2020 Audi A5 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
60 owner complaints analyzed
4 distinct recall campaigns
67,000 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 41 of 60 complaints (68.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 1 | 1.7% |
| Electrical and battery issues | 1 | 1.7% |
| Steering behavior | 1 | 1.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 41 |
| Unknown Or Other | 25 |
| Back Over Prevention: Warnings | 14 |
| Back Over Prevention: Rearview System Braking | 9 |
| Lane Departure: Blind Spot Detection | 2 |
| Seat Belts | 2 |
| Air Bags | 1 |
| Equipment:Electrical:Infotainment:Bluetooth/Wifi | 1 |
Electrical System: 41; Unknown Or Other: 25; Back Over Prevention: Warnings: 14; Back Over Prevention: Rearview System Braking: 9; Lane Departure: Blind Spot Detection: 2; Seat Belts: 2; Air Bags: 1; Equipment:Electrical:Infotainment:Bluetooth/Wifi: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (1). 59 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 1 |
| 2022 | 2 |
| 2023 | 3 |
| 2024 | 3 |
| 2025 | 51 |
2021: 1; 2022: 2; 2023: 3; 2024: 3; 2025: 51
Pattern summary
Electrical System leads the component reports. Transmission and shifting appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11674124 · 2025-07-16 (July 16, 2025)
My media display will randomly turn off while driving, idling and parking. It will happen with Apple CarPlay connection and without anything connected, ie just listening to radio. It requires the whole system to reboot an attempt to login, which also often fails. This is a safety concern for both driver and pedestrians as it affects parking visibility when the systems reboots while parking. Also, when shifting into reverse I've noticed a sluggish rear camera activation. The camera output on the display fades up much slower.
Owner-reported narrative. Look up ODI 11674124 at NHTSA ↗
Owner report 11662472 · 2025-05-21 (May 21, 2025)
Complaint Summary Component: Electrical System / Infotainment (MMI) Vehicle: 2020 Audi A5 Make/Model/Year: Audi A5, 2020 Frequency of Issue: Ongoing, multiple times per week Safety Concern: Yes Description of the Problem: I am experiencing ongoing and repeated spontaneous reboots of the MMI (Multi Media Interface) system in my 2020 Audi A5. This issue began occurring a few months ago and has since become increasingly frequent. The reboots can happen randomly , sometimes shortly after starting the car, sometimes mid-drive, and even when in reve…
Owner-reported narrative. Look up ODI 11662472 at NHTSA ↗
Owner report 11674562 · 2025-07-18 (July 18, 2025)
Vehicle's MMI and screen shuts off and on randomly even if the car system is off. Cannot use backup camera, or steering wheel controls while driving due to the system shutting down. Yes. Audi of Springfield MO Yes. Audi of Springfield MO No. Happened after the dealership did an update on the vehicle.
Owner-reported narrative. Look up ODI 11674562 at NHTSA ↗