Acura ZDX problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
67 owner complaints analyzed
15 distinct recall campaigns
11,915 mi median reported failure mileage
Scope: 2010 to 2024 model years. Data snapshot: . 17 complaints include usable failure mileage.
Most common problems
Forward Collision Avoidance: Automatic Emergency Braking is the most frequently named component, appearing in 20 of 67 complaints (29.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 36 | 53.7% |
| Electrical and battery issues | 5 | 7.5% |
| Steering behavior | 4 | 6.0% |
| Transmission and shifting | 2 | 3.0% |
| Engine operation | 1 | 1.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Forward Collision Avoidance: Automatic Emergency Braking | 20 |
| Service Brakes | 15 |
| Unknown Or Other | 13 |
| Electrical System | 12 |
| Air Bags | 8 |
| Back Over Prevention: Rearview System Braking | 7 |
| Forward Collision Avoidance: Warnings | 6 |
| Power Train | 4 |
Forward Collision Avoidance: Automatic Emergency Braking: 20; Service Brakes: 15; Unknown Or Other: 13; Electrical System: 12; Air Bags: 8; Back Over Prevention: Rearview System Braking: 7; Forward Collision Avoidance: Warnings: 6; Power Train: 4
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 10 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 10; 25,000 to 49,999: 3; 50,000 to 74,999: 2; 75,000 to 99,999: 1; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (10). 50 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 1 |
| 2015 | 2 |
| 2016 | 4 |
| 2017 | 3 |
| 2018 | 1 |
| 2019 | 1 |
| 2024 | 1 |
| 2025 | 29 |
| 2026 | 25 |
2014: 1; 2015: 2; 2016: 4; 2017: 3; 2018: 1; 2019: 1; 2024: 1; 2025: 29; 2026: 25
Pattern summary
Forward Collision Avoidance: Automatic Emergency Braking leads the component reports. Braking behavior appears in 36 complaint narratives. Electrical and battery issues appears in 5 complaint narratives. Steering behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11220973 · 2019-06-18 (June 18, 2019)
TL* THE CONTACT OWNED A 2010 ACURA ZDX. THE CONTACT STATED THAT WHILE IN AN UNDERGROUND PARKING GARAGE ON THE SECOND LEVEL AND ATTEMPTING TO PARK WITH THE BRAKE PEDAL APPLIED, THE VEHICLE UNINTENDED ACCELERATED RAPIDLY CAUSING IT TO CRASH INTO A CEMENT WALL. THE DRIVERS SIDE STEERING WHEEL AIR BAG PARTIALLY DEPLOYED WITH FORCE AS A GRAY SUBSTANCE EMITTED. THE DRIVER SUSTAINED BACK PAINS, NECK PAINS, BURN MARKS TO THE BODY, RIGHT LEG, ARM AND HAND PAINS WHICH REQUIRED FURTHER MEDICAL TREATMENT. THE SUBSTANCE CAUSED PROBLEMS WITH A SORE THROAT. A…
Owner-reported narrative. 112,913 miles reported. Look up ODI 11220973 at NHTSA ↗
Owner report 11634252 · 2025-01-06 (January 6, 2025)
At 4100 miles our ZDX started showing the Service Brake Assist system warning, the auto-hold unavailable warning, and the one pedal driving unavailable warning. Took the vehicle to the dealership. Got the car back in 15 days and the problem persists. Dealership says no code was stored, yet the vehicle constantly clicks when the brake pedal is depressed. It also has a jerking sensation when coming to a stop. I'm concerned that there is a braking issue, so I avoid having my family use this vehicle.
