2020 Audi A6 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
25 owner complaints analyzed
9 distinct recall campaigns
22,000 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 17 of 25 complaints (68.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 10 | 40.0% |
| Braking behavior | 6 | 24.0% |
| Steering behavior | 3 | 12.0% |
| Transmission and shifting | 1 | 4.0% |
| Engine operation | 1 | 4.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 17 |
| Unknown Or Other | 5 |
| Forward Collision Avoidance: Automatic Emergency Braking | 3 |
| Forward Collision Avoidance: Adaptive Cruise Control | 2 |
| Forward Collision Avoidance: Warnings | 2 |
| Steering | 2 |
| Structure:Body | 2 |
| Back Over Prevention: Rearview System Braking | 1 |
Electrical System: 17; Unknown Or Other: 5; Forward Collision Avoidance: Automatic Emergency Braking: 3; Forward Collision Avoidance: Adaptive Cruise Control: 2; Forward Collision Avoidance: Warnings: 2; Steering: 2; Structure:Body: 2; Back Over Prevention: Rearview System Braking: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 22 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 5 |
| 2022 | 4 |
| 2023 | 8 |
| 2024 | 1 |
| 2025 | 2 |
| 2026 | 5 |
2021: 5; 2022: 4; 2023: 8; 2024: 1; 2025: 2; 2026: 5
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 10 complaint narratives. Braking behavior appears in 6 complaint narratives. Steering behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11440289 · 2021-11-12 (November 12, 2021)
Various components and system malfunctioned. Vehicle is in dealership for 3rd time on electrical/software/hardware troubles, SOS module. Yes, the vehicle is available for inspection. The car stopped me on a major highway thinking that I was not available "Emergency Assist, Driver take over the wheel" when I had both hands on the wheel, going straight and was fully in control of the vehicle. The car slowed down from 70 mph and the trailing truck behind me almost rear ended me. Yes, the problem has been confirmed by the dealer. The vehicle …
Owner-reported narrative. Look up ODI 11440289 at NHTSA ↗
Owner report 11475177 · 2022-07-21 (July 21, 2022)
Gateway unit that is located under the rear seat has an inadequate insulation and is susceptible to liquid exposure and electrical failure. A liquid penetrated the rear seat and short-circuit the gateway while vehicle was moving resulting in a near-accident by shutting down power steering, brakes, and many of the car's systems. Failure messages began appearing and vehicle was unresponsive to driver actions. Emergency blinkers were not working at the tail lights which is a critical safety hazard for a disabled vehicle on the road. Dealer confir…
Owner-reported narrative. Look up ODI 11475177 at NHTSA ↗
Owner report 11398232 · 2021-02-27 (February 27, 2021)
THE AUTOMATED EMERGENCY BRAKING RANDOMLY KICKS IN.. THIS HAS HAPPENED TWO TIMES IN THE PAST 3 MONTHS. NOTHING WAS AROUND TO CAUSE THE AEB TO ACTIVATE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IF SOMEONE WAS DRIVING BEHIND ME AT THE TIME. IT JOLTED PASSENGERS IN THE CAR. THE CAR CAME TO A COMPLETE STOP AND NOTHING IN THE VICINITY, NO ONCOMING TRAFFIC, NO PEDESTRIANS, NO ANIMALS....
Owner-reported narrative. 6,000 miles reported. Look up ODI 11398232 at NHTSA ↗
Owner report 11438252 · 2021-10-26 (October 26, 2021)
- Multiple computer/modules/safety features. YES, the vehicle is available for inspection - The Emergency Assist with Driver Not available came on and slowed my car down to the point I almost got rear ended by the truck that came up from behind - The problemS randomly occur and are intermittent, but I have accurate documentation of when they have occurred. The dealer has my Audi A6 now for the 3rd time with the same issues. They just told me that they saw a lane assist problem occur but did not give me details. - The vehicle is currently at t…
Owner-reported narrative. Look up ODI 11438252 at NHTSA ↗
Owner report 11495624 · 2022-12-01 (December 1, 2022)
Vehicle reports Electric Malfunction and then suddenly start getting all warnings like all controls (like steering etc) disabled and vehicle stalled in the middle of the road. Had to get it towed and taken to dealership. They do not have a fix for this problem and no estimates on how long it will take to fix the issue and get the car back.
Owner-reported narrative. Look up ODI 11495624 at NHTSA ↗
Owner report 11484681 · 2022-09-15 (September 15, 2022)
The contact owns a 2020 Audi A6. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The brake, transmission, and several other unknown warning lights were illuminated. Additionally, the windows inadvertently rolled up and down while driving. The vehicle was towed to the dealer where it was diagnosed that the driver's and passenger's side rear seats sustained water damage, which caused an unknown electrical system component to malfunction. The dealer informed the contact that the manufacturer declined t…
Owner-reported narrative. 22,000 miles reported. Look up ODI 11484681 at NHTSA ↗