently named component, appearing in 15 of 20 complaints (75.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 10 | 50.0% |
| Braking behavior | 6 | 30.0% |
| Transmission and shifting | 1 | 5.0% |
| Engine operation | 1 | 5.0% |
| Steering behavior | 1 | 5.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 15 |
| Fuel/Propulsion System | 5 |
| Power Train | 4 |
| Service Brakes | 4 |
| Unknown Or Other | 3 |
| Engine | 1 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Structure:Body | 1 |
Electrical System: 15; Fuel/Propulsion System: 5; Power Train: 4; Service Brakes: 4; Unknown Or Other: 3; Engine: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1; Structure:Body: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 19 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 3 |
| 2024 | 5 |
| 2025 | 4 |
| 2026 | 8 |
2023: 3; 2024: 5; 2025: 4; 2026: 8
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 10 complaint narratives. Braking behavior appears in 6 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11718789 · 2026-02-18 (February 18, 2026)
Car was serviced for recall work and returned next day with con box failure which controls SOS feature on car. The Con box failures can be caused from battery voltage events and software resets . The car had approximately 38k miles on it at the time of service . The dealer and Audi would not accept any responsibility for the failure of the con box. This feature also controls the phone app and last connected the next day after the service . I tried to contact Audi for …
Owner-reported narrative. Look up ODI 11718789 at NHTSA ↗
Owner report 11639076 · 2025-01-28 (January 28, 2025)
The contact owns a 2021 Audi E-Tron Sportback. The contact received notification of NHTSA Campaign Number: 23V867000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Owner-reported narrative. Look up ODI 11639076 at NHTSA ↗
Owner report 11746695 · 2026-06-26 (June 26, 2026)
While driving my 2021 Audi e-tron Sportback Prestige, the high-voltage battery warning light illuminated on the dashboard. At the same time, regenerative braking stopped functioning, resulting in reduced energy recovery and a noticeable decrease in driving range. Before taking the vehicle to an Audi dealership, I had the diagnostic trouble codes read by an independent repair shop. The technician advised me to take the vehicle to Audi because the diagnostic information reportedly indicated a potential high-voltage battery thermal runaway condit…
Owner-reported narrative. Look up ODI 11746695 at NHTSA ↗
Owner report 11590028 · 2024-05-21 (May 21, 2024)
The AEB system engages periodically with any obstacles while at a high speed. Suffered whiplash and anxiety as problems occurs without warning. Vehicle is available for inspection. Unprovoked Braking at high speeds on highway can be dangerous. Dealer has not responded to complaints of the issue on 2-3 service appointments. Dealer states there are no codes and no follow up was given. No previous errors notes vehicle was bought new and we are first owners.
Owner-reported narrative. Look up ODI 11590028 at NHTSA ↗
Owner report 11749758 · 2026-07-11 (July 11, 2026)
The integrated high-voltage powertrain / single-speed transmission unit is failing, causing severe mechanical chattering, rapid actuator cycling, and vibration under the vehicle. This failure follows a recent catastrophic, unexplained total loss of traction/HVAC coolant while at a previous Audi dealership. Audi is aware of systemic coolant migration issues into the electric drive motors on 2022 e-tron models under Technical Service Bulletin (TSB) #2073858, where coolant breaches internal seals and compromises the gearbox oil, causing mechanica…
Owner-reported narrative. Look up ODI 11749758 at NHTSA ↗
Owner report 11662595 · 2025-05-22 (May 22, 2025)
Audi etron sportback lost power while driving on a busy roadway at 60mph. Car lost about 10-15 mph speed within seconds due to the vehicle weight. By the time the "drive system malfunction" and "electical system malfunction " warning lights came on I realized I could not accelerate, and and coasted to a stop on the shoulder over maybe 15 20 seconds.Was able to break and steer. After several restarts, drove some again, but same warning came on unable to drive requiring tow. 7 weeks at this point at Audi dealer service, no fix or diagnosis. The …
Owner-reported narrative. Look up ODI 11662595 at NHTSA ↗
Owner report 11744430 · 2026-06-16 (June 16, 2026)
Component/System: Service Brakes, Hydraulic / Brake Pedal Assembly / Steering Linkage Description of Defect: A progressive mechanical noise and physical sensation occurs during driving transitions involving the brake, accelerator, and steering column. After the brake pedal is fully released and the accelerator is pressed, or when the steering wheel is turned, a distinct loud "thunk" and a sliding/dragging sound emanate from the brake pedal assembly area. When the accelerator is released, a secondary "click" sound is heard and felt through the …
Owner-reported narrative. Look up ODI 11744430 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2020 | 2 |
| 2021 | 2 |
| 2022 | 2 |
| 2023 | 2 |
| 2024 | 1 |
2020: 2; 2021: 2; 2022: 2; 2023: 2; 2024: 1