Owner-reported narrative. Look up ODI 11634252 at NHTSA ↗
Owner report 11636367 · 2025-01-16 (January 16, 2025)
I am reporting a safety defect in my 2024 Acura ZDX, which poses a serious risk. The vehicle, purchased on 11/15/2023, has been in the shop for 35 days and has only 1,300 miles. It experienced recurring electrical failures, including blown fuses, door chimes, and ambient light and window malfunctions. After several weeks of diagnosis, the dealer discovered that a wiring bundle running from the engine compartment to the cabin, routed behind the steering column, was shorting out. The steering column assembly has a bolt that was rubbing against t…
Owner-reported narrative. Look up ODI 11636367 at NHTSA ↗
Owner report 11652120 · 2025-04-01 (April 1, 2025)
The following diagnostic tip was issued by the NHTSA for the Cadillac Lyriq (same vehicle as Acura ZDX): PIC6537A The Acura ZDX has the same issue and there are multiple forum posts online. However Acura dealers are claiming there is no bulletin / fix from Acura. The AC compress which also functions as a heat pump vibrates and shakes the entire vehicle. This system may be responsible for battery temps as well, Im not sure. If that is the case it is very important so battery temps are regulated and fires don't happen.
Owner-reported narrative. Look up ODI 11652120 at NHTSA ↗
Owner report 11045013 · 2017-11-09 (November 9, 2017)
TL* THE CONTACT OWNS A 2011 ACURA ZDX. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER SIDE STRUT MADE A LOUD CLUNKING NOISE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED VIBRATION THAT ENTERED INTO THE FLOORBOARD AND TRAVELED UP THROUGH THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO MIKE HAIL ACURA IN SALT LAKE CITY, UTAH AND STATED THAT THE FAILURE WAS A COMMON ISSUE, BUT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. IN ADDITION, THE CONTACT REFERENCED SERVICE BULLETIN NUMBER: 16-020 AS THE DESCRIPTION OF THE FAILURE. THE DEALER STATED THAT THE…
Owner-reported narrative. 40,000 miles reported. Look up ODI 11045013 at NHTSA ↗
Owner report 10644919 · 2014-10-15 (October 15, 2014)
WHEN THE ZDX IS PARKED OVERNIGHT AND USED THE NEXT DAY, THE CAR WILL NOT MOVE DESPITE THE ENGINE STARTING AND SHIFTING THE VEHICLE INTO DRIVE OR REVERSE. ALL INDICATORS CONVEY THE CAR IS SHIFTED, WHEN GAS PEDAL IS DEPRESSED, THE ENGINE REVS AND ROARS LIKE THE CAR IS IN NEUTRAL WHEN IT'S NOT! ONLY AFTER SHIFTING THE CAR BACK AND FORTH INTO PARK ABOUT 2-3TIMES AT ABOUT 5 SEC INTERVALS DOES THE CAR DRIVE LIKE NORMAL. ONCE THE CAR IS GOING FOR THE DAY NO FURTHER ISSUES ARE HAD UNTIL THE NEXT DAY OR DAY AFTER IT'S BEEN RESTING OVERNIGHT. *T…
Owner-reported narrative. 22,000 miles reported. Look up ODI 10644919 at NHTSA ↗
Owner report 11636036 · 2025-01-15 (January 15, 2025)
The contact owns a 2024 Acura ZDX. The contact stated after his wife had pulled out of the driveway and depressed the brake pedal, the messages "Complete Outer Brake Failure", "Top Speed 43 MPH" and "Stabili-trak Failure" were displayed. Additionally, several unknown warning lights were illuminated. The driver shifted into drive(D) to return into the driveway. The driver depressed the brake pedal, but the vehicle failed to respond. The contact stated that his son who was a passenger was in the vehicle at the time of the failure. The driver shif…
Owner-reported narrative. 390 miles reported. Look up ODI 11636036 at NHTSA ↗
Owner report 11649894 · 2025-03-22 (March 22, 2025)
I am writing to report a serious safety defect in my 2024 Acura ZDX concerning the Forward Collision Alert and Automatic Emergency Braking. The system exhibits hyper-sensitivity, leading to unwarranted and dangerous automatic braking events. On 3/17/25, at approximately 4pm PT, I was driving my Acura ZDX on US 101 at 65 mph. A vehicle in front of me changed lanes into my lane. There was ample space between my vehicle and the vehicle that changed lanes. However, the Automatic Emergency Braking engaged the brakes forcefully, bringing my vehicle t…
Owner-reported narrative. Look up ODI 11649894 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2010 | 10 |
| 2011 | 8 |
| 2012 | 8 |
| 2013 | 5 |
| 2024 | 5 |
2010: 10; 2011: 8; 2012: 8; 2013: 5; 2024: 5